A very welcoming atmosphere and knowledgeable, helpful staff who provided excellent service. My questions were answered thoroughly and with expertise. Will be stopping there again for any future campi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Second time visiting the store in the last twelve months to find not much had changed re customer service. Asked some questions re product I wished to purchase to be unfortunately met by a “couldn’t... Toon meer
Bedrijf heeft geantwoord
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Toon meer
Bedrijf heeft geantwoord
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Hitchin
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
26 Market Place, SG5 1DT, Hitchin, Verenigd Koninkrijk
- 01462 413567
4,7
Uitstekend
515 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Black Friday buy
Black Friday buy
Served by Tamsin very helpful and knowledgeable without being pushy
Knew her stuff
And a great buy
29 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful attentive staff .
29 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Brilliant service today from Leo
Brilliant service today from Leo. Knew the product he was selling, he was engaged and courteous. Managed to serve me and another customer at the same time but giving us both good equal attention which turned out to be a really good encounter.
29 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great store with a great team
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me find the right gear, even letting me inflate a travel pillow to check it was right. Thanks especially to Tamsin for then helping me get a second one later that same day, remembering exactly which I had chosen!
1 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Good personal service
Good personal service. Good peoducts. Good prices.
27 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff, tried on many pairs of walking shoes before picking my favourite and purchased them.
26 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Really good
Really good. Prices are competitive, and they have plenty of stock crammed into a small shop. Staff are always cheerful and helpful. Recommended.
26 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent local shop
Excellent local shop. Great selection of walking and camping brands at amazing prices (Black Friday deals were especially good).
Staff were friendly and helpful, without being 'pushy' to buy more than needed.
23 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Purchased waterproofs and walking shoes
Purchased waterproofs and a pair of walking shoes today from Millets, Hitchin, for same price as their website. Staff were very helpful without being pushy. Thanks!
24 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent stock.
Excellent stock, great prices and discounts. Customer service very good.
22 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Helpful and knowledgeable staff every…
Helpful and knowledgeable staff every time I go in to the Hitchin store, although also happy to leave you to browse without pestering, and the products are always good. I had the usual good service from Kit this time.
14 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Antwoord van Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great bargains
I wanted a new coat. I came to Millets because I have purchased items here before & I know I can find a quality product. I was tempted into the store by the discounts. I found a lovely coat. Tamsin helped me with questions I had about the item & seemed very knowledgeable about the item I purchased. All in all a happy experience, would definitely shop here again.
16 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for choosing to shop with us and thanks for your review.
Thanks again for your time,
Millets Customer Care Team
Got everything I wanted
Got everything I wanted , very friendly and helpful
14 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Had a lovely experience today
Had a lovely experience today. The staff were polite and welcoming. Kit served me and was a lovely guy
12 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Wanted some Gaiters for walking in very…
Wanted some Gaiters for walking in very wet conditions and I was assisted by Kirsi who found me three different types and helped me try them on to see which pair fitted the best. Very friendly staff and Kirsi couldn't do enough to help me find what I was looking for.
5 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Kind and polite
Served in Hitchin by a lovely guy called Kit. He was helpful and polite. Made the experience so much nicer.
Thanks again Kit :)
11 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Brilliant service
Brilliant service. I got some really good in person advice about the correct sleeping bag for my child
9 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Great Store
Really helpful staff as always. I use this store quite often for outdoor wear
7 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great visit
Went into the Hitchin store today after seeing some camping chairs online. Had an excellent service from Tamsin who showed me to exactly what I was looking for. Was really nice to see the products rather than taking a chance online. Was really please I went in and had the face to face shopping experience. Thanks Tamsin.
7 november 2024
Review zonder uitnodiging
Antwoord van Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
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