Mosaic Tile Direct Reviews 

The tiles I received were a little variation in color than what were shown on the website. I purchased them to be used for my drawing room and thought about color with top priority. Just looked amazing from the sitting distance, once they were installed on the wall. It covered my aristocracy in the drawing room. Got it at reasonable price. Thanks for fast shipping!

I ordered tile and received it quick. Very pleasant to deal with.

I bought hex penny tiles and carrara marble crown molding for my new bathroom. The tile arrived in good condition, and looks good installed. However, the pieces of crown molding varied greatly in color - some were very light, some were very gray. I would have appreciated more effort on the part of the packers to make sure the pieces were consistent in color. Efforts to reach customer service by e-mail and phone were unsuccessful.

I felt choosing the perfect backsplash was the hardest part in remodeling our kitchen. I thoroughly researched to find the perfect match for our countertops & cabinets. I finally decided on using 1x1x8mm Castlerock and we LOVE it!!!
Mosaic Tile Direct offers the best price, fast shipping and great customer service.

My wife found the exact tile we wanted with free shipping. After we realized we had initially ordered too much we contacted customer service and our order was adjusted professionally and efficiently. A good company to deal with.

My samples were delivered to me on right time. When I have made my decisions as to the tiles to choose for my kitchen and two baths' design, Mosaictiledirect will be my first choice. Thank you!

The tiles are beautiful and exactly what I was looking for. Prices were reasonable and delivery was right on time.

I was estatic when I found Mosaic Tile Direct. Not only were they willing but they were able to find what I had searched hard and long for. The sales person was very calm and pleasant always and reassured me every step along the way.

My kitchen looks amazing and I did at a very reasonable cost.

Thanks Mosaic Tile!

I've given Mosaic Tile Direct 3 stars because they offer great tile selections and the best prices I could find. But the shipment of tiles (though fast), was delivered to my neighbor's house. Since the house is vacant, the tiles could have sat there forever without us knowing. Luckily, the new owner alerted us and we schlepped the tiles to our house.

I placed my order and received a response 5 days later with a credit/refund to my card with no explanation of why my order was refunded. Below is my conversation with customer service via live chat:

me:Why was my order refunded?
11:37 AMjohn:Order number
?
11:38 AMme:########
11:38 AMjohn:Let me check
11:38 AMme:Refund ########
Any luck?
11:49 AMjohn:Yes
Item is not in stock
We only have it is Seattle, WA
11:50 AMme:So why does it say that all items are in stock and ready to ship on the website?
11:50 AMjohn:Shipping cost is over the budget
11:52 AMme:So why is the free shipping over 65 advertised?
11:54 AMjohn:Now we don't have it in NJ
Or IL
11:57 AMme:I am in Ohio

It was exactly what I was looking for! Will make a beautiful backsplash in my new kitchen with my chrome colored quartz countertops. Couldn't be more satisfied with the color and the quality of the tile.

Mosaic Tile answered the phone when I called and confirmed the tile I needed was in stock. They made sure I entered the order correctly online (there were a few options for shipping and a lift was needed, something I would not have thought about despite the order being for 1700lbs of tile). They shipped the tile quickly and all tiles were intact and packaged well. The price was great, Half what others charged.

Ordered Pavers for my backyard, was extremely satisfied with the quality and service provided. It was a very pleasant experience.

We shopped for mosaic tiles, locally at the big box stores, and we found the style and color we wanted. It was a special order from HD, so I decided to look for a better price online and NO ONE had a better price than Mosaic Tile Direct. Not only did we get a great price, we selected the FREE SHIPPING option and received it in 4 days! Very happy with the experience! Thank you!

They had the product I needed and were able to deliver on schedule within my budget. The tiles were all well-packed for shipping and nothing was damaged. The quality was excellent, especially the honey onyx and Thassos White.

Tiles are exactly what I ordered. The website pictures are an exact match to the product I ordered. Fair price, excellent quality, timely and helpful delivery. Could say more, but I have a bathroom to remodel! A+.

Ordered the tile Saturday evening and the complete order was delivered Monday evening. Lightning fast..everything was in great condition. Would recommend this company to my friends.

we ordered back splash,floor and powder room tiles, prices were very good for high quality tiles and we get everything on time.I will recommend every one.

I ordered tile for kitchen floor,backsplash and powder room.great quality tile at a much lower price than local tile shops that I visited .prompt delivery exactly as ordered .overall a great experience and would certainly recommend mosaic tile direct for affordable yet superior quality products and service.

Very good service from what I have experienced. Communication was excellent and delivery was on time. For any future orders, will definitely go with them.