I made a mistake when ordering online, rang the company directly and the were super helpful and quick to correct it. Great products and fast delivery.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent prompt delivery . I particularly like that you use An Post delivery service as I don't have to hang around for other delivery services . If I'm not home I can always collect from An Post... Toon meer
This company sells skin products which are good not only for people, but also for the environment. They are always friendly and helpful when contacted. I was also glad that my order was delivered by a... Toon meer
Once again a great experience; prompt feedback on order status and double checking of details for delivery. Love supporting this Irish business. There have a wide range of lovely products. Staf... Toon meer
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- Cosmetische producten leverancier
- Schoonheidswinkel
- Haarproductenwinkel
- Biologische drogisterij
- Vitamine- en supplementenwinkel
Informatie afkomstig van verschillende externe bronnen
Naturalskincare.ie is the online store of Ireland’s very own natural beauty emporium Alchemist Earth - selected as The Best Cosmetic Store in Ireland by The Irish Times and previously as a National Store of the Year Finalist by Retail Excellence Ireland
Contactgegevens
10 Sarsfield Street, V94 A3KF, Limerick, Ierland
- 061404218
- info@naturalskincare.ie
- www.naturalskincare.ie
4,7
Uitstekend
319 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
only because you used so much waist…
only because you used so much waist paper and big box, you need rethink packaging of products
25 augustus 2021
Always very efficient and with great…
Always very efficient and with great communication . If ever something not in stock, I get a phone call about it and alternatives offered . Always so helpful and kind . Wonderful team . Thank you
20 augustus 2021
There had been a delay with the box but…
There had been a delay with the box but before I had a chance to follow up, they rang me and quickly sent out the box. As usual it was full of a wide range of quality products.
13 juli 2021
As always quick and excellent service!
4 juli 2021
Great service I get the beauty box…
Great service I get the beauty box every month and I love it well worth the money too great products
15 mei 2021
Customer service has been phenomenal!
14 mei 2021
Lovely to deal with very helpful
Lovely to deal with very helpful, order arrived pretty quickly and a few free samples to enjoy too 😊👍👍
12 mei 2021
Super fast delivery and lovely samples…
Super fast delivery and lovely samples thrown in.
29 april 2021
Antwoord van Natural Skincare Emporium
Thank you for the positive feedback. We appreciate it. Le grá x
I ordered the 3 month subscription box
I ordered the 3 month subscription box. I got a really good selection of products and was a good way to try stuff. I was surprised by the quality of stuff and all from brands I would rate. I would love to see maybe some makeup included just to add something different.
28 april 2021
Antwoord van Natural Skincare Emporium
Thank you for the lovely feed back. We will certainly try to include cosmetics in a future box. We have previously included lipsticks, lip gloss and mascara in previous boxes. 💄 🤗 We will do so again x
Disappointed
After I was happy with my first purchase (and left a 5-star review), I was confident to place a new order. All the items I ordered were shown as 'In stock. However, after one week, I only received less than half of what I ordered, and I haven't even received an approximate date for the remainder. My request for an update wasn't answered, even though I asked them to refund the money if they cannot tell me when the remainder of my order will be delivered.
These days, with so many companies offering online shopping, the thing of vital importance is fast shipping. That's what caused me to order again from them, and the lack of same will cause now that I won't be ordering again from this store. Not only the delay is what upsets me, but the lack of understanding of a customer's frustration, and the fact that they don't feel it's important to tell a customer at least an approximate time for delivery of more than half of what I ordered. And it's been a week since I placed my order.
28 april 2021
Highly recommended
I got a phone call from a lovely lady confirming my postal details, and she was so pleasant and professional! I received my order the next day. Great customer service and prompt delivery, I would definitely recommend Natural Skincare Emporium!
20 april 2021
Antwoord van Natural Skincare Emporium
Thank you so much for your kind words, we love to look after our customers. You made our day. Xx
Terrific customer service and very fast…
Terrific customer service and very fast delivery.
18 april 2021
Ordered one week ago and still nothing…
Ordered one week ago and still nothing has been delivered. Ordered other products from US same day and they arrived already. Very slow service. Would not recommend.
17 april 2021
Antwoord van Natural Skincare Emporium
I am sorry you were unhappy with our service, however, after investigation it turns out your order was in fact delivered on the day you posted this review. You were sent a tracking no (on the day of dispatch) which showed your parcel had been delivered. We had no idea you had not received your parcel until we saw this review (you did not contact us directly). The courier had delivered your parcel to your property, but unfortunately it was left in a location where you could not find it. The situation was completely out of our control. However, we raised this issue with the courier concerned and a reply from them was forwarded to you. We work hard to offer a speedy and reliable service and to uphold our values and good reputation (as other ratings will testify). We are truly very sorry to have disappointed you on this occasion.
The ladies were very helpful 👏 They didn't have my product but kept me informed and sent it immediately when they had it.
The ladies were very helpful 👏
16 april 2021
Antwoord van Natural Skincare Emporium
Thank you for your kind words and appreciation. We try to look after each customer with care. We are really happy you felt it. It means a lot to our morale x
Awesome products and very timely…
Awesome products and very timely delivery. Couldn’t ask for better service. 👏🏻
14 april 2021
Antwoord van Natural Skincare Emporium
Thank you for appreciating our efforts. It makes our job a nicer one knowing that we are doing a good job. Xx
Good shopping experience.
Efficient service and very good communication by email when needed. I'll be using this service again and definitely recommend it.
13 april 2021
Antwoord van Natural Skincare Emporium
Thank you for your kind words. It is much appreciated during these stressful times. X
Fantastic quick service
Fantastic quick service. Would definetly recommend them to family and friends
11 april 2021
Antwoord van Natural Skincare Emporium
Thank you so much for your appreciation. We work hard to be prompt - not always easy in these uncertain times. Your happiness makes us happy too.x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.