Gabby at MWVC was soooo helpful from the start. Clear communication, always cheerful and remembered our conversations. I wanted a VW T6 for converting to a camper, for a very personal reason. She lis... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I brought a ford transit custom dealing with Erica. She was brilliant all the way through and even when i got put into contact with other people of the company they were just as useful/helpful. The o... Toon meer
Bedrijf heeft geantwoord
Had a great experience with MW Vehicle Contract, done an application online and after that I was contacted by Jack when he explained everything to us. After we agreed on what truck to choose to suit p... Toon meer
Bedrijf heeft geantwoord
Everything ran seamlessly from start to finish. MW Vehicle Contracts comfortably had the most competitive quote by quite a wide margin, we then had excellent communications throughout and two weeks la... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Business, Fleet and Personal. We work with the UKs leading vehicle funders to offer you the best car, van and pick-up leasing deals available.
Contactgegevens
Unit 24 Park Farm Business Park, LE7 9FN, Leicester, Verenigd Koninkrijk
- 0116 259 9548
- info@mwvc.co.uk
- www.mwvc.co.uk
4,6
Uitstekend
436 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van MW Vehicle Contracts
Hi Iain, Thank you for your feedback. We are so glad to hear you have had a great experience with our team. We look forward to working with you again in the future.
Antwoord van MW Vehicle Contracts
Hi Harvey, Thank you for your feedback. We are so glad to hear that our team has managed to source you your dream car for the best deal! Enjoy your new car, we look forward to working with you again in the future.
Antwoord van MW Vehicle Contracts
Hi Mr Bragg, Thank you for your feedback. We are so glad to hear you have had such a good experience with our team. We look forward to working with you in the future.
Great service although I was promised…
Great service although I was promised different wheels, grill and splitter but didnt get them ,
17 augustus 2026
Antwoord van MW Vehicle Contracts
Hi Pete, Thank you for your feedback. We are glad to hear you have received a great service from our team. We are also sorry to hear you haven't received the additional items as promised. If you could please send an email to our customer relations team, we can investigate this further for you. Customerrelations@mwvc.co.uk.
Competitive pricing
Competitive pricing, good communication, and a pleasure to deal with Ross and Tasha from start to finish. Highly recommended!
4 augustus 2026
Antwoord van MW Vehicle Contracts
Hi Simon. Thank you for your feedback, we are glad to hear you have a such a great experience with both Ross and Tasha and we were able to provide you with competitive pricing. We look forward to working with you again in the future.
When the vehicle was delivered it was…
When the vehicle was delivered it was dirty with 175 miles on the clock hardly any fuel
And they had the payment two days before delivery when it was due to be taken 10 days after delivery,
5 augustus 2026
Antwoord van MW Vehicle Contracts
Hi Nicholas,
We’re sorry to hear that your vehicle was delivered in a condition that was not up to the expected standard. This is certainly not how we want our vehicles to be presented at the point of delivery. Had we been made aware of the issue at the time, we would have done our best to offer further support and help resolve this for you.
In regard to the mileage on your vehicle, as the vehicle had been driven prior to delivery, the delivery mileage was 500 miles. Your finance agreement will commence based on the mileage recorded at the point of delivery to you.
We also apologise for any missed communication regarding your payments. Unfortunately, this is outside of our control. However, if you would like us to look into this further on your behalf, please contact our Customer Relations team at customerrelations@mwvc.co.uk.
Thanks
I got the car I needed at a competitive…
I got the car I needed at a competitive cost but had to wait almost 8 months
3 augustus 2026
Antwoord van MW Vehicle Contracts
Hi William, Thank you for your feedback. We’re pleased to hear that you were able to get the car you needed at a competitive price. We sincerely apologise for the long wait of almost eight months and understand how frustrating that must have been. We appreciate your patience and are glad that, in the end, we were able to provide you with the right vehicle at a good value.
Smooth service
Smooth service , kept me up to day with all steps and even the after care with the car
Big thank you to Ross Smith !!
24 juli 2026
Antwoord van MW Vehicle Contracts
Hi Ricky, Thank you for your feedback. We are glad to hear that you have had such a great experience with Ross. We look forward to working with you in the future. Thanks
I enquired about a Ford Transit Custom…
I enquired about a Ford Transit Custom advertised at £251.83 + VAT per month.
After speaking with Henry in the sales team, the monthly price increased to £297, and after completing the finance application it increased again to £457 per month.
I was later told this was because my business is newly established and has only been trading for a few months. I completely understand that finance is subject to status and that newer businesses may not qualify for the headline rate.
My disappointment is that this wasn’t explained from the outset. Had I been told that a newly established business was unlikely to qualify for the advertised rate, it would have saved everyone a lot of time and avoided raising expectations.
I was also told that my application would be submitted to see if a better outcome could be achieved. Unfortunately, after that I heard nothing further. I wasn’t updated or contacted with any outcome and was left to assume the matter had simply been dropped.
Overall, I found the process disappointing. The staff were polite, but I believe there needs to be much greater transparency about who is actually likely to qualify for the headline prices that are advertised, along with better communication throughout the process.
28 juli 2026
Review zonder uitnodiging
Antwoord van MW Vehicle Contracts
Hi Valantino, Thank you for your feedback. We are sorry to hear that your experience didn't meet your expectations.
We completely understand your frustration regarding the changes to the monthly payment throughout the finance process. While our advertised rates are subject to finance approval and individual circumstances, including factors such as how long a business has been trading, we appreciate that this could have been explained more clearly from the outset. Setting the right expectations early is important, and we're sorry that this wasn't your experience.
We're also disappointed to hear that you didn't receive a follow-up after your application was submitted for further review. Keeping our customers informed throughout the process is something we strive for, and we apologise that our communication fell short on this occasion.
We genuinely value your feedback, as it highlights areas where we can improve both our transparency and our communication. Thank you again for bringing this to our attention, and we wish you and your business every success moving forward.
Great company to deal with
Great company to deal with, David and Natasha were excellent every step of the way. Great communication, the whole process was seamless down to delivery.
Well done guys, I would definitely recommend you.
15 juli 2026
Antwoord van MW Vehicle Contracts
Hi Mr Cheater, Thank you for your feedback. Were so glad to hear that you have had a seamless process with your new car. Our team are always striving to make each step as simple and efficient as possible. We look forward to working with you again in the future.
From the start MW talked everything…
From the start MW talked everything through to a very high standard and we couldn’t be more pleased the way it all went .
7 juli 2026
Antwoord van MW Vehicle Contracts
Hi Roger, Thank you so much for your feedback, our team always try their up most best to go above and beyond to support our customer and we are glad to hear you have experienced this. We look forward to working with you again in the future.
Good customer service
Good customer service. Keeping me up to date with everything.
Thank you Gabby and Archie
6 juli 2026
Antwoord van MW Vehicle Contracts
Hi, thank you for your feedback. We are so happy to hear you had a great experience with our team. We look forward to working with you again in the future.
my agents were wonderful
my agents were wonderful. Great communication and responsiveness.
8 juli 2026
Antwoord van MW Vehicle Contracts
Hi Susan, Thank you for your feedback. We are glad to hear that you have received such a great experience with our team. We look forward to working with you in the future.
Antwoord van MW Vehicle Contracts
Hi Trevor, Thank you for your feedback. We are glad to hear you have had a great experience with us. We look forward to working with you again.
Excellent service as always
25 juni 2026
Antwoord van MW Vehicle Contracts
Hi Andy, Thank you for your feedback. We are happy to hear you have had such a great experience with us and we look forward to working with you in the future. Thanks
Antwoord van MW Vehicle Contracts
Hi Claire, Thank you for your feedback. We are so glad to hear you have had such a great experience with us and look forward to working with you again in the future.
Very good service and communication all…
Very good service and communication all the way through the process. Would highly recommend.
19 mei 2026
Antwoord van MW Vehicle Contracts
Hi Jonathan, Thank you so much for your feedback. We are glad to hear your experience with us has been great and that our team communicated with you through out the process. We look forward to working with you again in the future.
Antwoord van MW Vehicle Contracts
Hi Russell, Thank you for your feedback. We are glad to hear you have received excellent service from our team. We look forward to working with you in the future.
Great service from sourcing the vehicle…
Great service from sourcing the vehicle we required to updates on delivery to actual handover. Communication from start to finish was excellent from both Joe and Archie.
Overall, a really positive experience.
23 april 2026
Antwoord van MW Vehicle Contracts
Hi Nick, thank you for your feedback, We are glad to hear your experience ordering and receiving your new vehicle was excellent. Our team take pride in ensuring a smooth process is received throughout.
Antwoord van MW Vehicle Contracts
Hi Ewan, Thank you for your feedback. We are glad to hear you had such a good experience with us and didn't feel pressured at any point. We aim to make the process as smooth and stress free as we possibly can. Thank you!
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