I like the products variety and quality, as well as the ease of navigation across the website. I didn't like the high price for delivery, as well as I wasn't happy while not able to proceed with a "... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take adv... Toon meer
Bedrijf heeft geantwoord
Няма възможност за наложен платеж. Конкуренцията е с едни гърди напред ;) Автоматичните станции за приемане и предаване на пратки позволяват и такава опция. Това е мнението ми относно поръчката. След... Toon meer
Bedrijf heeft geantwoord
Fair pricing. Excellent products. Fast delivery. One issue but it's not a big deal. I added a meal replacement and it showed up in my basket. it pushed my order into free delivery. but somehow it didn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Verenigd Koninkrijk
- www.myprotein.bg
4,0
Goed
225 reviews
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I am fan of your clothes and your way…
I am fan of your clothes and your way of providing regular discount with promocodes. I dont like user experience with the website, especially with last steps of making order.
27 april 2026
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Super fast postage
Super fast postage, always a good offer on and the products are great.
8 april 2026
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Thats great!!!
26 april 2026
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Always changing packages, discounts, flavors, sizes, etc.
Good products. Very confusing website. Always changing packages, discounts, flavors, sizes, etc.
25 april 2026
Antwoord van Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Leah
Great value
Great prices for great quality products. The delivery was always smooth and faster than the provided estimate. Highly recommended!
28 maart 2026
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
products received with in 5 days
products received with in 5 days. happy with the service and will use again
23 april 2026
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Delivery fee
I do not understand how could Box Now delivery cost 5 eur when it costs normally 1 or 2 eur at other companies and it is the cheapest possible way to ship something. It feels like a big disadvantage that made me cut off my order at the beginning or not trust they provide the correct fees for deliveries.
14 april 2026
Antwoord van Myprotein
Hello
Thank you for leaving your review.
We love receiving feedback from our customers, and this will always be used to improve our services.
If we can assist you with anything, please don't hesitate to let us know!
Take care, and have a great day.
Kind Regards,
Kayleigh
Pre-workout shot is great
Pre-workout shot is great, literally dont go to the gym without it. MP has great bargains on some turnover stuff and I like to shop regularly and restock the stuff I like. 4 out of 5, because sometimes I get stuff I dont like at all.
18 februari 2026
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Fair pricing
Fair pricing. Excellent products. Fast delivery. One issue but it's not a big deal. I added a meal replacement and it showed up in my basket. it pushed my order into free delivery. but somehow it didn't show up in my bill or my confirmation email, yet it still gave me the free delivery even if I was under the total, so nothing negative just a website issue. The company is still amazing and for what they stand for.
14 april 2026
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello
Hello, I would like to say that it is inconvenient that I cannot choose delivery to an office or parcel locker directly on your website. I am not always at home, so this makes receiving my order more difficult. Please consider adding this option to make ordering easier.
12 april 2026
Antwoord van Myprotein
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
The products are high quality.
The products are high quality.
I like mostly when there are discounts.
Pictures correspond to the real product, fabrics are perfect. Great products
10 april 2026
Antwoord van Myprotein
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Antwoord van Myprotein
Hello,
I am sorry to hear of the frustration caused regarding this matter.
I am happy to resolve this issue for you. Please provide your order number or contact us via your account and we will be able to resolve this immediately.
Kind Regards,
Myprotein
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Couldn’t pay with my trading 212 card and return process is not good
Couldn’t pay with my trading 212 card where I have cashback.
Edit: MyProtein have a great customer service and have already contacted me to resolve the issue
Edit 2 (18.04.2026): Return process is awful for me. Return form does not work for my order number and email. I write to them for support and they send me the return form link again. Then after another email, they send me another return form from which I can see there is no DHL office in my town so I should travel to another town in a work day only to return the parcel and this will cost me an off day and about 7 euro which I consider too much for an order above 100 euro. OR there is the other option to arrange return myself which I suppose is even more expensive...
7 april 2026
Antwoord van Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
The discount for first order didn’t…
The discount for first order didn’t apply which was disappointing. I was lucky to have a discount code by an influencer.
2 april 2026
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Antwoord van Myprotein
Здравейте,
Благодарим Ви, че отделихте време да оставите отзив. Ценим и оценяваме Вашите коментари.
Винаги се стремим да подобряваме и подобряваме Вашето пазаруване и не бихме могли да го направим без Вашата ценна обратна връзка.
Моля, не се колебайте да се свържете с нас, ако имате допълнителни въпроси или запитвания, тъй като ще се радваме да Ви помогнем.
С уважение,
Кейли
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
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