Its absolutely horrendous. I made an online order and then the next day received an email saying it was canceled. Tried calling to follow up and find out why. Each time I spoke with someone I was then... Toon meer
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I placed an order online. Completed the stores compatibility option on the site. The item I needed was a match. The following Monday I received an email stating they needed my vin. As it was a frequen... Toon meer
dealer parts used to be reasonably priced. not anymore. they are acting like they are a premium brand. an alternator for a 2012 jeep patriot is $600. a tacoma alternator is far cheaper. lower contr... Toon meer
Sent wrong parts, delayed shipment, then stated my other orders are cancelled for returning the wrong parts and continuing to delay shipment of my parts, while floating my money for weeks. Mopar has t... Toon meer
Bedrijfsgegevens
- Automaterialenwinkel
- ook in
- Auto-accessoire winkel
- Auto-onderdelen marktplaats
- Autoschoonmaakdienst
- Autoservice
Informatie afkomstig van verschillende externe bronnen
Mopar is the parts, service and customer care organization within Fiat Chrysler Automobiles.
Contactgegevens
South Clement Avenue 3280, 53207, Milwaukee, Verenigde Staten
- www.mopar.com
1,3
Zeer slecht
66 reviews
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Missing parts. Worse customer service.
We ordered $2k in parts on the official MOPAR.com website.
2 of the parts we paid for were not in stock so we had to purchase somewhere else.
One of the larger parts was missing from the package.
We emailed them but the person who responded the email said they personally put it in the package. But strangely it never arrived. This person would not give us a phone number to talk to anyone. Told us we should contact UPS, which obviously told us we needed to have the sender contact them. Now the MOPAR representative (Manuel Bermudez) won’t even reply or give us a phone number we could call to try to sort this out. What kind of business is this? why is it so sketchy? Why not provide a phone number? Why no replies?
On another hand; why do all parts say MADE IN CHINA?
Save yourselves a headache and purchase parts from somewhere else. This company is super SKETCHY.
10 november 2022
Review zonder uitnodiging
Do not use the Mopar store uk
Do not use the Mopar store uk. I ordered a spare wheel and subsequently cancelled the order because they didn’t ship it on the day they said they would. They then charged my credit card and shipped the cancelled order. It has taken 2 months to get them to take the order back and re credit my money. Their customer service dept is rubbish, they do not help you and they do not ring you back. I had to threaten legal action to get anyone to listen and you are calling Italy every time you ring.
11 oktober 2022
Review zonder uitnodiging
Lovely cars
Lovely cars, great sound! Then again, all thst horsepower need be at the wheels and they should be 4 wheel drive. But the worst thing ever for and American made car, parts are hard to come by. This is why I drive a M40i. Mopar killa!!!
2 oktober 2022
Review zonder uitnodiging
They do not honor warranties!
Do not trust their online store ! They do not honor their warranty! They sold me a defective piece . I had to pay hundreds of dollars in installation plus the piece itself. A couple weeks later we realized the piece was defective. The mopar keeps forwarding my claim to the "fulfilling dealership" which never replies nor picks up the phone! It has been 2 months I still have no resolution. Had to pay for another water pump and the hours of work again. The mopar will have a hundred excuses not to return the money for their defective pieces sold online. All they do is refer me to the "fulfilling dealership" and here is the stop sign. :-(
18 juli 2022
Review zonder uitnodiging
Tried to schedule a service visit for 2…
Tried to schedule a service visit for 2 of my local Dodge dealers. Site time outs, pricing showing as zero's, error when trying to book the appointment. This website is a disaster.
12 mei 2022
Review zonder uitnodiging
Great customer service
Very happy with my experience with Mopar.com
I had ordered some parts online and someone contacted me via email and asked some questions about my order and they saved me some money. The parts I ordered individually came in a kit I had no idea about and was cheaper than ordering them separately.
Thank you.
16 augustus 2021
Review zonder uitnodiging
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