A hidden gem in Enfield, Matthew and Erik were super helpful as well, if only more shops could be like this !
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Came in a couple of weeks ago and bought a really lovely pair of Merrell shoes and was served by a lovely young lady who was so helpful. The gentlemen at the til was equally lovely and so help... Toon meer
Bedrijf heeft geantwoord
Me and my partner popped into Millets in Enfield just for a browse, but thanks to Erol’s fantastic customer service, we ended up leaving with matching coats! He was friendly, attentive, and really kne... Toon meer
Bedrijf heeft geantwoord
Erol was helpful in advising how I'd wash my raincoat and what facilities the store provided. They provided a friendly and welcoming presence.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Enfield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
21 Palace Gardens, EN2 6SN, Enfield, Verenigd Koninkrijk
- 02081 020182
4,9
Uitstekend
792 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Made a trip today and was helped by a…
Made a trip today and was helped by a lady named Hannah in the Enfield branch really good to be assisted by a helpful person and great customer care.
22 december 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great service
The staff in Enfield millets are superb. They were helpful & offered to post the items they didn’t have in stock.
18 december 2024
Antwoord van Millets - Enfield
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Thanks to Erol for his friendly…
Thanks to Erol for his friendly helpfulness. Good selection. Good prices. Good quality. Lovely service. I wish there were more leggings.
16 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
We were served by Matthew
We were served by Matthew. I watched his polite and patient manner with a previous customer, and he was the same with us. He recognised me as a teacher in his old school, so we chatted about those times for a while, all the time remaining focused on the business of selling us boots. Exemplary.
30 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great service
The service from the staff in the Enfield branch Erol (Manager) and Andrew was excellent, over and above great service. They were friendly, helpful and knowledgeable and they did not make me feel rushed at any point.
I will definitely make that shop my first call in future. Thank you. Julie
25 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Super helpful store team.
I came into the store weighed down by bags, and Hannah and Matthew, the two members of the team I met straight away were super helpful. They accommodated all of my needs, and looked after me superbly, as I purchased a pair of shoes to stick in a suitcase on my way to the airport!
Thanks again to everyone in the store this afternoon. Matthew was great helping me pick out shoes, he gave me space to make my decision, and his advice to select a few pairs to find one in my size was super helpful. His amount of chat was perfect, talking about the rate I wear shoes out, great guy!
24 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Fab Customer Service
Served by Erol, very patient and polite. Gave great advice and I walked out with a fab puffer jacket that was almost half price and then had a further 30% off. Friendly and helpful - thank you
22 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent customer service
Excellent customer service, friendly staff who were very helpful and informative with their products.
18 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Excellent service from Hannah.
8 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent customer service at the…
Excellent customer service at the Enfield branch from Erol. Very helpful indeed, advised us on the products and did not rush us. Good quality products.
13 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Amazing service friendly and…
Amazing service friendly and informative. Andrew was extremely helpful and patient while purchasing walking boots .
15 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Excellent customer service today at…
Excellent customer service today at Millets Enfield from Erol and Andrew. Despite being short staffed they helped me with finding and fitting walking boots fir both my children. Great service with a smile - thank you!
13 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Everyone in store so helpful and…
Everyone in store so helpful and knowledgeable
Always get my outdoor gear here!
4 november 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service from Hannah
Served by Hannah today who was friendly and helpful. While I was browsing and trying things on, I noticed how kind and thoughtful she was with other customers, particularly with an older lady when she ensured items from upstairs were brought down for her to see.
29 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful and attentive staff- I was…
Very helpful and attentive staff- I was looking for suitable hiking boots which I found in this Millets - it’s never been easy for me to find the right pair - with but with Matthew’s help I did and made a purchase.
27 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
I was served by Hannah who was helpful
I was served by Hannah who was helpful, polite and friendly. I was advised to order an item online that wasn't in store and was delighted when it came the next day!
26 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
was served by Hannah on mon 21st oct
was served by Hannah on mon 21st oct, and found her to be a true Gem , kept me company whilst Husband was upstairs, Hannah was extreamly polite and professional, and delivered service with a smile, a true asset to Millets Enfield,
21 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Helpful service, happy customer
Hannah was very friendly with me and with other customers. She made good suggestions and I was very pleased with the walking boots I purchased, and with the experience as a whole.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Absolutely amazing customer service…
Absolutely amazing customer service always willing to help and really friendly. It doesn’t do anything wrong it’s a very friendly company
21 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Hannah very helpful when I had an issue…
Hannah very helpful when I had an issue with expensive Bridgedale socks
21 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Enfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
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