Mistermarble Reviews 

193
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish. Everything was fully discussed with us each step of the process. Fitters did a great job, the Quartz worktops look fantastic.

Beoordeeld met 5 van de 5 sterren

Liam was very helpful in arranging everything from measuring to fitting. Very impressed with the service. Fitters came fitted the tops and left everything clean. Fantastic service from start to fini... Toon meer

Beoordeeld met 5 van de 5 sterren

The fitters have just left and we cannot speak highly enough. From day 1 and throughout (from our 'relationship' with Jenny in the office, Aaron with his two site visits,to the friendly and pro... Toon meer

Beoordeeld met 5 van de 5 sterren

Megan was so helpful & friendly from start to finish. The quote was highly competitive in fact £700 less than another company for the exact same quartz. The communication was great & I felt at ease... Toon meer

Bedrijfsgegevens

  1. Kookwinkel

Informatie afkomstig van verschillende externe bronnen

Low cost uk supplier of quality granite worktops and granite kitchen worktops to trade and public. Granite worktop for your kitchen.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

193 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(193)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Really great service and would use again.

Kerry was so helpful throughout the whole process and very reassuring of the choices of marble we made for our kitchen worktop. The timings for measuring up and installing were very convenient around my work, and the workmen on the day, super friendly and professional. I would absolutely recommend this company.
The only small critique was that our up stands were cut slightly shorter in height than requested, so finishing slightly lower than the windowsill by a few ml so its proving difficult to tile around. We did change the request on the day to level up to the sill, but this could have been measured slightly incorrect. Plus the tap holes were not straight by about 8/10 ml out. The taps we have bought cover this, with now only about a 3 mil difference so quite unnoticeable.
The marble looks brilliant however and from the service we received, I would still shop here knowing this company goes that extra mile to support your requests.

24 november 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous Job Well done!

We received 5 quotes in total before deciding on mistermarble & we are delighted we did! From dealing with Kerry in the office to the guys fitting the worktop - we couldn't praise them enough! First class service - nothing was too much trouble! Would highly recommend them. Thankyou so much - we LOVE our Quartz worktop

18 november 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Soooooo pleased

After receiving 3 different quotes for quartz worktops we decided to visit the Mistermarble showroom in Bury to discuss our installation before commuting to buy. Kerry looked after us and after some discussion we decided to choose the white sparkle one as we have a small kitchen and wanted to keep everything light. We booked a date and the fitters came and installed on time and even cleaned up after themselves . The job looks fantastic and we are so happy with the underslung sink with drainage grooves (can't stop looking at it looks soooo good). With a bit of luck my husband may agree to pay for some in the bathroom.

17 november 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

disappointing

Mistermarble cut a hole for a standard tap in my worktops when I needed a double one. I was told I should have informed them and it was my fault. Then owner then told me I had a conversation with the fitter and instructed him where to put the hole for the tap and that I only wanted one. Unbelievable. I won't trust them.

12 november 2015
Review zonder uitnodiging
Logo Mistermarble

Antwoord van Mistermarble

Thank you for your review , we take all our customer comments very seriously. On the day of Miss Barnards installation we spent 20 minutes discussing the location of the hob cut out and tap cut out. Miss Barnard had to ring the Kitchen suppliers as they had not delivered the hob. After phone calls Miss Barnard was able to give us sizes for this. Our senior stonemason John Leach who has carried out over 3000 installations over the last 10 years is amongst the most experienced installers in the country, asked if the tap was a monobloc tap (single) , and asked if the tap cut-out was to be placed centrally at the back of the Belfast cut-out . The tap cut-out was agreed as central, behind the back of the Belfast sink. During the installation the joiner from another company who was instaling the kitchen was asked if he would like help in installing the tap but refused and said the tap was not on-site. We finished the job, all was inspected and looked beautiful. Approximately 4 days later, Miss Barnard rang out office to find out why we had only cut one hole, at this point we couldnt offer a satisfactory explanation.We interviewed the installer who informed us that we had carried out every possible check on the day to establish cut out type and location( bearing in mind no cut out can be done unless a check has been done).We concluded that despite us believing it wasnt our fault that we would help out by supplying a newly cut small back section (the size of a computer keyboard) with 2 new holes cut in for minimal cost (postage charge) . The offer still stands but im guessing a mono tap has already been installed instead of a bridge type tap. As a further enhancement of our process, we have implemented a N0-CUT policy on taps unless the customer has the tap on-site or hob to physically view, if taps or hobs are not present then the only way this policy will be bypassed will be through a sign off sheet showing that we have made full adequate checks that places the responsibility of location and sizing with the customer. We do sympathize with Miss Barnard which is why we offered to resolve the matter and take 90 percent of the cost onboard ourselves. Jason Cummins Owner Mistermarble.

Beoordeeld met 5 van de 5 sterren

Pleasant end to a stressful renovation!

Excellent service, girls in the office very helpful.
I was let down by another company at very short notice. I contacted Mistermarble who were able to install one day after I was originally meant have my work tops done, and it worked out less than the other company had quoted. Always a bonus!
The fitting team were very professional and advised throughout the process.
I am now just adding final touches to the kitchen I have always wanted.
Overall very happy.

13 mei 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

use these people- dont waste time looking around !

looked around, got several quotes, there seemed to allways be some kind of problem with time, date, cant do this, cant do that, well we nearly ended up with wood ! then spoke to mistermarble, nothing was too much, got sample through post, got quote, they came and measured, and a week later fitted a beautiful marble worktop, the fitters could not do enough, they had to make sure it was perfect, brilliant just brilliant ! if you want to come and have a look we are in bucks, speak to them and they can organise
thanks
Pete and Mandy O'Donovan

12 mei 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding

I had my worktops fitted last week and must say a big thank you to the team. From the estimate to installation they have been on hand to help.
Nothing too much for them. No deposit so even better.
Looks out of this world and has transformed my kitchen.
I already have a neighbour that wants it done.
I would highly recommend Mistermarble to anybody out there.
Well done!

19 maart 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

amazing service and understanding from bury branch

we had a hearth cut for our fireplace , we was advised to simply cut out a cardboard template and bring it to them , they then after two days produced a beautiful piece which really sets off our fire place , we are completely satisfied and will be using them again for other projects , would happily recommend to all family and friends , great job mister m

6 maart 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Deanna Hart

Mr marble fitted my starlight worktops today and they are amazing wot they said they wud do they done.Woody & Shoz commited hard workers ur a credit to ur boss boys. i will recommend you to everyone.

30 november 2010
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer