MIAB Reviews 

I needed a specific Indemnity Insurance and was extremely happy with Jacqui Adamson, who dealt with my enquiry within days, I had been waiting more 3 weeks for my existing company to quote but she was super efficient and managed to agree the appropriate insurance for my needs thank you, I would highly recommend her & the company!

I dealt with a customer advisor called Billie, she provided an excellent & efficient service with no hard sell. Saved money on our policy which was great!

Good customer service and was able to get us sorted with our insurance at very short notice. All the documentation is clear and the cover is what we need. We worked with Alex the consultant and he was fantastic. Thanks

We have been using MIAB for several years now. Louisa has always been helpful in ensuring that we get the right product for our business needs and at a reasonable price. Occasionally Louisa may flag additional products that she feels may benefit our business, but there is never any pressure to take them. Arranging our insurance through MIAB has always been a positive experience.

Jacqui has always been very supportive and helpful. She tries her best to resolve the query asap.

Louisa was really helpful during phone calls trying to ensure I had the correct cover for my role. I felt she was trying to do the best for me and not just selling me the most expensive product.

Louisa has always looked after our business over the last 3 years. She has always listened and understood what we needed and matched the perfect product. She always provides a high level professional service. We have never missed a renewal as well due to her timely reminders and engagement.

Our Primary Care Network has worked with Tracey at MIAB for a number of years, and we have consistently found her to be highly professional, knowledgeable and responsive.

Tracey has provided invaluable support with policy renewals, enquiries and a wide range of questions, always responding promptly and offering clear, practical advice. Her professionalism and attention to detail give us confidence that our requirements are being managed efficiently and effectively.

Working within primary care can be extremely busy and demanding, and having reliable support from Tracey is greatly appreciated. Her approachable manner, commitment to excellent service and willingness to assist have made her a trusted and valued contact for our organisation.

We would have no hesitation in recommending Tracey and MIAB to other organisations seeking a professional and dependable service.

We have switched from our previous insurers to MIAB. Partly down to the competitive quote and partly down to how helpful Billie has been since Joe set up the consultation call. Billie reviewed our existing arrangements and provided comprehensive suggestions regarding our cover. This was all done in a respectful and helpful way. Thank you Billie.

Superb support from Tracey. Quick, effective and no hassle

Billie was quick to respond, helpful and efficient.

Billie sorted out our practice insurance. customer service was excellent. policy was set up timeously.

Louisa was a pleasure to deal with. She was professional and understanding of General Practice pressure. Very patient with us whilst we went through the paperwork. Never felt like we were being rushed to make a decision. A credit to MIAB.

Louisa was fantastic in arranging a very competitive quote.

I found myself in a very stressful situation with my indemnity renewal with only 10 days left before my existing cover was due to expire. After experiencing significant delays from one of the leading insurers, I contacted MiAB feeling anxious and unsure of what to do next.
Tracey responded the very same day and immediately put my mind at ease. She guided me through the process and successfully arranged my cover in just over a week.
Her professionalism, efficiency and genuine willingness to help made all the difference during what was a very difficult time.
Thank you Tracey for going above and beyond. I highly recommend her to anyone looking for expert advice and exceptional service.

Speedy, efficient and very helpful. Billie went the extra mile by making sure we had insurance in place by the weekend.

Responsive, mindful of my priorities, respectful, efficient. Renewal time for my Directors and Officers Insurance and I had a few queries so it went backwards and forwards a few times. Tracey Deville answered them all really quickly and clearly. All sorted for another year! Very happy

I would recommend MIAB any day. Louisa has been extremely helpful and gone the extra mile to help us. Great service, seamless experience!

Louisa was very proactive and supportive when renewing our insurance contract. We have been really pleased with the service MIAB provides, making the process straightforward and easy, with such lovely people working there too :)

Jacqui is always so helpful. Thank you.