First time using this company. Easy web site to navigate around and delivery and seller communication very prompt. Fabulous price and quick delivery - what more could you want. ⭐⭐⭐
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Lees wat reviewers zeggen
The first time I have used Monster Pet Supplies and will definitely be using this company again. Not only was my dog's food much cheaper than elsewhere but it was delivered quickly and I was kept wel... Toon meer
Bedrijf heeft geantwoord
I have a repeat cat litter order. None has arrived, I don't think I have been charged but the website just says it is down for maintenance. I am assuming they have closed but it would have been respec... Toon meer
I have ordered from Monster Pet Supplies (MPS) before and would have continued to order but unfortunately they ran out of my product. But on receiving an email from them stating that they had it back... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Monster, we’re just like your pets - friendly, playful and totally one-of-a-kind. That’s because we don’t just deliver your pet food, we get to know you and your little monsters, so we can help you to keep them happy from head to tail. We’ll save you up to 50% on your pet supplies and take the strain of delivering to your door heavy bags of pet food, treats, toys and accessories - so you can spend more time with your pet pals.
Contactgegevens
Unit 7 Maple Park, Low Fields Avenue, Leeds, LS12 6HH, Leeds, Verenigd Koninkrijk
- 0113 277 0634
- happytohelp@monsterpetsupplies.co.uk
- www.monsterpetsupplies.co.uk
4,5
Uitstekend
11K reviews
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Absolute rubbish
Absolute rubbish. Took the order and payment then it appears the whole thing has shut down. Website down for maintenance ???, no-one answering phones and no reply to emails. Now left to bank to chase for refund.
17 oktober 2023
Review zonder uitnodiging
Looks Like they have Gone Bust.
I fear they are close to or actually in insolvency as they are have been taking payments but not dispatching goods after 2 weeks. Telephone calls are unanswered or just cut off , emails solicit no response and website is down "For Maintenance"!!!
Caveat Emptor!!
17 oktober 2023
Review zonder uitnodiging
Sad to say I've an order with this…
Sad to say I've had an order with this company for two weeks now with no response from them. I'm really surprised as the reviews all looked so positive, I can't understand what's gone wrong there....Refund now being initiated via PayPal.
17 oktober 2023
Review zonder uitnodiging
website down
I have placed an order which hasn't arrived. Website is down and no one is answer the phone. Bit worried as I have a second order due which is for over £100.
17 oktober 2023
Review zonder uitnodiging
I ordered flea spray 6th October and…
I ordered flea spray 6th October and I'm still waiting. They took my money and now I'm chasing the order. I've emailed loads of times and I've rang lots but the line keeps saying no agents to take your call. I've had no replies from messenger it's absolutely disgusting. I now have to go to my bank to sort out plus get them to investigate
6 oktober 2023
Review zonder uitnodiging
Always happy with service
11 oktober 2023
The wrong food was delivered
The wrong food was delivered. I've returned the food, but not received any refund as yet and had to pay for the return delivery.
22 augustus 2023
Easy to order had stock of what I was…
Easy to order had stock of what I was looking for great savings great price
12 oktober 2023
Apart from yodel delivery gone very…
Apart from yodel delivery gone very wrong and had to stay in 4 days waiting for it to arrive and didn’t . I finally got it today.
Coat is beautiful and light and my bullmastiff looks great in it. Very roomy also
9 oktober 2023
Avoid this dishonest company at all costs
I have had a monthly subscription for the supply of my cat litter from this company for years.
They stopped supplying the cat litter in June 2023 but have continued to charge me for it every month and have not refunded my payments. They told me 11 days ago that my June, July and August payments would be refunded within a 'few days'. They still have my money. They have not once done what they said thed would do. This has moved from incompetent to dishonesty.
14 oktober 2023
Review zonder uitnodiging
Unfortunately
Unfortunately, I had cause to suspend this account for about 6 months.
When I wanted to re instate my account I had a few problems.
I rang customer services, and within 10minutes my account was reactivated and my order was with me 3 days later.
I have used this service for years and love it.
8 oktober 2023
Monster Pet Supplies are great
Monster Pet Supplies are great, Their wide selection and prompt delivery make pet shopping a breeze.
3 oktober 2023
Review zonder uitnodiging
Product competitively priced
Product competitively priced.
Sadly delivery atrocious. Received wrong parcel, sour faced, rude delivery person, who returned to deliver correct parcel with no apology.
6 oktober 2023
still not received my dog spray
6 oktober 2023
Always quick efficient service
28 september 2023
Cheaper prices quick delivery
6 oktober 2023
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