Millets - ColchesterReviews 

1.325
TrustScore 5 uit 5

5,0

17-18 High Street, CO1 1DB Colchester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The staff is called Belinda is excellent in customer service I bought 2 shorts and trousers, i didn’t realise that there was a dressing room in store. She provided me excellent service throughout choo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited Millets Colchester today to purchase a Safari hat and would just like to thank Lee & Vic for all their help. They were both so friendly & helpful and made the experience such a pleasure. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an urgent need for socks as i had managed to neglect my feet when leaving Derby at 10am this morning! Belinda was extremely helpful, even de tagged and facilitated my sliding my fresh cotton a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lee was really helpful while I was trying to find the right walking boots. He was personable and knowledgable and I could tell that the team working in the Colchester store worked really well together... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - Colchester

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 17-18 High Street, CO1 1DB, Colchester, Verenigd Koninkrijk

  • 01206 574615

5,0

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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5,0

Alle reviews

(1.325)

4.792 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish.

Fantastic service from start to finish.
Swift collection from the store.

30 mei 2026
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The staff is called Belinda is excellent in customer service I bought 2 shorts and trousers, i didn’t realise that there was a dressing room in store. She provided me excellent service throughout choosing to buy the right one. I can’t thank her enough for doing that.

1 juni 2026
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

A very straightforward click and…

A very straightforward click and collect purchase,shoes are comfortable from first wear.

19 april 2026
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service and friendly staff.

5 april 2026
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thank you Belinda

Belinda exceeded expectations with her knowledge and friendliness. I popped in on a whim to look at some walking shoes and she couldn't have been more helpful. 10 mins later i walked out very happy with a new pair of shoes

30 maart 2026
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

I had an amazing service from Gareth in the Colchester store. He sold me a brilliant repair box for a rucksack which had exactly what I needed.
I couldn’t feed the straps through the new buckles and took the rucksack to Gareth!
He very kindly spent time pushing those straps through the buckles, using a combination of tools and good strength!! It was successful. Thank you so much!

17 maart 2026
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Beoordeeld met 4 van de 5 sterren

Kind and helpful

Kind , patient, knowledgeable and helpful staff in millets Colchester good experience

2 maart 2026
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Staff attitude make tye difference

As always the staff make the difference. The Colchester team are excellent.

26 februari 2026
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing staff

Freddie, Belinda and Gareth from the Colchester shop were amazing. They listened to what I wanted and helped me chose the right things. Wouldn't go anywhere else. Amazing and kind staff, had a lovely chat

14 februari 2026
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Scarpa Terra 2

Great & quick transaction, the Scapa Terra 2 boots are excellent. 23K hike in wet conditions my feet were completely dry & no blisters. Other brands in the group failed. I would recommend these, May cost a little more but well worth it.

5 februari 2026
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent experience as always in…

Excellent experience as always in Colchester Millets

21 december 2025
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lovely helpful assistants

Visited Millets Colchester today to purchase a Safari hat and would just like to thank Lee & Vic for all their help. They were both so friendly & helpful and made the experience such a pleasure. They went above & beyond to help and really are an asset to the company & should be commended for their fantastic excellent customer care. Thank you so much Lee & Vic.

23 januari 2026
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful customer service

Lee was really helpful while I was trying to find the right walking boots. He was personable and knowledgable and I could tell that the team working in the Colchester store worked really well together. This atmosphere puts you at ease and makes you feel welcome while taking the time to try on what you want to try on. All the staff in there today were friendly and helpful. I would definitely recommend this store for anyone looking for the right gear for their adventures.

4 januari 2026
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

I bought some Peter storm hiking boots…

I bought some Peter storm hiking boots Graham helped me choose and try on a few different makes until I found a pair I found comfortable! I have one foot wider than the other because of an operation, he was very knowledgeable and patient with me! When I found a pair that fit I walked around the store he did not rush me or try to over sell me , I would not have bought if he did. I was happy with the boots and the way he helped me.

27 december 2025
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thanks Belinda for helping us find the…

Thanks Belinda for helping us find the perfect hoodie for our granddaughter !
Excellent customer care as always.

15 december 2025
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lee was helpful and honest

Lee was helpful and honest, explained how the heiro attach item worked and was a pleasure to speak to. He set me at ease to discuss the item as i was unsure if i would look stupid. Also likes zelda, so top man!

14 november 2025
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Millet’s Colchester

As always it is very welcoming in Milletts.
Belinda served me and was very helpful, pleasant and professional. A great shopping experience.

7 oktober 2025
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

The staff are very friendly and helpful…

The staff are very friendly and helpful but don't force or expect you to buy anything it's a great shop to browse without being pressured into buying something

25 september 2025
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Coat shopping made easy

Excellent service from the polite and friendly staff who helped me pick out a coat earlier today. They gave me advice on both the colour and size of the coat, and the pricing was very reasonable, especially for such high quality. Sophie is highly professional and very attentive. A great experience all around!

21 september 2025
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

A lovely outdoor shop

A lovely outdoor shop, got most of things you need, very helpful shop assistant, especially Vic & Lee at Colchester millets, always put themselves out to help and advice, from a pair of socks, walking pole to walking trousers…

7 september 2025
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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