Saw product promotion online and looked in shop to check colours. Then purchased 2 fleeces deal in store. I also ordered weather proof trainers for family Summer holiday. All good purchases I will get... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I went into Millets to get some walking boots for mountain climbing in Greece. Previously boots I bought did not last despite buying from leading brands. We discussed issues around boots and they sele... Toon meer
Bedrijf heeft geantwoord
I took some walking trousers back for a refund as when I got home, I realised I had bought the wrong style. At first the assistant was happy to help but then informed me that as I'd paid cash, he cou... Toon meer
Bedrijf heeft geantwoord
I went into the Stroud branch on 21st July for some information. The team member was ever so helpful and went above and beyond. I went back into on Monday and ordered what I was enquiring about on Sun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Stroud
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
59 High Street, GL5 1AS, Stroud, Verenigd Koninkrijk
- 01453 700192
4,9
Uitstekend
247 reviews
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Good product promotion
Saw product promotion online and looked in shop to check colours. Then purchased 2 fleeces deal in store. I also ordered weather proof trainers for family Summer holiday. All good purchases I will get a lot of wear from.
26 februari 2026
Antwoord van Millets - Stroud
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Stroud store
The young lady who served me in Stroud Millets today was an absolute joy, such a shame the store seems to be closing down. It will be missed.
6 december 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Good selection of boots
Good selection of boots, walking gear etc
Very helpful staff and friendly
10 november 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Why do you not cater for larger sized…
Why do you not cater for larger sized ladies? Your jackets only go up to a size 22, bigger people like to wear warm coats too!
30 september 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Great service in Stroud
Sales guy was around but not too much! Left me to try. Excellent over all. The only thing I would have found useful was a spare walking sock to use to try the boots on as I had thin socks on. Brilliant service.
17 september 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Very Friendly Staff
Nice size store with good offers. Very friendly staff
4 september 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Amazing customer service!
I popped into the shop to get myself a first ever pair of walking shoes.
After looking through all the options, my girlfriend and I were ready to leave as we couldn’t find anything suitable, until Liam (without asking) came over and after a few great recommendations, he helped us find a perfect fit not just for me, but also for my girlfriend 😝
He was incredibly friendly, funny, knowledgeable and helpful!
The experience overall was absolutely amazing! Genuinely had a great time and would highly recommend!
I will definitely be back!
30 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Exceptionally helpful service…
Exceptionally helpful service at Stroud store this morning.
29 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Was served by Liam today
Was served by Liam today. Very helpfull, went all round the shop and the back to find what I was looking for. And he did!
Liam asked the right questions and listened well to my responses. Nice one!
21 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Amazing service
Amazing service from Liv and Ben, would highly recommend shopping here!
27 april 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Exceptionally helpful assistant called…
Exceptionally helpful assistant called Ben you had some great advise and support. We purchased online and in store and got everything we needed in one shop!
30 maart 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Dee was extremely helpful…
Dee was extremely patient and helpful assisting me with boots while helping others at the same time, great customer service.
10 maart 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Very helpful and pleasant staff
20 februari 2025
Review zonder uitnodiging
Antwoord van Millets - Stroud
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great service from Ben
Great service from Ben. Knowledgeable and helpful. Many thanks. I’ll certainly be back in the future.
29 januari 2025
Review zonder uitnodiging
Walking boots return
Bought some walking boots from the now closed Cheltenham store. After a few moths wear they started to leave my left sock damp. Rang the Stroud store and was told bring the boots back in, we will let the staff know your coming. So we have just returned, the staff were very helpful and polite and were expecting us. We made a straight replacement with no problems.
1 februari 2025
Review zonder uitnodiging
Great staff; quality products.
I have purchased some Merrell walking boots from the Stroud branch. Ben was very helpful and very knowledgeable about the products and aftercare. I always find the staff at Stroud are incredibly helpful and would not go anywhere else for quality outdoor products that have not been compromised in favour of fashion.
31 januari 2025
Review zonder uitnodiging
Quinn was very patient in helping me…
Quinn was very patient in helping me choose the right boots.
29 januari 2025
Review zonder uitnodiging
Olivia was extremely helpful and spent…
Olivia was extremely helpful and spent time making sure I had the most appropriate walking shoes.
26 januari 2025
Review zonder uitnodiging
Helpful staff
Olivia was really helpful, couldn’t have asked for better service. Thank you
26 januari 2025
Review zonder uitnodiging
Very helpful and knowledgeable
Impressed with the knowledge and helpfulness of the chap who served me in Stroud, also very polite and friendly. Could not have asked for better.
11 januari 2025
Review zonder uitnodiging
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