So useful to have a local shop with well informed staff. Not sure I want to be asked to donate to your chosen charity, why not have a info up on a board at the till and make it more voluntary
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Polite and efficient staff. Although they did not notice that they and a customer was taking up a lot of space and blocking the way.
Bedrijf heeft geantwoord
We were served by happy, extremely helpful yet not ‘pushy’ female staff. They were knowledgeable and had experience of the areas we needed help with (marine and safari trekking equipment). Millets had... Toon meer
Bedrijf heeft geantwoord
A very helpful young man working in the Southsea branch of Millets helped my daughter choose a backpack for travelling. He pointed out the features required for the type of trip my daughter planned, s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Southsea
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
5 Palmerston Road, PO5 3QQ, Southsea, Verenigd Koninkrijk
- 02392 009461
5,0
Uitstekend
790 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jake helped us with so much
Jake helped us with so much! We went into the store looking for boots and other items for my son’s school trip to Africa and he was knowledgable and helpful. Thank you for taking the time to go through the finer details with us!
14 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Southsea
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Excellent customer service very…
Excellent customer service very knowledgeable staff member Chris
23 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Southsea
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Chris the assistant who served us was…
Chris the assistant who served us was extremely helpful, as was the other member of staff. Will look to use shop again.
16 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Southsea
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
A very happy shopping experience
I found the assistant Jim engaging and very helpful. He knew his subject and l felt confident buying the shoes.
Thankyou
Anne Branson
15 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Southsea
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Brilliant staff
Brilliant staff , really took time and trouble to make the experience good when an order went missing
9 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Southsea
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Southsea Millets Branch
We were served by happy, extremely helpful yet not ‘pushy’ female staff. They were knowledgeable and had experience of the areas we needed help with (marine and safari trekking equipment). Millets had price match with their online shop so we were delighted with the savings and could see the quality first hand. An excellent experience all round. Thank you.
9 april 2025
Review zonder uitnodiging
Antwoord van Millets - Southsea
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Truly went the extra mile!
Absolute top service from Chris in Southsea. I needed to exchange an item bought from another Millets store for which I didn’t have the receipt. Chris sent me off for a coffee while he phoned them and sorted it all. I returned 30mins later, all done, left with a new pair of Merrells. Superb!
23 maart 2025
Review zonder uitnodiging
Antwoord van Millets - Southsea
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Great customer service
The young lady offered great advise on our purchase. She was helpful and friendly and made our visit very pleasant.
23 februari 2025
Review zonder uitnodiging
Antwoord van Millets - Southsea
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
The staff in this store are great
The staff in this store are great, knowledgeable, patient and kind. There is a very good amount of stock and I found everything I needed.
8 februari 2025
Review zonder uitnodiging
Great advice
Just bought some hiking boots and was given really great advice as to which types to go for and which to avoid and why - very happy with the service and overall experience!
8 februari 2025
Review zonder uitnodiging
Really helpful staff
Really helpful member of staff who sorted out a problem with a rucksack. And I bought a lovely and very cosy hooded fleece. Would highly recommend the store.
5 februari 2025
Review zonder uitnodiging
Went in for some new walking boots
Went in for some new walking boots. Good selection to choose from. Well priced. Excellent service from Kiera, with a friendly greeting, knowledgeable advice and a warm smile. Top marks!!
27 januari 2025
Review zonder uitnodiging
Always helpful & knowledgeable
Always helpful & knowledgeable
11 januari 2025
Review zonder uitnodiging
Big thumbs up
Great customer service this afternoon from Jay; helpful, knowledgeable 👍
A credit to the shop
26 januari 2025
Review zonder uitnodiging
Very engaging and friendly staff
Very engaging and friendly staff, made me feel welcome.
22 januari 2025
Review zonder uitnodiging
Friendly knowledgeable staff members
Friendly, helpful staff member
23 januari 2025
Review zonder uitnodiging
An enjoyable shopping experience
I had been to a couple of other well known shops over the Xmas break, but today I found myself back in Southsea and now have a new pair of walking boots, bought in their generous sale. Very happy and ready to get out walking. So thank you to Lauren for your assistance, but the other staff were lovely too. A really positive shopping experience and great staff teamwork.
17 januari 2025
Review zonder uitnodiging
Great value!
Millets is always good value and even more so in the January sales! As ever, the staff were helpful and friendly.
14 januari 2025
Review zonder uitnodiging
Good
Good price, very warm coat had a verity of colours and very friendly employees.
11 januari 2025
Review zonder uitnodiging
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