My Gift Registry Reviews 

Really easy to use!!!
Would be great if you could link to Apple Pay though

I'm not sure what I paid $65 for. I could have simply uploaded a Google spreadsheet to my group chat for my son's birthday and had people tick off when they'd purchased something from my wishlist. The release date for our gifts states 12 February (today is 11 March). I've contacted customer service only to be told that they aren't responsible for the delivery of gifts... that my guests are. It seems odd that not one of the gifts has been received and when I phoned the charity they had no record of payment being made and are currently escalating this. Not only this, but several guests who purchased via the registry or contributed money checked in with me to ask if it was a safe and secure site. So, as it seems, my $65 was for a landing page - poor user experience for my guests, no gifts received and now I need to contact each of the guests to awkwardly ask them for their receipt and then chase up the individual websites for the items we listed.

Edit (response to your reply): I've searched my inbox and have a support ticket asking more about how the service works (prior to purchase), a receipt for purchase on 30/01/23 and notifications that someone has contributed at various points. There were no emailed instructions. I have screenshot the list of communication received from My Gift Registry, but I cannot attach it via an edited review. However, a public response to a review on this platform has taken priority over my support ticket submitted. It was not clear when watching your initial marketing video, which as someone who works in marketing - it's a great video, but it wasn't clear that you only give gift cards. And while I appreciate the laws surrounding money laundering, I would not have used your service if it was clear that I get gift cards and then need to purchase the products myself... and now I also need to ask each guest whether they purchased outside the platform or not so that I can follow up on their gift that they may or may not have purchased directly through the platform.

Easy to use and follow

Easy to use. No problem

Straightforward process.
Easy to complete

As before, not sure if I got it right.

Easy to bless the couple as I am unable to make it for the wedding.

Super easy to pick an item and do payment.

Easy & quick to use.
I would like to have been able to select 2 items to purchase together but couldn’t see any way to do that so had to do it separately which is a bit clunky and feels a bit messy, especially for a wedding gift.

One of my guests had an issue when trying to make a contribution, an error message appeared. I contacted customer service via their email address and received a response within minutes. They also refunded the test contribution myself and my Mum had made which was greatly appreciated.

I have decided to not go ahead with using the registry for my own reasons, but I cannot fault the customer service responses.

Beware: it's potentially a fraud website. They took our money for premium service. None of the guests were able to pay as the payments errors out. The phone number provided rings to someone who does not have any knowledge of this website. The email address becomes non responsive after a couple of back and forths.

They are potentially storing credit card information for fraud.

Easy to use. Would love Apple Pay to be available though.

Was easy enough to do, didn't expect the extra charge

It was seamless. Just the credit card charge is unexpected.