Fastest service, i see alot of negative reviews even tho i ordered About 3 times and i got the trade request before i even choose what server to be in! But also everyone might have a different exper... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I like Neonpets better then starpets; you just login and a trade request is sent to you and there is no waiting and competing with other people to send a trade to request your items.They get back to y... Toon meer
Bedrijf heeft geantwoord
It's took 12 hours for me to get my order, i had to try evry 10 mins and nothing. Add a question if they want to change order number becouse of network.
Bedrijf heeft geantwoord
The website is very good but the downside is there is not a lot of the pets I need or want like the frog spawn and a lot of this go out of stock fast.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Neonpets
Geschreven door het bedrijf
NeonPets is the best Adopt Me pet store, offering the fastest, cheapest, and largest selection of items.
Enjoy automated delivery that ensures your purchases arrive within minutes, and take advantage of our 24/7 live chat support for any assistance you need.
Discover a wide variety of pets including Ride, Fly, Neon, Mega Neon, and more variants available through multiple payment methods, and elevate your gameplay with ease!
Delivery Guarantee
48-Hour Delivery Gurantee
At NeonPets, we guarantee delivery: you’ll either receive your order, or get your money back!
Our bots and live chat support are available 24/7 to assist you. If you change your mind and decide not to claim your order, you can request a refund.
Additionally, all orders not delivered within 48 hours of purchase will be fully refunded. Partially fulfilled orders will also have unclaimed orders refunded.
Contactgegevens
Verenigd Koninkrijk
- support@neonpets.com
- www.neonpets.com
3,9
Goed
47 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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It iss Good 👍
26 augustus 2026
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Antwoord van Neonpets
Hi,
We are very sorry to hear about this. We take payment security extremely seriously and have extensive safeguards in place, including 3D Secure and additional fraud-prevention checks. While we do everything we can to protect against unauthorised transactions, unfortunately we cannot control how card details may be obtained or used outside of our systems.
Please contact us directly with your details so we can investigate the transaction and assist where possible. It is always more efficient to contact our support team first rather than leave a negative review for a quick response. Please email us at admin@bloxcart.com and we may be able to offer you a refund if your order is still unclaimed. We hope you can update this review upon a successful resolution through our support team rather than judging us too harshly and without an opportunity to help. I hope that helps.
Kind regards,
NeonPets Admin
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. How could we improve to become 5 out of 5 stars? At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Fastest service
Fastest service, i see alot of negative reviews even tho i ordered About 3 times and i got the trade request before i even choose what server to be in! But also everyone might have a different experience.
If you are hesitant about ordering just go for ittttt
4 augustus 2026
Review zonder uitnodiging
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
I like Neonpets better then starpets
I like Neonpets better then starpets; you just login and a trade request is sent to you and there is no waiting and competing with other people to send a trade to request your items.They get back to you in minutes if your asking for help. They will refund you if something goes wrong which hasnt happened - i was offered a refund when the bot wasnt working once but I chose to wait and it was no problem, but i did not have to worry about losing anything like my money. Starpets will obviously and for at least now anyways have a way bigger selection but neonpets is just better and easier, and so its a great place to check for pets and for me i prefer it to starpets. Im writing this review because I know it will help them and neonpets has been good to me so I want to share the blessing; and Husien at Neonpets is the best :))))))
26 juli 2026
Review zonder uitnodiging
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Yass
I love how quick and easy it is, although l wish there was more stock but still 5 stars from me!!
28 juni 2026
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
My neon pets experience was amazing and…
My neon pets experience was amazing and that’s because every sense I got the first pet from there I’ve gotten way better trades and pets from those 3 pets I bought and I’m also glad I didn’t get scammed because you see when I first tried to trade the bot it kept declining the actual trade so after some time I sent an email to you guys but when I joined back I looked at my settings and my trades apparently were not on so when I turned my trades on the not immediately traded me and I was able to get my pets so I rate this app 5 stars out of 5 ⭐️⭐️⭐️⭐️⭐️ so thank you neon pets for the experience and I will keep using neon pets for as long as I can have a good one!! 😊😊
29 juni 2026
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Neon pets is good the Blox art business…
Neon pets is good the Blox art business is amazing the support workers are nice they are legit but it’s 4 stars because the bot glitched but the support workers SOMI was very helpful and understanding I would definitely use neon pets and they are issuing me a refund😃
29 juni 2026
Review zonder uitnodiging
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. We apologise for any temporary bot glitches. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
It was very straight forward as soon as…
It was very straight forward as soon as I friended the bot they accepted and I joined them really easily and straight away when I joined them it traded me and gave me the pet.
20 juni 2026
Review zonder uitnodiging
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. We apologise for any issues or delays with the bot which you found unhelpful. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
I ordered a kangaroo and they didn't…
I ordered a kangaroo and they didn't give me it i paid 13 dollars and 41 cents for that! Please give me my money that was my last little bit of money I had.
27 april 2026
Antwoord van Neonpets
Hi,
We are very sorry to hear about this issue. I have investigated your orders and can see many successfully delivered orders with you as a returning customer but none for a Kangaroo. You'll have to let me know at admin@bloxcart.com what the order number for this Kangaroo was and then we could help you out. In future, it is much better to contact our support team first rather than leaving a negative review for efficient help.
If you manage to get your Kangaroo, or just to better reflect your many successful orders in the past, we'd love it if you could update your review. Negative reviews such as these are very damaging to our company. I hope that helps.
Kind regards,
NeonPets Admin
i love my pet
25 april 2026
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
I ordered a pet
I ordered a pet, took several tries to connect, then went to trade for item never got it. Talked to support who said I got it which I never did. Don't use
10 mei 2026
Review zonder uitnodiging
Antwoord van Neonpets
Hi,
We are very sorry to hear about the issues with claiming. I am glad our support team were available and ready to help and to investigate your circumstances. I have checked your chat history and can see that we accepted your evidence that you didn't receive the order and processed a refund. This should arrive within 7 business days. You can purchase again and be guidewd through the process if you wish.
We'd love it if you could update your review to reflect this good resolution. Please feel free to get in touch if there are any further issues. I hope that helps.
Kind regards,
NeonPets Admin
The bot keep leaving the game and…
The bot keep leaving the game and rejoining so I was getting a little upset but other than that everything was amazing.
3 mei 2026
Review zonder uitnodiging
Antwoord van Neonpets
Hi,
We are very sorry to hear about this delay with receiving your items. This would have been due to some temporary bot teething issues. We apologise for any distress this may have called you but are glad you successfully managed to receive your order and items.
In future, please contact our support team for a happy resolution before leaving a review as we'd love to make things right. Let us know if you have any further questions. I hope that helps.
Kind regards,
NeonPets Admin
the stuff you asked for has a really fast delivery
it was really fast and with no issue delivery, the bot was able to give me my adopt me pets, it’s safe so you don’t have to worry about getting scammed
25 april 2026
Antwoord van Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At BloxCart, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Disappointed.
Been waiting, still don't have my pet. Lucky me I was just testing that website..they told me 2-5 mom it's been more than an hour. I'm disappointed.
26 april 2026
Review zonder uitnodiging
Antwoord van Neonpets
Hi,
We are very sorry to hear about this. There were a few temporary delays with our bot and claim system but these have now been resolved. I have checked your order details and can see you successfully managed to claim! We apologise for the slight delay but would love it if you could update your review to show that we are a legit site that delivers items. It really would help others know that we fulfill our promises. In future, the bots are all up and working quickly so any orders should be delivered very quickly. I hope that helps.
Kind regards,
NeonPets Admin
The bot left the game before I was able…
The bot left the game before I was able to accept my pets
20 april 2026
Review zonder uitnodiging
Antwoord van Neonpets
Hi,
We are very sorry to hear about this. It sounds like a small error that can easily be fixed. In future, please contact our support team through email or live chat rather than leaving a damaging negative review. They are able to help much faster and more efficiently so that everyone is happy.
I have investigated your orders and trusted this mistake and refunded them. You may purchase again if you still wish to receive your items. We'd love it if you could update your review to reflect this. I hope that helps.
Kind regards,
NeonPets Admin
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