Millets - Enfield Reviews 

Friendly and professional service from Erol as usual

Always excellent and friendly customer service from Andrew and Erol. Both very quick to help despite having to often manage several customers or other needs at once. I have used this branch for many years and am very grateful to all staff for dealing with issues such as returns/refunds and so on in such a lovely manner. Customer service is not an easy task!!

Great price Peter Storm jacket and excellent, informative service from Erol

Nipped in to buy one of my grandsons a 3i in 1 rain jacket which l eventually found after a good while at the very back of a rail, the floor salesperson having tired of me and wandered off, but Andrew at the pay desk was so cheerful, so happy to help, and charming, that his sales skills made my day better. Such genuine smiles are always a great welcome for a customer.

I visited my local store in Enfield over the weekend as I was looking to purchase a new inflatable bed & sleeping bag. Erol who was at the store was really helpful & informative & helped me decide, make a decision on the double air bed & type of sleeping bag that would be most suitable for my needs & sleeping pattern.

Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so helpful.

I would have given 6 stars if I could.

Sadly just called and wanted to buy another pair but the man on the checkout was so dismissive and clearly had no interest in helping. Wouldn't even call me back to let me know if he had the shoe in stock. Said something about privacy rules.

Sorry Millets, you need to be consistent with your staff. Ive gone online now and got them £10 cheaper. What a shame for you and for me.

Andrew was very knowledgeable and patient. He made shopping for a new pair of boots very pleasant. Mick Hine

I'm always greeted by friendly, knowledgeable staff, on this occasion Erol. The shop is well stocked with a good choice of products.

Great service today by Erol

My experience was very good thanks to Erol(one of the workers), he was very attentive and helpful throughout the whole process allowing me to find the correct stuff I needed and giving me tips for certain things like which products would be better.

I was looking for something to use to wash waterproof garments. Erol approached me and was very helpful recommending 1 product from a selection. He explained why he recommended that particular item. He was helpful and knowledgable. Thank you.

Andrew and Erol provided some excellent advice on water repellent treatment for my shoes and overcoat. Some great explanations, great customer services and welcoming environment.

I was served by Andrew who went to a lot of effort to locate the boots I wanted which were shown as in stock online but were not out on display.

Very helps and they usually have a sale on. With a wode range of products.
Erol and Andrew where very helpful

Erol was so extremely helpful and personable. He went out of his way to assist when I went to the shop with a purchase my mum had made that was no longer needed.
It was an unusual set of circumstances and he was patient and understanding and we were so appreciative. It’s a great shop, the gear is very high quality and great value. They have a great range of stock. During sale time the value is insanely good. They really are experts in their field. Both Erol and the other gentleman were brilliant. Long love the high street for shops and customer service like this. Beats online any day. Would highly recommend for specialist outdoors clothing and equipment. Thank you!

Great shopping experience. Quality products and exceptional service from Andrew. Andrew knew about each of the products I was interested in and showed me all the options. I was then left to try and decide. I left with a very nice coat and products to re-waterproof my boots. He also showed me other products I was interested in that’ll wait till next.

I bought a T shirt at Southend store before Christmas but size was wrong!
Rather than journey back there I decided to go to nearby Enfield store in the hope of exchanging it for the correct size and I’m glad I did. Erol was so friendly and helpful and made the exchange a happy experience. Thank you Erol.

Eroz was so helpful, made everything so straight forward. Can’t fault the service, high recommend!