MyLondonHome Reviews 

858
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

MyLondonHome were awesome at finding different types of places to look at to compare and then ultimately finding the right place for the right budget. During the purchase they made the process take le... Toon meer

Beoordeeld met 5 van de 5 sterren

Really great experience from start to finish, resulting in rapid and smooth sale. Their 3D tech made it really easy during lockdown to get initial viewings, their marketing strategy was highly effect... Toon meer

Beoordeeld met 5 van de 5 sterren

My London Home continues to provide an excellent service. And Millicent Jobson is no exception. Once again, MLH has assigned us a brilliant property manager. She is everything you want a property mana... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible agency. Gave us the wrong dates for the letting and only told us after wasting hours of our time filling in forms. Have ridiculously high admin charges and it all looks set up like a s... Toon meer

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

Central London Estate & Letting Experts Founded in 2002, MyLondonHome is an independent estate and letting agency specialising in Central London property. Led by Steven Herd and Andrew Griffith, we help landlords, tenants, buyers and sellers navigate the Central London property market with clear, practical advice. Our team provides residential sales, lettings and property management services, combining local expertise with a personal approach. Whether you're buying, selling, letting or renting, we're committed to delivering honest guidance and excellent service every step of the way.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

858 reviews

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4,3

Alle reviews

(858)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

MyLondonHome were awesome

MyLondonHome were awesome at finding different types of places to look at to compare and then ultimately finding the right place for the right budget. During the purchase they made the process take less time by keeping everyone updated at various stages. I would highly recommend them if you are looking to buy or sell

3 augustus 2026
Beoordeeld met 5 van de 5 sterren

A successful first time home purchase!

Dominic was fantastic! It took 5 months for our purchase to complete and he was helpful, accessible and communicative throughout the entire process. He really helped us push thing an over the finish line when we got to the end of the process, helping us avoid having to move into temporary accommodation between properties. We would certainly recommend him to anyone!

8 augustus 2024
Beoordeeld met 5 van de 5 sterren

In very safe hands

Dominic Kilgallon was reliable, quick to respond and kept me updated and informed throughout the sale of my Royal Wharf apartment. We had a couple of false starts with prospective buyers, but Dominic remained committed and secured a buyer within the time frame I needed. He went above and beyond assisting with arranging a tradesperson for minor repairs prior to sale (as I am an overseas investor) and I felt in safe hands throughout the process. Definitely recommend.

7 augustus 2024
Beoordeeld met 1 van de 5 sterren

Avoid!!

Cheap agency that will try to get any penny over your deposit. Make sure you attend check in and check out cause they will ask you to leave😅

28 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Paul at My London Home

Paul at my London Home has been really great at assisting with the purchase from start to finish. Very helpful and always providing updates.

31 oktober 2022
Beoordeeld met 5 van de 5 sterren

MyLondonHome have just sold my central…

MyLondonHome have just sold my central london flat.
It was a long haul, but we made it and in my view they are a truly great central london estate agency. This is why:
o They work INCREDIBLY hard. They don't just show properties they also vet clients, keep track of all viewings and when necessary, re-call them when things change.
o They helped me prepare the flat. And discussed marketing strategies.
o They highlighted my property when it needed it (at their expense)
o They just never gave up even though we had some offers fall through.
They were friendly, helpful, efficient and hard working - who could ask for more?
Thank you MyLondonHome.

21 oktober 2022
Beoordeeld met 5 van de 5 sterren

Successful property sale

I needed to sell my flat and I was recommended MLH by another (rental only) property agent. MLH we’re able to secure an offer above asking price which was a great first step and through the entire process have been very helpful and communicated really well with all parties and we were able to reach a successful outcome. Thanks Steven, Wendy and Dominic!

16 augustus 2022
Beoordeeld met 5 van de 5 sterren

Very professional service from both…

Very professional service from both Luke and Wendy. Wendy was crucial in getting the sale done and she did a tremendous job dealing with both mine and vendor's solicitors. Many thanks to her.

25 juli 2022
Logo MyLondonHome

Antwoord van MyLondonHome

Dear Jovan,

Thank you for taking the time to write such a lovely review.

It has been a pleasure helping you with your purchase and we wish you the best of luck in your new home!

Beoordeeld met 4 van de 5 sterren

Excellent Experience

Excellent service from the start to the end. First, it was Rob then Chris dealing with the sell of my flat. I find the team very helpful and professional. They always provide feedback after each viewing unlike other Estate Agencies I had used in the past where one had to chase for this information. I will
recommend MyLondonHome and absolutely use them again. Many thanks to Chris Ashman-Adams and Wendy Gould.

19 juli 2022
Beoordeeld met 5 van de 5 sterren

Good support from the Lower Marsh team…

Good support from the Lower Marsh team in selling my apartment. From the time of enquiry to completion they were very helpful. Communication was good and they were always available. They kept me in touch with viewings and progress, were able to suggest solicitors/conveyancing people to use and were able to remind me about he process. They were able to secure another few thousand for me on the asking price :) great support and advice. Thank you

18 juli 2022
Review zonder uitnodiging
Logo MyLondonHome

Antwoord van MyLondonHome

Hi Geraldine. Thank you very much for such a lovely review about our team at Lower Marsh. They really do go the extra yard to ensure a smooth transaction from start to finish. We are sure the new owner will have as much enjoyment of the apartment as you have had over the years.

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, friendly and sympathetic team! In particular Chris and Wendy have been very helpful throughout the process of buying a house. A gem amongst other estate agencies in London.

5 juli 2022
Logo MyLondonHome

Antwoord van MyLondonHome

Thank you very much for taking the time to leave such a positive review! It was great working with you and we wish you all the best in your new home.

Beoordeeld met 5 van de 5 sterren

We were extremely impressed by our…

We were extremely impressed by our experience of My London Home. The staff are on the ball and responsive and do seem to go one step further. They also communicate outside office hours when the need arises. We felt totally supported by them throughout the sale of our apartment.

20 juni 2022
Beoordeeld met 1 van de 5 sterren

STAY AWAY - read this before engaging with MyLondonHome

I wouldn’t trust most of the reviews giving this company high ratings. They are likely paid for. They are amateur at best and will likely use cheap sales tactics to con you out of your money. My advice as a seasoned property investor - your time and money are valuable, don’t let MyLondonHome waste them.

In particular, an individual named Andrew Griffith whose profile on the website says he’s an MD and talks about integrity and honesty - this man is actually quite the opposite. When he wants your money, he will chase you down and go to any lengths to manipulate and convince you to proceed with a purchase with them, stating authenticity, even when they likely do not have an agreed property to sell. Very misleading and if that is the quality of leadership, you can understand what the standards of the firm might be. And of course, once they’ve convinced you to make initial payments, and the deal falls through (because it likely didn’t exist in the first place), Andrew disappears and is practically impossible to get a hold of, without acknowledgement of voice mail either. Not even an apology (most agencies would call you back with an explanation but not Andrew). They are very polite and convincing when they talk to you - making it feel like you couldn’t have made a better choice. They will call you multiple times a day, send you a lot of email, but once they’ve got your attention and engagement, and it comes to delivery, mediocre would be an overstatement. This is a tactic typically used to drive up leads making the company look successful.

As a global property portfolio owner, if this is the standard of service, I would shudder to think what a first time buyer might experience with them . As an experienced professional in personal real estate, my advice would be to look elsewhere. Look for a firm that cares about customers and doesn’t make them chase agents down everyday. I’ve worked with agencies around the world and this has been by far the poorest experience. There are many boutique and professional agencies in the UK and MyLondonHome is the one you probably want to stay as far away from as possible. And if it gets to a point where Andrew is engaged, turn around and run.

My advice - stay away unless you want to end up on the losing side. You will lose time and money and likely won’t be getting a great deal working with them. If you do end up proceeding with them, let me know once you’ve been thoroughly disappointed by their misleading tactics.

9 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chris was quite simply the epitome of…

Chris was quite simply the epitome of what an estate agent should aspire to be during our experience as first time buyers. He was extremely informative about the property on our first few viewings of the property and then guided us through the process in a supportive, diligent and professional manner right up until we received the keys. He was always on hand to either talk on the phone or text throughout all the potentially overwhelming moments, and his wisdom and reassurance made a significant impact on our experience and general happiness throughout the past few months.

We had been in contact with a number of other agents during our house hunt and to be honest Chris has really left them in the dust when it comes to every facet of their job. He is utterly professional without being overbearing or typically estate-agenty, which has been a breath of fresh air.

I couldn't recommend him highly enough and think he's not only the best estate agent I've ever come across but surely one of the best in the country with the way that he's conducted himself with our flat purchase. A rare gem indeed. If we ever delve back into the market he will be the first person I'll be calling. Our utmost gratitude again!

8 februari 2022
Logo MyLondonHome

Antwoord van MyLondonHome

Thanks for the great review Theo! We really appreciate you taking the time to share your experience with us — we agree, Chris is fantasic. And congratulations on your new home!

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