Met Daisy and Gary in their Guernsey Store recently. Gary has a wealth of product knowledge and Daisy bags of patience. I was able to try a variety of styles of boots and shoes in an unhurried and re... Toon meer
Bedrijf heeft geantwoord
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We visited the Millet shop in Saint Peters Port on the 15th of June 2026. Having browsed through many of the products and decided to purchase and were amazed how reasonably priced everything was.... Toon meer
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Popped into the store for a bottle of Nikwax Tech Wash and ended up not only buying a new pair of gloves from their very comprehensive selection, but also not one but two Craghopper fleeces, which we... Toon meer
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Guernsey shop helpful in re-ordering and taking back my online Blacks purchase but I had to pay again a second time with the assurance my original money would be refunded. After 3 weeks this still has... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Guernsey
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
9 The Pollett, GY1 1WZ, St Peter Port, Guernsey, Verenigd Koninkrijk
- 01482 425888
4,9
Uitstekend
228 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Dan was very helpful
Dan was very helpful, there was a specific bag I was after which was not on display in the store, but when I asked about it, he looked into it and found one out back for me, thank you
13 mei 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Knowledgeable staff but didn't have…
Knowledgeable staff but didn't have size required .
13 mei 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi Morag,
Thank you so much for the positive review.
We're pleased to see that you gave us 4* stars and hope you choose to shop with us again soon.
Thanks
Muhammed
Millets Online Reviews Team
Looking for built in pump air beds
Great sales team here in Guernsey, always helpful and will look items up on the site when not in stock in store and assist with ordering
29 april 2023
Antwoord van Millets - Guernsey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Good choice of quality walking boots…
Good choice of quality walking boots and sizes. Efficient service
28 april 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great Friendly Service
Dan and his colleague were fantastic. Extremely helpful and friendly.
Ps. The QR code to give review is not working for the Guernsey team.
28 april 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Staff are very good and attentive
Staff are very good and attentive. Buying hiking boots Millet has the best selection in Guernsey. Prices higher than 'tinternet but allowed to take boots home and walk about to make sure OK.
RaG
5 april 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi Rob,
Thanks for the review.
I am delighted to hear that you had a wonderful experience with our service in-store and we hope that you continue to shop with us.
Regards,
Heena,
Millets Online Reviews Team
We were difficult but got great service!
I needed a rain jacket for my daughter. She was extremely awkward and wanted to try on different colours as well as different sizes. I felt so bad for the poor sales guy (I think his name was Aaron)… However, he didn’t seem to mind and went out of his way to help us.
Great service! First rate!
2 april 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Outdoor Shoes
Went to get some outdoor shoes, got some great help from Taz. Found lots of options for me.
1 april 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Excellent service
30 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Taz was very helpful!
23 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Millets Guernsey . I was served by Taz who really looked…
I was served by Taz who really looked after me . He took the laces out of a stock item to ensure the replacement I was after was the same length. Extremely helpful and kind.
21 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Taz was really helpful
Taz went above and beyond for me and my daughter today whist we were looking for her DofE supplies. He made it easy and stress free. What an amazing experience thanks to Taz.
18 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Taz was so helpful and knowledgeable
Taz was so helpful and knowledgeable. He couldn’t do enough for my daughter who was looking for a tent. Polite and courteous service. Will definitely go back.
16 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great customer service
Incredibly knowledgeable and friendly staff. They go out of their way to make shopping for what you need as easy as possible.
15 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great customer service
Great customer service, very polite and full of information
14 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great customer service
Great customer service. Very knowledgeable. Shop was busy but nothing was too much trouble.
11 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Thank you very much for professional…
Thank you very much for professional work and good service!!!
11 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Excellent customer service
Excellent customer service from millets Guernsey. Everyone was very helpful and knowledgeable when it came to them helping pick out a tent.
11 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Really helpful service and always…
Really helpful service and always willing to help. Would recommend :)
11 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Feeling slightly overwhelmed at the…
Feeling slightly overwhelmed at the idea of buying backpacks for a family of four for our first inter railing holiday Taz helped immensely, walking me through the features and making recommendations. The products were really good value too, especially when compared to online.
6 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
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