Morgan Sindall Reviews 

Rude telephone operators absolutely no customer service Waltham forest need to give their contract to another organisation. Tenants should not have to deal with unprofessional contractors who are appallingly unhelpful

No stars but had to give something
Wow so I put in a complaint to have this bodged job corrected, was sent another contractor whom told me he needed to get the end bath panel, never to be fitted or corrected, couple months down the line having to wait for them to come out again, asked them not to keep sending new contractors because I don’t like different work men in and out of my home all the time. I’m a single mum with a teenage daughter! They send another contractor whom I feel very assertive towards because he never brought the end bath panel which should have been ordered and on his notes, collected the part before arriving! I told him I’d be logging a complaint if the work wasn’t carried out today has he’s the 3rd person to g bf r called out to this bath situation. He sat in his van, came back in the house, told me he was going to get the part, I said ok, I said if it wasn’t completed today I’d be getting it sorted myself and then would want reimbursing because I’m fed up of contractors not doing their job!! Off he went.. never to be seen, I waited in all day for him coming back. I rung to complain and the lazy person used it as an excuse that I was high rate telling him I was going to be complaining!!! That’s why he never came back. He’s written the job down as fully working and it’s just a cosmetic issue which is actually all down to this company in the first place!!

After locking myself out of my flat I called Morgan sindell . Instead of sending a locksmith they sent one of there carpenters out who proceeded to destroy my lock and damage the frame and door to such an extent that it is irreparable. They sent out another carpenter two days later that said I need a new door and frame but the earliest they can do this is in a months time . So I’m now sitting with a door that you can’t lock properly for 4weeks and they say this is acceptable.

Horrifically bad contractor used by housing association/social housing. The workmanship is always substandard, had to call them out numerous times for a continued toilet flush issue and now have a leak in my bedroom due to them fitting a roof window and damaging the roof tiles whilst doing so. Even their own workers state how dreadful they are and currently, not one plasterer among them which doesn't bode well as I will be needing that job done next! Obviously housing association have taken the cheapest contractors to do the works with no regard for the tenants. Shocked by this, no! Social housing/local authority tenants are always at the bottom of the heap..

Morgan sindall are a despicable firm . They are rouge traders and produce a cowboy type quality of work man ship . They have left my bathroom in disarray . Subsequently this has cause me copious amounts of stress

Morgan sindell ARE NOTHING BUT COWBOYS THEY WORK FOR THE LOCAL AUTHORITIES AND I HAVE SAT WAITING SIX HOURS FOR THEM TO TURN UP. I HAVE TWO SEVERELY DISABLED CHILDREN.. it’s now gone 11 o’clock at night and I’m still waiting for them to turn up with no hot water. I don’t know how they are contracted to local authorities.. shame on this company they should not even be trading the worst service ever

Why this company feel the need to send out approx 14 reminders for each job is beyond me.

As to the service they offer, or the quality, it's very poor. 5 visits to replace an internal door and it's still not completed. Each time they visit they say they'll go back to the office and report what needs doing, but no one ever does and I end up having to chase it up.

Absolutely disgusted with the quality of trade work this company provides , I am a Tennant with a housing association whom they provide repairs and maintenance’s for . The work man cut corners on repairs and do not provide a quality good finish. Subsequently this results in jobs having to be recalled and maintained again. This company has little respect for people’s homes, and I feel that some individuals within this organisation are rogue traders.

Most useless company i've ever had the displeasure of dealing with, supposed to have a kitchen floor fitted for the past TWO YEARS, every single time there's always a different excuse, sad excuse of a company that couldn't solve a jigsaw puzzle between three employees.

Title: Poor Workmanship, Lack of Accountability – Avoid

Review:
I had serious issues after Morgan Sindall's contractors accessed my roof without permission during work on a neighbouring property. They drilled into my roof, causing water leaks, mould, and damage inside my home. Despite repeated contact, they denied responsibility, offered minimal compensation, and ignored evidence from professional roofers. I’ve now escalated the matter to court and police. Based on my experience, I strongly advise others to be cautious when dealing with this company — poor quality control and no accountability.
Avoid avoid avoid

I would rather score this pathetic company NIL, absolutely disgraceful behaviour, the Complaints manager is a complete ball ache, promises to deal with the problem, promises to call you, what a liar. WHDC are just the same, s complete joke, i, ve now instructed solicitors to deal with these companies 😡

Just writing a review to say Charlie glazing repairs visited my property and done an excellent job very clean and tidy and polite very pleased

Your company is just a big joke,nothing serious on you guys.

Called them to arrange a appointment to come and change a toilet flush handle and the guy on phone said ' available date to come someone after 40 days '!!!
Are you joking for a 2 minutes work just to unscrew and put a new one need to wait that long...
Even one star it's to much for this company.

I call for emergency to fix my door. The person I spoke with her name was Shamaela. She help me very quick and very nice, she listened me first and I couldn’t explain the problem she figured out the problem and she told me problem, she was nice and very friendly. Thanks again miss Shamaela x

If I could put a - star I would! I’m 18 months on and they still haven’t completed the job DO NOT use this company total scam

I could give a long list but doubt i could get it all in one hit. Piss poor service, make arrangements to stay in for their 'repair' team, i even spent over an hour trying to get through on the phone and still no one showed. An absolute shambles of a repair company. I do wonder how they get these long term contracts when i rarely see any positive reviews on here. They obviously do not care about their customers and they should be sacked with immediate effect and banned from getting any contracts anywhere on this planet!!!

Not even one star no words for this terrible company that leave people with NO hot water
Don’t even turn up when they say them lie and say they did

I have been waiting since February 19th for you to fix my broken toilet . When you came round you said we needed an asbestos check , this was done on the 11 March . When we contacted you twice you have said you would call us back . The first excuse was you are waiting for the asbestos report to come back , even though the man who did the check said it takes 3-5 days . Today is the 16th April and still no toilet . I cannot believe that it has taken this long to fix a toilet . You should take a long hard look at yourselves and try and fix your reputation as your reviews are absolutely terrible

the worst subcontractor in UK criminal company committed fraud with stak Brickwork after an accident at work they lied on behalf of stak Brickwork to prevent a health and saftey investigation after they permitted faulty scaffolding tower to be used on site . please avoid this company.

This is a awful company, there work is crap, they find any excuse to prolong jobs or not do them at all. Worst organisation every, there is nothing they do well. Absolutely nothing