A very welcoming atmosphere and knowledgeable, helpful staff who provided excellent service. My questions were answered thoroughly and with expertise. Will be stopping there again for any future campi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Second time visiting the store in the last twelve months to find not much had changed re customer service. Asked some questions re product I wished to purchase to be unfortunately met by a “couldn’t... Toon meer
Bedrijf heeft geantwoord
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Toon meer
Bedrijf heeft geantwoord
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Hitchin
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
26 Market Place, SG5 1DT, Hitchin, Verenigd Koninkrijk
- 01462 413567
4,7
Uitstekend
515 reviews
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Super service
Wonderful service from Tamsin and Leo today, would definitely recommend Millets Hitchin to anyone looking for advice or products related to the outdoors! Thank you!
27 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Really great service with a smile from…
Really great service with a smile from Leo. Helped find the right fit and size of walking boots for my son.
Thank you 😊
27 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent
Excellent experience, found what I was looking for, & half price!
Staff were friendly & helpful when needed.
11 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Thank you!
I was searching for a backpack I needed and no where seemed to have it in stock so I called up and Leo kindly put it aside for me whilst I drove up to Hitchin! All staff were incredibly friendly and kind, thank you so much!
7 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Very helpful and pleasant member of…
Very helpful and pleasant member of staff called Kirsti.
9 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Kirsi gave a lovely service to me…
Kirsi gave a lovely service to me today. She was very helpful, even asked me did I want to buy hand warmers.
Pleasant staff.
9 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Good Customer Service
It’s so nice to walk in a real shop and be served by real people. I was served by Simon who was knowledgeable about the stock and was polite and helpful.
6 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
A brilliant local shop
A brilliant local shop - for me the hub of hitchin - in a dwindling town that was once buoyant of equal great shops - always greeted with warm welcome
30 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great service form Kirsi
Great service form Kirsi, I knew her from the Welwyn store and she is always brilliant, helped me with a return on a fleece.
30 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Kind people and well equipped
Kind people and well equipped. Great outdor shoes too
3 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
Good Service
I appreciate the effort Kirsi gave in finding the product I wished to buy as well as her helpful nature in our conversation.
2 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Super service and great choice of items
Great service from Kirsi and her colleague when I popped in to buy a micro towel for my travels...I ended up buying 2 as the special deal was pointed out to me.
Thank you!
30 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
I went into millets in a bit of a rush…
I went into millets in a bit of a rush where I was welcomed with fast assistance and keen reception ready to help. Leo and Sophia went above and beyond by helping me find sizing and assistance in sizing both male and female. The pair Leo and Sophia were extremely helpful and I ended up purchasing more solely through their assistance. Id highly recommend stopping by as I’m sure you will find something within your taste or for someone else where I purchased two fleeces and t-shirt.Thank you to them both and millets for saving my Christmas.
24 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
My recent visit to millets was…
My recent visit to millets was incredibly exceptional. Both Leo and Sophia were helpful with my shopping and the experience was much better than elsewhere in Hitchin.
23 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Went to millets in Hitchin to replace…
Went to millets in Hitchin to replace some aged waterproof gear, I was served by Leo who could not have been more helpful, I got waterproof trousers and a jacket at a great price,
thank you millets for a great experience
27 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpful people
Very helpful people, not pushy just nice. Prices and quality are good too!
24 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great discount
Excellent price on a new pair of walking shoes. Excellent, quick service.
25 november 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I got served by Leo
I got served by Leo. He was very helpful and informative, told me everything I needed to know about the product.
22 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Antwoord van Millets - Hitchin
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Needed advice about several different…
Needed advice about several different items and amazed by Tamsin this afternoon. Excellent knowledge and service - she'll go far! Even joined in with an elbow bump on the way out. Fantastic.
16 december 2023
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
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