Josh was absolutely brilliant from start to finish. Very helpful, informative and professional throughout the whole job. He explained everything clearly, got straight on with the work and made the wh... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The switch from Kcom to MS3 was handled entirely at their end and we had zero issues. The installation staff were knowledgable, efficient and friendly. An initial speed test after installation... Toon meer
Bedrijf heeft geantwoord
Spot on service everything arrived and happend as i was told .The engineet who fitted it McCauly spot on lad very knowlegable nothing to much trouble very respectful of our home great job
Whilst the date of installation took a little while, possibly due to trees at the front of the house. Once the cable had been run to the house, the engineer to fit the unit was right on time and fit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MS3 Networks is a Full Fibre Broadband network provider based in Hull, bringing competition and choice to customers. MS3’s high quality infrastructure enables our wholesale partners to provide futureproof connectivity options including gigabit broadband, ethernet and dark fibre services to homes and businesses in Hull and parts of Northern England.
Contactgegevens
Owen House Owen Avenue, Priory Park, HU13 9PD, Hessle, Verenigd Koninkrijk
- 01482 736133
- info@ms-3.co.uk
- www.ms3networks.co.uk
4,8
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2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Spot on service everything arrived and…
Spot on service everything arrived and happend as i was told .The engineet who fitted it McCauly spot on lad very knowlegable nothing to much trouble very respectful of our home great job
21 mei 2026
Review zonder uitnodiging
Shane the install engineer was very…
Shane the install engineer was very accommodating and very knowledgeable. If only all workmen where as pleasant and helpful as Shane the world would be a better place
21 mei 2026
Review zonder uitnodiging
Your staff performed their work…
Your staff performed their work flawlessly and are truly wonderful employees who provided great assistance through conversation. Thank you for your support.
20 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi Mohammed,
Thank you for the 4* review.
We are glad to hear that the engineer performed the work flawlessly, I wonder what we could do to make this a 5* review ...
We hope you enjoy your new service with us!
Kind Regards,
Team MS3 💜
Josh the engineer was really polite
Josh the engineer was really polite, friendly and did a good job installing the equipment.
18 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi Shaun,
Thank you for the amazing 5* review.
We are glad that Josh was polite and friendly and the install was up to standard.
We hope you enjoy your new service.
Kind Regards,
Team MS3 💜
Antwoord van MS3 Networks
Hi Deeno,
Thank you for the 5* review! We'll be sure to pass along your kind words to James, we're glad to see you were happy with his work.
Thank you again, and we hope you're enjoying your connection!
Kind regards,
Team MS3 💜
So far so good! Would recommend
Went on uswitch for the first time. Saw their deal and was interested.
Clicked on it and a guy spoke to me. Probably their sales team. Anyways they handled everything by informing my current provider and locking in the fixed 2 year contract. (Which was half price)
Had an engineer sort everything out. (Very polite might add)
Just waiting on the router they are sending out and should be fingers crossed, jobs a good one.
Anyways might make another review on the WiFi speed. But so far it’s been great. They’ve kept me in the loop the whole way and yeah so far I would recommend.
15 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi there James,
Thank you for taking the time to leave such a detailed review! We’re delighted to hear that your switch to MS3 has been a smooth experience so far. It’s great to know that our sales team were able to guide you through the process, keep you informed throughout, and help secure a package that offered excellent value.
We’re also pleased to hear that the engineer visit went well and that you found the installation engineer polite and professional.
We hope your router arrives promptly and that once everything is connected, you enjoy the full benefits of your new service. We’d love to hear how you get on with the speeds once you’re up and running.
Thank you again for your review and welcome to MS3!
Kind regards,
Team MS3 💜
Great Experience
Sam the salesman was top class, truly one of the best in the business. Install by Stefan who was a top bloke. Great experience!
9 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi Joe,
Thank you so much for the brilliant review! We're so pleased to know Sam was really helpful during the signup process, and that Stefan was great during installation. That's what we like to see!
Thank you again, and we hope you enjoy your new connection!
Kind regards,
Team MS3 💜
The switch from Kcom to MS3 was handled…
The switch from Kcom to MS3 was handled entirely at their end and we had zero issues.
The installation staff were knowledgable, efficient and friendly.
An initial speed test after installation for the 900mb/s connection produced a speed of 946.64mb/s. I think the numbers speak for themselves.
Would definitely recommend.
11 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi,
Thank you for this 5* review, we love that you had such a good switch and installation experience!
Its also great to hear about the speed you are receiving!
Them numbers certainly do speak for themselves.
Kind regards,
Team MS3 💜
Msc amazing helpful staff
Msc amazing helpful staff, from the man on the phone through to the engineer's; couldn't fault them for their attention to detail. 100% recommendation. Thank you everyone. Gold stars 🌟 all round.
12 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hello,
Thank you for this amazing review!
We love the 5* review but also the Gold stars!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Had my new broadband fitted today
Had my new broadband fitted today, Josh was very helpful really friendly and helped with any questions I had. Made me feel at ease, would highly recommend
12 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hello,
That is great to hear that Josh was very helpful and answered all of your questions, we'll make sure to pass this onto him!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Antwoord van MS3 Networks
Hello,
Thank you for the brilliant 5* review!
We're really pleased to hear our team was friendly and efficient and you would recommend!
We hope you enjoy your new connection!
Kind regards,
Team MS3 💜
Josh was absolutely brilliant from…
Josh was absolutely brilliant from start to finish. Very helpful, informative and professional throughout the whole job. He explained everything clearly, got straight on with the work and made the whole process easy and stress-free.
Couldn’t have asked for better service honestly. A genuine credit to the company and a very hardworking member of staff. Would highly recommend.
12 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi Shaun,
Thank you for the brilliant review! We're glad to hear that Josh was professional and informative during his visit, and that he helped make the process stress free. That's what we love to see. We'll be sure to pass along your lovely feedback to Josh, I'm sure he'll be made up!
Thank you again, and welcome to MS3.
Kind regards,
Team MS3 💜
Absolutely brilliant service all the…
Absolutely brilliant service all the guys who did the work were Absolutely spot on and left everything clean and tidy will be recommending ms3 in the future
8 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi Christopher,
Thank you for leaving such a great review! We really appreciate it.
We're very pleased to hear our engineers were brilliant and left your property nice and tidy - that's what we want to see.
Thank you again, and welcome to MS3!
Kind regards,
Team MS3 💜
Antwoord van MS3 Networks
Hi John,
Thank you for the 5 star review, this is greatly appreciated.
We are happy that the service was sorted to your expectations and we hope you enjoy your new service with us.
Kind Regards,
Team MS3 💜
Broadband installation MS3 network.
Engineer arrived in time slot provide, was polite and curtious and respected my property, discussed with me what he was going to do and we're to place cables and router .
7 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi there Alan,
Thank you so much for taking the time to leave us this fantastic review! We're so happy to hear that the engineer arrived on time, was respectful towards your property and explained what he was going to be doing before actioning it. That's what we like to see!
Thank you again, we hope you're enjoying your connection.
Kind regards,
Team MS3 💜
Really good professional installation…
Really good professional installation very quick very little mess nice box on the wall very happy with it
8 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi Scott,
Thankyou for taking the time to leave us a 5* Review.
We are pleased to hear your installation was professional and you are very happy with it.
We hope you enjoy your new connection!
Kind Regards,
Team MS3 💜
Friendly and efficient
Friendly and efficient. Zoe was first-rate.
7 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi Beverly,
Thank you for the amazing 5 star review, this is greatly appreciated!
We are more than happy that Zoe was first-rate and efficient. This feedback will be passed over to her.
Kind Regards,
Team MS3 💜
Whilst the date of installation took a…
Whilst the date of installation took a little while, possibly due to trees at the front of the house. Once the cable had been run to the house, the engineer to fit the unit was right on time and fitted the terminal box very quickly and without mess. However getting the connection to ZEN was a little more difficult. Possibly due to my lack of knowledge of these electronic systems. I had to get a friend to visit and organise the connection. In general, can't complain as I am rather aged.
J.H. Corse
6 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi John,
Thank you for the 4 star review.
I am pleased to read you are now connected and the installation was quick and mess free.
We appreciate the feedback and we hope you enjoy your new connection.
Kind Regards,
Team MS3 💜
Friendly & Timely
Engineer was there early as requested, worked quickly whilst being friendly & polite.
7 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi Jacob,
Thank you leaving an amazing 5 star review, this is greatly appreciated.
We hope you enjoy your new service with us.
Kind Regards.
Team MS3 💜
the lads were very lucky polite and…
the lads were very lucky polite and considerate of the neighbours, in and out within very little time couldn’t even tell they’d been there 0 mess left behind very satisfied
6 mei 2026
Review zonder uitnodiging
Antwoord van MS3 Networks
Hi JJ,
Thank you for the amazing 5 star review!
We are glad that you had a good experience with our engineers and that they were polite and neat.
We hope you enjoy your new connection!
Kind Regards.
Team MS3 💜
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