Mymonsterdeals Reviews 3

The product is cheap garbage. I bought the boxing reflex tennis ball thing. It’s not worth two dollars, never mind $20. In one day the elastic bands were shot, both the head band and the string. Don’t buy from them.

BUYER BEWARE of My Monster Deals!

I placed an order with My Monster Deals. After ordering a product from their site, I was presented with many confusing add-ons, the exact nature of which was uncertain. After clicking on one, wanting to investigate the offer, the add-on was automatically added to my order and I was charged, I was not given a chance to review my order and it automatically went through. I could not find anywhere to edit my order on the site. I immediately emailed customer service before they opened for the day asking that this order be cancelled. With no response that day, I sent another email to customer service the next morning before they opened. At the end of the next business day and immediately after the order was marked as shipped, I was sent a response saying that the order had shipped and I would have to go through the return process for a refund. I requested that the company provide a return shipping label as this order should never have shipped. They instead informed me that I would be monetarily responsible for the shipping charge back to them and that shipping to me would be deducted from my refund. If I had received a timely response and the order had been cancelled in the 2 days it took to ship, this would not be an issue. Over the course of this issue, customer service was slow to respond, unhelpful, and negatively repetitive with their responses. 

In addition to customer service, I reached out to another email provided in a promotion sent out by the company. I never received any response from this inquiry. 

After further examination of the company, My Monster Deals has 9 complaints and has 100% negative reviews (6 negative, no neutral, no positive) through the Better Business Bureau. The company has terrible customer service and tricks you into spending more money than you intended. They then make the return process difficult and drawn out to turn people off from taking the effort to return the items. 

I would strongly recommend against shopping with this company. It is a SCAM.

I bought the magnetic lashes! Piece of trash - save your money and dont buy them. Also there is no phone number to contact the company. They would not let me return the item and ignored all my email requests.

DONT BUY FROM THIS COMPANY