As I am over 57 years of age, the contract had an upcharge of $74.97, which is itself weird and possibly illegal. Then, when I got the final accounting after returning the car they actually charged... Toon meer
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Servicio increible y eficiente. La entrega fue casi inmediata y el auto estaba en condiciones perfectas. El equipo de MLC Rent Cars sabe come cuidar a sus clientes.
Reserve por kayak y me fueron a buscar en el airport cuando llame realmente fue una excelente experiencia volvería alquilar con ellos.
THEY STEAL MY MONEY I PAY ONLINE, THEY ASKED MY LICENCE DATA (COUNTRY, EXPIRATION DATE...), THEN APPROUVE THE RESERVATION AND WHEN I WENT TO THEIR OFFICE THEY REFUSE TO GIVE ME A CAR BECAUSE THEY... Toon meer
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THEY STEAL MY MONEY
THEY STEAL MY MONEY
I PAY ONLINE, THEY ASKED MY LICENCE DATA (COUNTRY, EXPIRATION DATE...), THEN APPROUVE THE RESERVATION AND WHEN I WENT TO THEIR OFFICE THEY REFUSE TO GIVE ME A CAR BECAUSE THEY SAID FOREIGN PEOPLE NEED AN INTERNATIONAL PERMIT TO RENT A CAR.
WHY THEY ACCEPT MY RESERVATION AND PAYMENT WITH MY FOREIGN LICENCE DATA IF THEY KNEW THEY WILL NOT RENT ME THE CAR. THAT THEIR STRATEGY, STEALING FOREIGN PEOPLE BY CHARGING ONLINE AND NOT GIVING THE CAR
Servicio increible y eficiente
Servicio increible y eficiente. La entrega fue casi inmediata y el auto estaba en condiciones perfectas. El equipo de MLC Rent Cars sabe come cuidar a sus clientes.
Fraudulent car rental company
Absolute scam! Stay away from this rental company. I was guided here by holidaycars.com and the initial reservation conditions were not respected. Further, the security deposit on my credit card was abused, charging several days later without any justification. Fortunately you can apply charge back on VISA and Mastercard. Absolute fraud. Don't get close to this car rental company!
Ah, the car was in good condition, but you can get that from legitimate companies without all this hassle.
Beware of this fraud
Beware of this fraud, liar, cheats. They will get you in by showing low price online. Once you are in, they will show their real face by pulling thousands of dollars more, give you a wreck and charging for all damages. People should get together and do a class action against the owner and his associates. They shouldn't get out of it. I will be sharing the email here if people are interested to get back to his scamster
I have asked repeated for a receipt…
I have asked repeated for a receipt from them and the excuses are unreal. This company is the worst I have dealt with - I think the IRS should investigate
Deplorable
Let me first say, if I could give zero stars, I would. I knew that the initial price tag was probably too good to be true, but when we arrived, (which was a whole other fiasco since their email did not clearly tell us where to be for pick-up from the airport, we wasted 2 hours waiting) at the hotel where they operate out of, the guy was less than empathetic for the unclear directions. We finally get the car after $700 worth of charges to find the check engine light on. Ok, fine, we'll survive, we only have it 4 days, right!? Well, it got worse. We awoke to find the tire low and had to fill it 3 times during our trip. Then, we found out that the driver side blinker was out, thank goodness we weren't pulled over for that! We also found out that the passenger side headlight was partially out, too. But wait, there's more! So the guy at the counter, told us to contact the number that had texted us in case we run into any issues. So we texted about our concerns about the tire and lights, NO RESPONSE. On our last day the car overheated two times on our way back to our Airbnb. The next morning, it overheated again on the 16 minute drive to the airport. (and no, it was not excessively hot out). We got zero apology for the lack of communication from them and all of the issues that we had with the car. Mind you, those were the major ones. Other minor issues were the fact that the car was so darkly tinted you could hardly see out of them, it was an older model without Bluetooth capabilities, which was difficult trying to navigate, and it had no cruise control which would have been nice on those longer drives. I took down the name & address of the "owner" and car details in order to file paperwork to the proper channels so this does not happen to someone else. Honestly, it wasn't even about the money. It boils down to negligence and the safety of your customers. Do better.
Worst car rental experience of my life
Worst car rental experience of my life! Please avoid them. Lots of hidden cost making it a quite expensive experience. Car in very poor condition, did not feel safe to drive.
Avoid Miami Life car hire
Unfortunately this is the worst car hire experience of my life. Unreliable, poor service and hidden costs making them very expensive in the long run. My advice is to avoid this company at all costs.
This feels like a scam company
This feels like a scam company, do not use them!!
I have tried many rental car services and this was by far the worst.
Our flight was delayed, so they started by charging us $350 in late fee. We even provided the flight number in advance, but that didn't make any difference.
The car we got did not have a working AC (in South florida). The gas pedal reacted strange and the lights was pointing in all directions. The car was generally worn out and in a very bad state. We called and demanded a change of cars, drove alle the way back, but the next car was also terrible. The motor really struggled when acceleration and when turning sharp, the steering wheel made a loud metallic click sound.
The cars did not feel safe to drive.
Never use this company. You will end up paying overprice for a terrible car
scamming money out of you after the rental is over
At first everything looked good.
A little pricey but we agreed on the price.
The problem came after they billed us like 30 dollars for tolls when it was already included in the price (actually one of the arguments to give us such a high price was that we could drive without caring for tolls at all).
Worst thing happened after several attempts calling to solve the charge. They were so unbelievable dishonest that I feel really they shouldn´t be on business. They pick up and after explaining the case they would just put me on hold and then hung up. First time, I thought it was a mistake but after happening several times they stopped answering the calls from my phone. Called from another one and they picked up and then just put me on hold automatically.
I lost only 30 dollars, it could easily be 100 or more.
I will also complain with the BBB, they cannot continue to do this.
worst experience of my life
worst experience of my life. no customer service at all. unless you are hispanic. first vehicle overheated the very next day i had to drive back to miami from west palm with no ac and occasional stops to let cool down. second vehicle had bald tires with no spare in back seat?!!! how do i know? u guessed it i got a flat driving back to the rental place to return the car and no one could help me because there was no spare. mind u i was stuck on a bridge off west 836 and i had no clue where i was. They would not answer the phone for 30 minutes. i had a baby in the car and had to get to a flight which i missed. The Highway patrol escorted me driving 3 miles to the nearest exit since i was on a bridge. Instead of trying to make things right with a discount they made three attempts to charge my credit card to no avail. my bank flagged the charges as fraud and i transferred my money to a separate account. I am still seeking a full refund from my credit cards who will be investigating the events
Good service
they help me with the rental
they help me with the rental , i had a reservation with another company and they cancelled me last minute, hopefully I had someone who refer me to them
Do not use it is a scamming company…
Do not use it is a scamming company especially if you are from outside of USA.
wanted 52$ for SLI to put in camparson Alamo who charges 13$. Also won‘t listen when you don’t want toll pass which they also want to add to your bill at 35.99$, walk away do not book or pay!
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