Misco Reviews 

Service was second to done. Customer service was excellent and recieved plenty of asistance. Prices were good and was helped alot in picking the right goods for my business needs.

Would use again

Dont try to return any thing they wont give your money back

I have my business account with Misco and I am very happy with the service and price. I moved away from Dabs after realising they charge business customers (Dabs - aka BT Business Direct )more for the same products than retail customers. I asked them why and they said added benefits of being a business customer but couldnt tell me what these benefits were.

Misco stepped in nicely. If they could sort out their account setup procedures though they may have got another £10k out of me.

I have used Misco for years but something has happened to their site recently. I dont mind the look but the categories are all over the place.

I ordered a belt for my printer and phoned after a week to see where it was only to be told it was out of stock for another 14 days ! Their other supplier had one in stock but it cost more so they would not send it, not my problem ! It was listed at a price and said in stock, i dont give a rats ass if you messed it up i just need the flippig thing :(

When you spend £350+ on a new item, there are rarely problems (thankfully!). However I received a dud machine with a faulty mother board, so the PC wouldn't even boot up.

Trying to get any assistance from sales staff at Misco as to what procedures are in place for this sort of problem were disappointing. Staff had a couldn't care less attitiude, not even taking the time to explain what would happen and how I would be refunded etc etc.

Finally arranged for the faulty PC to be collected after several DAYS, and then had to wait an interminably long time of almost 14 days before my credit card was refunded.

From a company known for being a big supplier of technological products, the after sales support is disgraceful and staff seriously need some training and an adjustment in attitude!

i've used Misco quite a bit for various business purchases including laser cartridges and digital cartridges. Always get great service, and our customer rep, Katriona, always looks for the best deals available to us and suggests alternatives.

Bought a pair of headphones from Misco as a Christmas present. As I was going to wrap them up, I tried to remove the shrink wrap that had been wrapped around the headphone package. Then I realised that the amateur shrink wrap was there to hide the fact that the package had been opened before and stuck together with tape. So I was sold second hand goods for a new price!

It's too late to return them now, so I'm stuck with them. But, hey, Misco, you've just lost a customer! Nice one!

hopelessly over priced, why pay more when same available fro less elsewhere

Great customer service, good product base. Delivery comes on date given. And a continual update be email to keep you informed of progress. IDEAL SUPPLIER!!!

I ordered a NAS box and was told the next working day that the item was discontinued (despite being listed as in stock on their site). I updated and then cancelled the order that same day.
Over a month later, I then received a letter from their solictor demanding payment!! According to them, the box was delivered to my address, but I haven't seen nor heard of it.
I have now been told that legally I have to pay for it, I now I'm £200 out of pocket with nothing to show for it.

I bought a Samsung laptop which arrived yesterday. It will not connect to the internet. After hours on the phone, being pushed from pillar to post, calls not being returned, it was finally agreed that the laptop was faulty.

Misco then refused to take it without an authorisation from Samsung (which I had and which I gave them) - even though under the Sale of Goods act the product is their responsibility - and put the phone down on me. Customer Services do not know anything about consumer law. I have spent £400 and received nothing. Terrible service with no apology at any stage.

Interesting to see that my experience is similar to that of another reviewer only 3 weeks ago (see "Never again!"). In summary, Misco despatched to the wrong address, their courier tried to deliver there twice, even after I pointed out the mistake both to Misco and the courier, their "customer service 24 hour response" means you might get a reply but don't expect any action, and I've been told I have to order it again "if I require the item". Why would I order it in the first place if I don't require it? And why would I order from Misco again if they are likely to wrongly address it again? Wouldn't it just be simpler to send me a replacement to the right address? Doh!!!!! Never again for me, too.
UPDATE - On top of all this, I later found that the refund I got was minus the delivery charge, so they charged me for NOT delivering the goods.

I have never written a review for... well... anything before.
But after reading these reviews prior to ordering with Misco, I had to comment.
I ordered a motherboard and i7 core processor, all coming to around £1k. I Ordered it on a Thursday at around 4:30pm. The items arrived the following day at 1pm! Furthermore, I opted for the free 3-5 working days delivery!
It’s not much to go by, but I was very impressed.

this is a great company, i just find there website to crammed, items need more space.

Their website was easy to use and I have recieved quick responses to my questions. The information has been clear and I look forward to receiving my new printer on Tuesday.
The only think I would say is that the product I bought is about £80 dearer than other places but because of my experience with a different company I chose to use Misco which is rated highly.

I bought a supper lcd monitor 22" from this site. A hanns g monitor which i`ve had for around four years and it`s still working as good as the day I bought it. Delivery prompt and good packaging.

I chased up my order only to be told Misco's supplier had no goods end of line no replacement. Waste of time unreliable and unhelpful.I cancelled my order and will probably never order from this company again. Not a company to deal with steer well clear.

DO NOT Order an item for next day delivery and think you'll get it!!
I've order thousands of £'s of stuff from other companies thru Paypal and had delivered to my office but MISCO won't!! You get an email saying you have to provide driver's licence. tv license, council tax bill, or wage slip to validate address which is impossible if it's your company address.

COMPLETE TIME WASTERS!

If you love technology and home entertainment, then don't overlook this site. There are a range of prices to suit and some great bargains here too.