MiRiDER Reviews 

1.245
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hi everyone, I’m back again! 😊 I would like to thank you for repairing my bike so quickly. I really appreciate your excellent service! A special thank you to Alan as well for keeping in contact w... Toon meer

Beoordeeld met 5 van de 5 sterren

We brought two e bikes from you at the NEC camping and caravan show . Excellent job explaining how the bike works and how it can be used and transported easily when travelling

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Product is good but false marketing doesn’t state that the 2 year warranty is parts only and doesn’t include labour. Should be honest up front rather than stating this after the purchase when you hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Took bikes in for an annual service and the guys were very helpful - did the work for free (because nothing needed doing) and they had been cleaned to look like new! Always friendly at their Wigan de... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Fietsenwinkel

Informatie afkomstig van verschillende externe bronnen

We want to make it easier for people of all ages to enjoy more exercise, have more fun and create more memories. We’re a family-run business, located in the heart of Lancashire, where there’s plenty of cycling heritage (British Olympian Bradley Wiggins was born right around the corner) and a plethora of hills to ride up and down! We’re a diverse bunch, always looking for the next challenge.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(1.245)

164 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Fantastic bike and all made in the UK. They advised me to go for the green wasn’t sure but it does look amazing so glad I did

28 augustus 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you so much for your feedback!

Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

Fast delivery

Delivered my battery handles order to Bham UK within a week

7 september 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi!

Thanks for your review.

Team @ MiRiDER

Beoordeeld met 2 van de 5 sterren

Bike great little piece of kit but...

Bike great little piece of kit, however the lock that holds the electric battery in place fell to pieces on 2nd time of taking out to charge so battery then would fall out on the floor when folded, we returned the bike for a full refund as feel this is a dangerous manufacturing fault

24 augustus 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you so much for taking the time to leave us this feedback. We're sorry that the lock had a manufacturing defect. It's unusual to have an issue so soon into owning the bike.

If you'd ever like to try us again, please let us know.

Many thanks,

Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

got my bike very quickly

got my bike very quickly, it was already setup and ready to ride straight out of the box

17 juli 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thanks for leaving this feedback!

Welcome To The Fold, Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

Great

Great, efficient service and product arrived quickly

28 augustus 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you for your review!

Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

MiRiDER customer service.....can't be beaten.

The customer service MiRiDER have always given me has been fabulous. I was with MiRiDER right from the beginning and any questions I had (and still have) are answered in super quick time. The one thing that worried me slightly was knowing when many companies grow, very often their customer service stops being as good as it was in the beginning, but not MiRiDER, their customer service is just as good now as it was years ago. I would recommend MiRiDER all day long, with absolutely no hesitation whatsoever...............

26 augustus 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you for this glowing review - we are so happy that the service we provide is as good as you first experienced. We appreciate your ongoing custom!

Team @ MiRiDER

Beoordeeld met 3 van de 5 sterren

2 years warranty doesn’t include labour !

Product is good but false marketing doesn’t state that the 2 year warranty is parts only and doesn’t include labour. Should be honest up front rather than stating this after the purchase when you have to register for warranty !
The MiRider response doesn’t answer why their marketing doesn’t make this clear.

5 september 2026
Review zonder uitnodiging
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you for your review.

We're pleased you are happy with the product.

We have passed on your email communication to the selling retailer who you purchased from so they could reach out to you and explain their warranty procedure in more detail to you as to what the cover and how.

Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

Great bike, great service

I love my bike, it's more fun than you should be allowed😉.
Their after care service has been great with my warranty claim for a broken front light dealt with quickly and with no fuss.

2 september 2026
Review zonder uitnodiging
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you so much for your review - we're pleased to have been able to assist!

Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

Very goos support and the build quality…

Very goos support and the build quality is very good. went via the Salary Sacrifice and Cycle to Work Scheme. There was no issues once everything was confirmed. From when payment was accepted it took about 7 days to get my Bike. Really like that each bike is built by one person on order. The there person who built it names on the bike.

14 augustus 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you so much for your review!

Welcome To The Fold, Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

Just bought my second MiRider bike

Just bought my second MiRider bike. The first one was a mirider 1 (16) fantastuc bike very reliable, no problems whatsoever. The second one is the new GB3 20. Had a great interaction with and service from Allen, very helpful friendly and professional. The new bike is amazing and I'm sure it'll be even better than my previous model. Thanks again chaps upwards and onwards with my new bike cheers. Superb company and products, great to be able to support a northern/local business 👍

1 september 2026
Review zonder uitnodiging
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you so much for your review!

It's great to hear you had a great service experience with Allen!

Welcome To The Fold (again!), Team @ MiRiDER

Beoordeeld met 4 van de 5 sterren

MyRider 20 perfect for small journeys

Used the bike for about 40 miles now it’s good for short journeys pulls well on hills . I replaced the Saddle stem bolt for a more secure one very , smooth at 25 km when the assist stopped battery very small last less Then 12 miles one pedal broke but I had a spare . After all that I like the bike

1 september 2026
Review zonder uitnodiging
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you so much for your feedback. We're sorry you had some set up issues. We're pleased you enjoy your bike!

Welcome To The Fold, Team @ MiRiDER

Beoordeeld met 4 van de 5 sterren

Great to deal with

29 juli 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi!

Thank you for your feedback! If you have any ideas on how we can get that extra star, we'd love to hear from you!

Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

Great service

Great service, found what I required easy, prompted delivery

24 augustus 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you so much!

Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

Good quick response.

Good quick response.

21 augustus 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you for your feedback!

Welcome To The Fold, Team @ MiRiDER

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Collected bicycle directly from MiRiDER. Bike was prepared and ready for collection on arriving and the staff demonstrated a number of features when asked.

19 augustus 2026
Logo MiRiDER

Antwoord van MiRiDER

Hi,

Thank you very much for your kind words. We're pleased to have been able to assist you with your new bike!

Welcome To The Fold, Team @ MiRiDER

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