Music Matter Reviews 

7.020
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Superb advice about art dj pre amp, great communication and rapid delivery. Pre amp is ace and built like a tank and delivers in spades. Very punchy with sub bass speaker. Has a high lumen blue light... Toon meer

Beoordeeld met 5 van de 5 sterren

Best prices UK has to offer. Amazing customer service. I can't praise the team enough for helping me choose the right gear for my needsand making sure I was 100% happy with everything after it a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Music Matter gave excellent advice from the off, whether on what type of computer to pair with the MOTU 828 or on the specs and correct connections (ports, etc). Their after-sales support is also hel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased a digital piano from them after compared the price and the stock availability with several suppliers. Easy to order online and the most impressed was the very fast next-day delivery.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Muziekwinkel
  2. Audiovisueel materiaal leverancier
  3. Dj-benodigdheden winkel
  4. Elektronicawinkel
  5. Hifi-winkel
  6. Muziekinstrumentenwinkel

Geschreven door het bedrijf

Music Matter is one of the UK's fastest growing online specialist stores where you can buy the latest professional music technology, recording and studio equipment, digital drum kits, DJ hardware, PA equipment and lots more besides. As UK authorised main dealers for all our stocked brands we have access to all the latest hardware & software from major music technology companies, supported by some of the best available specialist knowledge in the UK from our dedicated head office and retail store colleagues. With a strong focus solely in the music technology sector, we are sure we have the products and knowledge to support and assist beginner’s right through to high end touring musicians, producers and engineering professionals - We regularly supply some of the largest producers and artists in the UK, Europe and beyond. Why not come and visit us in store for one of the best music technology store experiences in the north of England! We are open Monday to Saturday and offer the rare opportunity of physically trying before you buy on over £150,000 worth of class leading equipment from leading brands like Yamaha, Roland, Alesis, Native Instruments, Adam Audio, Beyerdynamic, Focusrite, Rode, JBL, Mackie, Korg, Genelec, Audio Technica, Arturia, Allen & Heath, RME, Novation, Focal, Tascam, Bose, LD Systems, Denon, Studio Logic, IK Multimedia, MOTU, Rane, Neumann and many, many more. We are always happy to try and accommodate requests, so please contact us if there is a particular item you wish to try in person. If you order online from us we offer a class leading fast dispatch, often next day on instock items with our preferred delivery partner DPD allowing full tracking and peace of mind to know your parcel is the hands of the UK's number one for premium delivery.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(7.020)

10 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Next day delivery

Next day delivery. Absolutely flawless service

30 mei 2025
Logo Music Matter

Antwoord van Music Matter

Hey Matt, we appreciate the kind feedback and glad that we could get your item to you for the next day - always feel free to reach out and give us a shout if you ever want any advice or help selection, we're always happy to help.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Great service from Music Matter

Great service from Music Matter. A bit of a hitch with getting the delivery from DPD was sorted out by Music Matter who responded to my email really quickly (and on a bank holiday weekend). Really happy with the item which was a damaged box reduced price bit of stock but still basically good as new. Highly recommended.

30 mei 2025
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Antwoord van Music Matter

Hey Chris, that's really kind and balanced feedback so thank you for that! Ultimately we use DPD as they are the best available UK courier service but that doesn't mean they are perfect, we will always work with our customers to ensure delivery problems are resolved quickly, also very happy that the item is perfect for you! To be fair a lot of our opened box stuff is incredible value for money!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, I picked the wrong shipping option, they rang me to double-check I wanted delivery instead of collection, otherwise I would have had a long round trip to pick my order up. Item was exactly as described and arrived quickly. Highly recommended.

30 mei 2025
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Antwoord van Music Matter

Hi Vic, as much as we would've loved to have met you I'm glad we were able to just send it and keep things nice and simple for you! You know where we are if you ever need any help or assistance and thank you for your business.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Competitive prices and excellent reviews.

After extensive internet research, I concluded that Music Matter had some of the best reviews of customer service in the UK. They were also a main dealer of the product I bought so I felt confident, should I require after-sales support in the future. Price wise, they were competitive and the ordering/delivery was simple and efficient. The product arrived in rapid time and perfect condition.

26 mei 2025
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Antwoord van Music Matter

Hi John, we work incredibly hard so customers can have the kind of confidence that you seem to in choosing us. It takes quite some time to build up the kind of reputation that we've got and we're really glad it has helped to add you as a customer.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Great service

The parcel arrived perfectly packed and on time.

26 mei 2025
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Antwoord van Music Matter

Hi Una, great to know we got it there on time for you hopefully DPD kept you informed of the delivery and we really appreciate you choosing to order with us.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Best prices UK has to offer

Best prices UK has to offer.
Amazing customer service.
I can't praise the team enough for helping me choose the right gear for my needsand making sure I was 100% happy with everything after it arrived. (on time)
They even talked me through a little technical issue I had regarding some other equipment.
Fantastic company with a professional friendly supportive team.

26 mei 2025
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Antwoord van Music Matter

Hi Dean, I know we initially changed your order and we are super loud that you got to the bottom of the app issue and that is now all resolved. What you have there is a fantastic system! You know where we are for future and we look forward to helping you again my mate.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

excellent

An excellent, speedy, hassle-free transaction.

26 mei 2025
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Antwoord van Music Matter

We're happy to hear that your transaction was speedy and hassle-free. It's always lovely to just get some feedback to know that things went well - we try and have a consistent performance for all our customers!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Everyone so helpful and knowledgeable

Everyone so helpful and knowledgeable

21 mei 2025
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Antwoord van Music Matter

Hi Stuart, we are really glad our team were able to help you with useful input!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Great Service. Great value.

I had previously tried to get my item from another supplier, but they kept changing the date of delivery without informing me or giving a reason. I then seen Music Matter advertised so I checked them out. I ordered the item and recieved it within a couple of days. They were also cheaper than what I was going to pay to the original supplier. Great service and kept me informed all the way. Fantastic company. I will use again.

21 mei 2025
Logo Music Matter

Antwoord van Music Matter

Hi Bill, I'm really glad we didn't just compete on price but also on the experience and the service that you received! Look forward to welcoming you back in future.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren
Logo Music Matter

Antwoord van Music Matter

Appreciate the kind feedback Mat, thank you, We trust the monitors are doing the business for you!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Good place to visit and shop around

The showroom is big enough to demonstrate music instruments. I have bought a pair of active Dynaudio speakers. The manager and sales executives are helpful and provide information of products. Comparison available and let me choose my music to listen.

15 mei 2025
Review zonder uitnodiging
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Antwoord van Music Matter

Hi Edmond, it was lovely to have you visit us in the showroom to decide on your purchase of the dynaudio speakers. We are glad you enjoyed the environment and our staff made you feel welcome. You know where we are if you need anything in future.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

5 stars 🌟 all the way

5 stars 🌟 all the way
I bought a focusrite scarlett 4i4 4th generation and i couldn't be happier it come with 3 year's warranty the guy I spoke to who helped me was very friendly I would definitely do business with this company again intact I'm going to there sales page now I need a few bits to finish my home studio 🌟 🌟 🌟 🌟 🌟

19 mei 2025
Review zonder uitnodiging
Logo Music Matter

Antwoord van Music Matter

Hi Robert, thanks for the really kind feedback. I'm glad we were able to help you out and if you need anything in future, you know where we are just give me a shout and I will look after you.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

perfect service

great price, next day delivery as standard (well thats what i got), dpd courier (the only really reliable customer friendly courier service). item as described, brand new, boxed. 10/10 service from this company, was my first purchase from them.

16 mei 2025
Logo Music Matter

Antwoord van Music Matter

Hey Rory, we love new customers especially when it sounds to go as well as it did! We appreciate your order and thank you for your business.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

I always try to use Music Matter for…

I always try to use Music Matter for gear purchases as they offer great prices and exceptional customer service. It makes me proud to be an advocate and happy to buy from them

16 mei 2025
Logo Music Matter

Antwoord van Music Matter

Hi Thomas, this kind of stuff really confirms that not only to we sell products but we find the right customers to sell them into! Really appreciate your kind support mate.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

The product arrived on time

The product arrived on time, in excellent condition and is proving very useful

16 mei 2025
Logo Music Matter

Antwoord van Music Matter

No problem at all my friend I'm glad it's fitting right in for you! You know where we are if you need anything.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Moog Subharmonicon

I’ve been after the Moog Subharmonicon for quite some time now and when I searched for this exquisite piece Music Matters came up,

I gave them a ring and spoke to Julie and she was immensely helpful in sorting out an issue and we managed to get it sorted out, very polite and if there is anything else I’m after I’m going back there for sure.

Delivery was also fast next day delivery and was very pleased and happy with my experience there.

I would recommend Music Matter.

16 mei 2025
Logo Music Matter

Antwoord van Music Matter

We always say that it's impossible to go wrong with a Moog, and judging by your feedback, it seems like you feel the same too! We would glad Julie was able to help, a lot of customers pointed out how pleasant she is to speak to on the phone! We appreciate your custom.

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Not used Music Matter before but they…

Not used Music Matter before but they were very good. The order was dispatched quickly and they use a great courier (DPD) and that alone is worth the price of admission. Will be shopping with them again :)

16 mei 2025
Logo Music Matter

Antwoord van Music Matter

We are really glad you found us Robert, unlike a lot of our competitors we refuse to compromise on cheaper shipping services or poor quality delivery partners so we're really glad that DPD got it to you quickly, also we are always on the end of the phone to help out and offer advice when required so please feel free to use us for that!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

all good

all good, quick and very well packed. I've purchased from these guys a few times and am happy to recommend

16 mei 2025
Logo Music Matter

Antwoord van Music Matter

Hi Martin, appreciate the feedback and it's always great to know that our returning customers still support what we do!

Thanks for choosing www.musicmatter.co.uk

Beoordeeld met 5 van de 5 sterren

Rode Wireless Pro arrived promptly the…

Rode Wireless Pro arrived promptly the very next day even though I went for standard free delivery. Received regular updates about the dispatch.

16 mei 2025
Logo Music Matter

Antwoord van Music Matter

No problem that's what we do as standard, we always try and treat everything as a priority where possible! We hope you're enjoying your rode system!

Beoordeeld met 5 van de 5 sterren

First class knowledgable friendly…

First class knowledgable friendly service and excellent pricing. 2

16 mei 2025
Logo Music Matter

Antwoord van Music Matter

There's a lot of things you can put a price on but when it comes to knowledge a lot of shops either have it or they don't, we're proud to say that we know we do and we always make sure our clients are getting the best possible advice. We really appreciate your custom Julian.

Thanks for choosing www.musicmatter.co.uk

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