Minibus Transport Solutions Reviews 

⭐⭐⭐⭐⭐ Excellent Service — Highly Recommend!

We had a fantastic experience with this Minibus Transports from start to finish. What really stood out was their communication — they got in touch the day before to confirm our pickup time and location, which gave us total peace of mind. Then on the day itself, they kept us updated on their arrival time, so there was no anxious waiting around or wondering if they’d show up.

The whole process felt professional and well-organised, and it made a real difference knowing exactly what to expect. It’s rare to find a transport company that communicates this well and follows through on it.

We’ll definitely be booking with them again and would happily recommend them to anyone needing reliable minibus transport.

The driver was reliable and a very nice man who didn't mind stopping for a while in our journey. Also the 8 seater vehicle was new clean and so comfortable I would definitely use them again .Thankyou Sue Newland

Absolutely shocking service! If there was a 0 star rating I would select that. Asked for a quote, received and agreed it and the price. PAID it in full almost 3 months in advance of the date. Just over a week ahead of the event, I was contacted and told the price was wrong and I needed to pay an additional ~£300 or cancel. Whilst I argued that it was already contractual, there was no sensible discussion, pay up or cancel. I cancelled! They are nothing more than charlatans, avoid them and read and take notice of the other “similar” reviews.

Great service for my airport run. Nice clean vehicle's etc, polite and helpful drivers, Punctual, very good communication at all times. Also pick up on my return was smooth the driver was ready and waiting. Would definitely use MTS in future and will make recommendations to friends and family.

Brilliant service. I had originally booked an 8 seater mini bus, but a few days before my event i had to change for a larger bus.
They got back to me straight away and was not a problem.
The bus turned up on time for the pick up and return journey home.
Thank you for making the process so easy. Will definitely use again.

Grit service, excellent communication

Great price and on time - easy booking system highly recommend will use again

We are very happy to use Minibus Transport Solutions. The driver, Gedeon, was friendly, polite, and punctual. The admin, Jamie, was also very reliable and responded quickly.

We found the service to be highly professional and would be happy to book with Minibus Transport Solutions again soon.

The service was quick and helpful throughout. Indi our minibus driver was brilliant, extremely helpful and friendly and he did a great job of getting us to the various addresses we were visiting bang on schedule. His minibus was very clean an comfortable. I'd definitely book again.

Excellent service on our arrival and departure. Driver was very helpful with the luggages, would not hesitate to book again and recommend.

Our transfer was on time and seamless both ways. Will surely use again.

I made the biggest mistake contacting this company for a quote. When I called them the woman who answered the phone said Hello......thats your lot. No mention of the company name how she can help nothing. Then the best was the quote coming through. I rung up to follow the quote through and ended up in an Indian call centre with an annoying patronising prat who liked the sound of his terrible voice! He just wanted to go on and on so I allowed him to then let him do all his calculations and then put the phone down. That was the best part..... The silence!

So please DON'T WASTE YOUR TIME select a decent established company with customer service at the forefront of their business.

Reliable and friendly service. Our driver was so nice and kind. Helped with all our luggage and the buggy and car seat that was provided. Arrived on time too. The car was perfect for us as a family of 8 and we didn’t even need to fold the buggy down. Fitted straight in the boot. So impressed. Will def use again for sure and highly recommend

All worked well. On time and nice minibuses.

Highly recommend this company. Have used twice now and will definitely use in the future

This is our second year booking. Extremely efficient. Excellent communication, overall fantastic customer service. We will most certainly use again and recommend to family and friends.

The transfer was amazing.
I needed to change the return to another address and they did it without any issue.
Five stars.

A brilliant service. Fast responses, quotes.
Punctual and helpful driver. Minibus was spotlessly clean
Helped make my birthday very special
Thank you.
Would definitely recommend

Sarah is the star.helpful.polite.good attitude and patient !!she assistance me to organize our transportation arrangements which last minute changed .bill payment deposit and settlement.she’s good supervisor assigned driver and car arrival on time every days.
I’ll come back UK soon and definitely will call Sarah again.
But the other man is so cool(I talking with him on the phone)

ABSOLUTE COWBOYS

Steer well clear of these money grabbing, lie telling scumbags. Booked a journey from Glastonbury festival to London. Minibus was 2 hours late, driver was stoned and broke down half way back. Told we would get taxi journeys paid for to take us back to our destinations and been ghosted ever since.