Music Matter Reviews 

7.020
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Superb advice about art dj pre amp, great communication and rapid delivery. Pre amp is ace and built like a tank and delivers in spades. Very punchy with sub bass speaker. Has a high lumen blue light... Toon meer

Beoordeeld met 5 van de 5 sterren

Best prices UK has to offer. Amazing customer service. I can't praise the team enough for helping me choose the right gear for my needsand making sure I was 100% happy with everything after it a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Music Matter gave excellent advice from the off, whether on what type of computer to pair with the MOTU 828 or on the specs and correct connections (ports, etc). Their after-sales support is also hel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased a digital piano from them after compared the price and the stock availability with several suppliers. Easy to order online and the most impressed was the very fast next-day delivery.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Muziekwinkel
  2. Audiovisueel materiaal leverancier
  3. Dj-benodigdheden winkel
  4. Elektronicawinkel
  5. Hifi-winkel
  6. Muziekinstrumentenwinkel

Geschreven door het bedrijf

Music Matter is one of the UK's fastest growing online specialist stores where you can buy the latest professional music technology, recording and studio equipment, digital drum kits, DJ hardware, PA equipment and lots more besides. As UK authorised main dealers for all our stocked brands we have access to all the latest hardware & software from major music technology companies, supported by some of the best available specialist knowledge in the UK from our dedicated head office and retail store colleagues. With a strong focus solely in the music technology sector, we are sure we have the products and knowledge to support and assist beginner’s right through to high end touring musicians, producers and engineering professionals - We regularly supply some of the largest producers and artists in the UK, Europe and beyond. Why not come and visit us in store for one of the best music technology store experiences in the north of England! We are open Monday to Saturday and offer the rare opportunity of physically trying before you buy on over £150,000 worth of class leading equipment from leading brands like Yamaha, Roland, Alesis, Native Instruments, Adam Audio, Beyerdynamic, Focusrite, Rode, JBL, Mackie, Korg, Genelec, Audio Technica, Arturia, Allen & Heath, RME, Novation, Focal, Tascam, Bose, LD Systems, Denon, Studio Logic, IK Multimedia, MOTU, Rane, Neumann and many, many more. We are always happy to try and accommodate requests, so please contact us if there is a particular item you wish to try in person. If you order online from us we offer a class leading fast dispatch, often next day on instock items with our preferred delivery partner DPD allowing full tracking and peace of mind to know your parcel is the hands of the UK's number one for premium delivery.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(7.020)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

My order was not canceled when I…

My order was not canceled when I requested for it to be canceled a few minutes after placing. Ignored my request and then told me that it's shipped out. What a Scam! I want you to pay postage to return as I don't want this item!

14 maart 2025
Review zonder uitnodiging
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Antwoord van Music Matter

Hi Cindy - I can't find any order in your name do you possibly have an order number that you could contact me with I would love to look into this as this is clearly not the same kind of experience that nearly 7000 customers have had. please email sales@musicmatter.co.uk and I will look into this immediately

Beoordeeld met 5 van de 5 sterren

Great service - items in stock

It was my first visit as they now open on Saturdays and this makes a big difference for me. Service was great and unlike most Eventide sellers they had the H90 in stock. I spent some time looking around the showroom and am already eyeing up my next purchase. Ant and the team were really helpful and enthusiastic about the products and I like how they take the time with everyone to make sure they are getting what they need. Thanks

15 maart 2025
Review zonder uitnodiging
Logo Music Matter

Antwoord van Music Matter

Hi Martin, really appreciate the fantastic feedback that you've offered in relation to Ant and the rest of the team! Our goal is always to ensure a client gets the best possible experience whether they're buying a cable or a £10,000 a set of speakers! You're always welcome to come and visit when you're in the area!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Superb company to deal with!

Superb company to deal with = frie dly staff, lightning-fast delivery and items always in immaculate condition (and packaged well).

14 maart 2025
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Antwoord van Music Matter

Hey MP, thank you for being a superb customer to deal with! This kind of feedback is great to allow other people to see what makes us so different to many of the people in our sector. We genuinely encourage our staff to build relationships with our clients and it looks like this is what you've experienced!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. I placed an order but inadvertently specified collection rather than getting the goods delivered. Within 10 minutes of ordering Music Matters rang me to check that I’d meant to do that, correctly assuming I probably wouldn’t undertake 100 mile + round trip to pick up a small part for a mic stand. The goods were duly dispatched. Many thanks.

17 maart 2025
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Antwoord van Music Matter

Hi Eddie, really kind of you to notice our attention to detail and kindly leave us your positive feedback! At least you know where we are for future and we look forward to welcoming you back.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 1 van de 5 sterren

what a waste of time and money too

Returning an item to them is going to be a nightmare! My order is can be returned so I did follow the return instruction. I wasn't satisdied with it. The first problem is that it took to long to receive the refund. 2nd problem is that when I receive it, it was a partial refund for a fault that they just made up. I would look somewhere else.

12 maart 2025
Review zonder uitnodiging
Logo Music Matter

Antwoord van Music Matter

Hi Charlotte - I can't find any order in your name do you possibly have an order number that you could contact me with I would love to look into this as this is clearly not the same kind of experience that nearly 7000 customers have had. please email sales@musicmatter.co.uk and I will look into this immediately

Beoordeeld met 5 van de 5 sterren

Knowledgable and courteous advice.

I spoke to a salesman before my purchase who was knowledgeable, aimiable and who didn't make me feel like an idiot for only having a basic understanding of the product I wished to buy. He answered all my questions with patience. Once I ordered the product, it arrived on the specified date and worked fine, thanks to the salesman previous advice and help. I'd be happy to buy from them again.

17 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi Andrea, we always tell all our staff that there's no such thing as a stupid question just a stupid assumption - this tends to give the best experience for our clients as everyone has different needs and levels of understanding but also allows us to better identify a product is right for you if you give us all the information! Sounds like it went well and we are always at the end of the phone if you need any advice or input on future purchases.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

SSL 2+ Love it

Ordered SSL 2+ early hours of friday morning when i gave up on my old interface playing up constantly. Received new SSL saturday morning. WOW

17 maart 2025
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Antwoord van Music Matter

Hi John, really glad that your new 2+ is everything you were hoping for and even better that we managed to get it to you in a fantastically quick timeframe! We have course appreciate your business and look forward to helping you in future.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren
Logo Music Matter

Antwoord van Music Matter

Thanks very much Terry we really appreciate your kind feedback. Whether it's online, in person or over the phone, we always try our best to stand out for our service!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Perfect.

Perfect.
From ordering to delivery I was kept informed which is all you want. Prices and availability of stock were good and this influenced my decision to buy in the first place. I will use this company again.

14 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi Richy, it sounds like you were happy from start to finish which is always really pleasing for us guys! Obviously we appreciate your order and look forward to being able to help you out again in future!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

The staff is very friendly and the…

The staff is very friendly and the items are of great quality.

14 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi Kevin - it's lovely seeing that you feel able to comment that our staff are so friendly and the stuff we stock is quality! We would like to thank you for placing an order with us and look forward to helping you again in future.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Fantastic service...wonderful price!!

Fantastic service...wonderful price!!
I am delighted with my Korg C1 Air....such a beautiful digital piano.
I would recommend anyone to shop with Music Matter.

They also had some awesome PA equipment ...all high end quality merchandise.

14 maart 2025
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Antwoord van Music Matter

Hi Hugh, it's great to hear that the Korg C1 was the perfect fit for you! As I'm sure you're aware it was also at the exclusively best price available in the UK, Win, Win! We appreciate your kind feedback and glad you also liked our PA display.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Best prices, free next day delivery.

Best prices on every piece of gear I've bought from them, free next day delivery. What more can you ask for?

14 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi Stuart, great to hear that we repeatedly hit the mark for you my mate! I suppose you could always ask for a brew if you ever fancy coming in the shop!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Super fast delivery

Super fast delivery, great products at competitive prices. Will use again.

10 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi John we really appreciate the feedback in reference to our delivery and we only sell the top names for which we are always an authorised UK partner. It's great to hear that we will see you again in future!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

A great find

A great find - relatively local to me and friendly staff offering unbiased advice.

10 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi Nigel, thanks for your feedback reference our staff offering excellent unbiased advice! It's great to know that when people find us they genuinely feel like they found a proper partner to help with all the music technology requirements.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish

Great experience from start to finish. Easy to use site with loads of delivery options. Paid extra as needed the next day and it landed on a weekend. Really happy with the product. Will definitely be using this site again. Thank you.

10 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi Sam we try and offer the most convenient delivery solutions and at the most competitive prices whether there is a premium to be paid. We would glad we could get it to you in the timeframe that you needed and great to know that you will be back to use again we look forward to seeing you.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Fast and efficient

Fast and efficient

10 maart 2025
Logo Music Matter

Antwoord van Music Matter

Thank you Darren, we do our best to make sure everything is fast, efficient and well priced!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Efficient service

Ordered some headphones on Friday afternoon which arrived the following morning (standard delivery!)
Impressively speedy

Competitive price for this item

10 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi Jules, anything that we can control like the quality of our information the quality of our customer service or the quality of our delivery partner is always done with our customer in mind - it's great to know that we managed to impress you!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic order to delivery…

Absolutely fantastic order to delivery service. I ordered a korg piano at 1pm and it was delivered at 1130 the next day. Notifications were great and I knew exactly when the delivery was on its way & about to reach my door.

Would highly recommend music matter.

6 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi Ananth, We hope you enjoy your Korg B2, we work really hard to ensure all customers get deliveries quickly so appreciate your kind feedback about just how good that service was. You know where we are if you need anything in future!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Good Price and Fast Delivery

Extremely good price, lightening fast delivery and very well packed.

7 maart 2025
Logo Music Matter

Antwoord van Music Matter

Hi John, it's great to know that important things like our excellent prices and the speed of our delivery in conjunction with the quality of the packaging have enabled you to give us your kind five star review! We really appreciate your custom and look forward to being able to serve you in future!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Recieved as advertised

Recieved as advertised, well packaged.
Thankyou.

6 maart 2025
Logo Music Matter

Antwoord van Music Matter

No problem - Great to see you were able to leave us a positive review and your custom is of course appreciated!

Thanks for choosing www.musicmatter.co.uk

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