Myprotein Reviews 

226
TrustScore 4 uit 5

4,0

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Beoordeeld met 3 van de 5 sterren

Няма възможност за наложен платеж. Конкуренцията е с едни гърди напред ;) Автоматичните станции за приемане и предаване на пратки позволяват и такава опция. Това е мнението ми относно поръчката. След... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take adv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Поръчах си спортно облекло с доставка до адрес. Вместо това пратката ми беше доставено до офис на еконт в съвсем различен квартал. Писах на контактния център в сайта и в продължение на няколко дни ня... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fair pricing. Excellent products. Fast delivery. One issue but it's not a big deal. I added a meal replacement and it showed up in my basket. it pushed my order into free delivery. but somehow it didn... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Verenigd Koninkrijk

  • www.myprotein.bg

4,0

Goed

TrustScore 4 uit 5

226 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(226)

160 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Best Value for Supplements!

As someone who uses supplements daily, finding top quality without breaking the bank is crucial. That's why this site is my go-to. I consistently score amazing deals on my essentials, thanks to their frequent promotions.

22 mei 2025
Review zonder uitnodiging
Logo Myprotein

Antwoord van Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service, overpriced low quality clothing and proteins with expensive delivery...
I even don't want to mention the lack of return policy.

Don't waste your time with this provider. Buy from local shops..

10 maart 2025
Review zonder uitnodiging
Logo Myprotein

Antwoord van Myprotein

Hi,

Thank you for taking the time to leave your review.

At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?

We look forward to getting this resolved.

Kind Regards,

Sam

Beoordeeld met 1 van de 5 sterren

Не си взимайте

Не си взимайте, химия! Пих смеска 1 месец. После повръщах, беше ми разстроен корема и трябваше да ме приспиват. Моля ви за вашето здраве послушайте ме, това не е фалшиво ревю, това е апел към всичко хора ценящи здравето си!

17 juli 2024
Review zonder uitnodiging
Logo Myprotein

Antwoord van Myprotein

Здравейте Nikola.
Съжалявам за разочарованието, причинено от този проблем.
Ще се радвам да разреша този проблем за вас. Моля, посочете номера на поръчката си или се свържете с мен чрез профила си и ще можем да разрешим проблема незабавно.
С уважение, Zuzana, Myprotein.

Beoordeeld met 1 van de 5 sterren

Terrible customer service and return policy…

Terrible customer service and website communication. I've made an order for 4 clothing items. 3 out of them were not a good too big or too small (despite using their measurement charts). I asked their customer support if I can exchange the items for the correct size. They advised me that I will have to return the items and then order them in the correct size. I requested the return form and ordered the correct size items in the meantime.

I got my return form and attached it to my package. I did exactly as they told me and went to the courier to send it back. However, at the post office they tell me I need to pay over 150BGN (75euros) to send it back?? That's more than the amount I paid for the items themselves. Obviously, I didn't send it back.

I contacted MyProtein's customer support again to ask what should I do as I'm not paying this amount to return the items. They come back with an answer saying that they cannot cover the costs of the return as it's my mistake ordering a wrong size. Okay, I agree with this policy... but you don't mention on a single place on your website that customers will have to return their items to Poland and pay 150BGN to do so?!? This makes your return policy completely useless. If I knew this I would have never ordered (especially a second time). Now I'm left with clothes that I cannot use.. I was made to order again as I was told I can return the items.. I had to go to an office to print their labels... I had to go to the post office just to see I have to pay 150BGN... I've lost time, money and effort to deal with this stuff and I'm pissed. Definitely not using MyProtein ever again!!!

Order number: 445383378

18 november 2022
Review zonder uitnodiging
Logo Myprotein

Antwoord van Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,
Sam

Beoordeeld met 1 van de 5 sterren

MyProtein site in Bulgaria

MyProtein site in Bulgaria - Just for the TEST I added 4 products in my basket, with 30% discount at this time ( a week before black Friday deals) it costed 115 LEVA, once the black Friday deals came in, with 45% discount the same number of items in the SAME BASKET costed 185 LEVA, myprotein just tries to scam us with their black Friday deals :)

19 november 2022
Review zonder uitnodiging
Logo Myprotein

Antwoord van Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Beoordeeld met 5 van de 5 sterren

Great service

Great service and response times. Good prices and discounts. Great product variety and options.

31 maart 2021
Logo Myprotein

Antwoord van Myprotein

Hi George,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Beoordeeld met 3 van de 5 sterren

I love the product and its quality

I love the product and its quality, however, between myprotein and the delivery company my full address was lost as well as my phone number. It was a nightmare to actually get the item delivered to me.

31 maart 2021
Logo Myprotein

Antwoord van Myprotein

Hi Antonia,

Thank you for your review!

I am very sorry to hear about the difficulties you have experienced with the delivery of your order. If this happens again, please contact us via your account, so that we can look into the problem and resolve it for you as quickly as possible so that the order is delivered promptly.

Thank you,
Feedback Team

Beoordeeld met 5 van de 5 sterren

The apparel has great colours and is…

The apparel has great colours and is very comfortable. It dries quickly. Excellent quality :)

30 maart 2021
Logo Myprotein

Antwoord van Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Beoordeeld met 5 van de 5 sterren

Soy Protein

I ordered soy protein, it came quite fast. I am happy with the delivery, but more importantly i love how the strawberry protein tastes, I would definitely try to chocolate one next time

28 maart 2021
Logo Myprotein

Antwoord van Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Beoordeeld met 1 van de 5 sterren

Size discrepancy

The sizes do not respond to the measurement table in your website.

First of all, I have ordered XS legging and a sports bra -
the waist ribbing of the legging was 56/57 cm, but in your website it is mentioned that the XS responds to a waist with 66-69 cm measurements.

However, I've made a second ordered, just because the legging seemed really comfortable. So I've ordered the same legging in S size and it fits me well. I really love it.
Moreover, with me second order, I purchased and a second XS sports bra. In contrast of the first one, unfortunately, the new one doesn't fit me, due to another size discrepancy.
The bust ribbing was far more tight as this one on my first sport bra from MyProtein. Keep in mind that they are in the same size.

25 maart 2021
Logo Myprotein

Antwoord van Myprotein

Hello,

Thank you for leaving your review. I am very sorry to hear that you have had an issue with your recent order.

If you need any help please contact us via your account and we would be able to help.

Kind Regards,
Feedback Team.

Beoordeeld met 5 van de 5 sterren

I love mp clothes

I love mp clothes. They are soft and comfortable.

25 maart 2021
Logo Myprotein

Antwoord van Myprotein

Thank you for sharing your experience and it is always a pleasure to receive this feedback from our customers.

We thank you for your time and wish you a good day.

Kind regards,
Tracie

Beoordeeld met 3 van de 5 sterren
Logo Myprotein

Antwoord van Myprotein

Hello,

Thank you for the review.

I am sorry to hear of this matter and I do want to get this looked into.

Please contact us via your account or Live Chat.

Kind regards,
Feedback team

Beoordeeld met 5 van de 5 sterren

Good prices for the excellent quality

Good prices for the excellent quality. Fast delivery. Great experience overall.

18 maart 2021
Logo Myprotein

Antwoord van Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Beoordeeld met 5 van de 5 sterren

The prodcuts are excellent

The prodcuts are excellent, delivery time was as mentioned. The taste of the protein pancake mix (chocolate) is amazing. Defenitely able to substitute the sweets.

16 maart 2021
Logo Myprotein

Antwoord van Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Beoordeeld met 5 van de 5 sterren
Logo Myprotein

Antwoord van Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Beoordeeld met 5 van de 5 sterren

Protein Bars

I am very impressed my the protein bars!
Delicious!

10 maart 2021
Logo Myprotein

Antwoord van Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

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