Memberspace Reviews 144

The MemberSpace team has been incredibly helpful — always kind, fast, and accurate in their responses. They guided me step by step through setting up my member area and made everything much easier. Excellent support and a very well-designed platform. Highly recommended!

MemberSpace’s customer service team is polite, but that’s the only positive thing I can say. The platform itself is extremely limited and inflexible. You’re forced to use Stripe for payments—no alternatives allowed—and customization is nonexistent. Want to design your own HTML emails? Too bad. Need even basic tweaks to membership tiers or branding? Impossible.

While the staff responds quickly, they can’t (or won’t) fix these glaring issues. The platform feels like it’s stuck in 2010, with rigid templates and zero room for creativity. If you’re serious about building a professional membership site, look elsewhere. This service is only viable if you’re okay with being boxed into their one-size-fits-none system. Nice people, terrible product. Not worth the frustration.

I am so grateful for Memberspace, not only is the platform simple and exactly what I needed, but the team is great and extremely helpful.

I can't THANK YOU ENOUGH for your patience and working with me through this - I have no idea how or what may have happened back then, but certainly grateful it's on its way to resolution.
WOW - what wonderful customer service from you! magnificent!!!!

Thank you again, Chelsea - so very much!!!!

I've been using Memberspace since 2021 and love it! It is very easy to set up and if I ever have problems, they are very quick to respond with help. I recommend them to everyone looking to start a membership program. I use the Circle integration and our members love it.

One of the most cost-effective and useful platforms. They keep it simple and to the point so you can scale your subscription company. Their support is top tier!

Memberspace has been one of the MOST important parts of growing my membership. Through Memberspace, I've supported over 2,000 members and made over 400K. Running my membership is now my full time job and I LOVE it! The team is always very helpful and prompt to support me too. So grateful.

Terrible. They took a long time to answer my questions. They also misled me into thinking that I can get paid automatically by integrating their code into my website and linking it into a facebook group. I wouldn't recommend this to anyone. Very poor communication.

Review for MemberSpace

I am a new customer, launching my first website that can make sales while I sleep. Memberspace is making me believe that the next steps I take with my digital product member site will become a reality very soon. Although I am using Squarespace 7.1 on a business/member plan, I feel that Memberspace will give me more control and better features than I can get with Squarespace (and a lower percentage to pay per sale). In effect, I will be bypassing Squarespace’s member features entirely. So far, I have received ample information from MemberSpace’s website, and they also have weekly virtual workshops that I have attended twice. As a newbie, it is refreshing to know there is no coding required, and their support team has been able to make the learning curve less intimidating. If something is confusing, don’t hesitate to explain your situation to them. They will get back to you and help you get through it.

Getting down to the practicalities of producing a website that makes sales takes some organization. With MemberSpace’s recommendation, I’m finding that I appreciate pen and paper a lot these days, because it is much easier to visualize the path that a prospective customer will experience when it is written on paper before trying to make it happen in cyberspace. Either way, I am sticking with MemberSpace for the first year and looking forward to the day everything goes LIVE! So far, so good!

Chelsea answered my request quickly, and she did everything to ensure that the issue was resolved to my satisfaction. Great communication and follow up!

Their support was quick and resolved all of my questions. I am still blown away by how powerful Memberspace is. I love having control over how my members experience my site and content.

Memberspace's support team is always prompt, kind, and clear with their responses. It makes running a website that much less stressful.

Chelsea helped me and answered all my questions throughout the entire process. Right from the first enquiry, Chelsea continues to answer emails quickly and clearly, helping with any of my confusion. To leave an honest review, some parts of the onboarding process through our Square Online page were a bit confusing, but Chelsea was always there to make my life so much easier.

Memberspace allowed me to create memberships and paywall certain courses and content. This service was a pivotal tool in helping to grow my business and my offering to clients and members. A great choice - affordable, easy to use, and superior customer service and support! Highly recommend

I highly recommend Memberspace! Chelsea Park, in particular, is incredible—she responds almost instantly to any question, big or small. That kind of support doesn’t go unnoticed, and we’re so grateful to be working with Memberspace. We look forward to continuing this partnership!

Memberspace has been great. Customer service is awesome, especially Chelsea.

Excellent customer service. Fast turnaround, super helpful and always polite. They also hold live online sessions to support with tricky questions which is a great support for anyone running a small and growing business.

I had a bit of confusion with my account setup (completely my fault!), but the MemberSpace team was incredibly helpful and quick to resolve everything. Chelsea handled it brilliantly, issuing a refund promptly and ensuring everything worked smoothly with my new account. Fantastic support and an excellent platform for managing memberships. Highly recommend!

It took them hours every time I asked for help during their allotted time period. most times I had to wait until the next day to get a very vague answer that wasn't helpful at all. I thought Adobe.com and site123.com had the worst service of any online support team, but Adobe shines next to these guys, but site123.com has similar wait times. It's been 2 days, and I am still waiting for an answer! Site123.com has similar wait times!

amazing platform, amazing customer support, would totally recommend!