Neptune - Bath Reviews 

Really helpful advice given in the Bath store on paint colours and finishes

Helpful advice on the phone. The rug arrived quickly and we are delighted with it.

What a wonderful showroom and helpful
Staff, they all went beyond the pale to help with my specific needs! Couldn’t rate my Neptune experience more thank you all

Beautiful kitchen and homeware store with the friendliest of staff.. Annabel & Maisie were super helpful. A pleasure.

A truly special store with the most wonderful staff. A special thanks to Annabel & Maisie who gave the warmest welcome and support. Thank you.

What a fantastic place in the middle of bath. The staff are always on hand to help with a gracious smile! Ellie and the team have always been kind to give us great insight into items to dress our home and always point us in the right direction if our style goes somewhat wayward at times!
Hope to see Ellie and all the Neptune team soon!
Thanks again!
Liam & Zac xx

Came in looking for some advice regarding accessories for my recently decorated bathroom, the team were really helpful in showing me different colour options which would work well in the space I have!

Helpful delivery team. Assembled the table and brought it through to the garden

We visited this weekend and were greeted with Pimms and delicious scones, friendly staff who were very helpful.

I visited and bought some stems, quality and friendly service. Will definitely be back!

I ordered my chair in January, finally it arrived at the end of April. However yet again it was plonked in a box not protected by any sort of cover especially given it was cream linen fabric. It has a slight mark on it but by this point I’d waited so long that I couldn’t be bothered to send it back even though it was very expensive. I think Neptune are relying on their middle class followers more than their quality these days. It’s a shame.

I came to the Cocktail making class. I could not fault the warm welcome extended by your staff Annabel and Maisie, they were so helpful and made each guest feel part of the event group. It was a very enjoyable night making beautiful cocktails in your stunning showroom

An evening in the fabulous Bath Neptune, learning to make cocktails I wouldn’t usually have attempted. Professional cocktail maker with amazing support from the Neptune staff, especially Annabel Chapman who was really knowledgeable and helped make the event fun. I particularly enjoyed getting to know the Neptune barware (some of which will definitely be purchased) as well as their kitchen options. useful to see the uses of the Neptune cabinets which are as practical as they are stylish.

Great service and fast efficient delivery. Good product.

Lovely shop in Bath and beautiful products

Very helpful courteous staff who provided helpful advice.

Having done some research and looked at the products, we decided to have our new kitchen designed and fitted by Neptune.
We chose the style of cabinets in the Bath store which was well stocked and enabled plenty of choice. An appointment was booked with a designer. This was invaluable as we spoke about our requirements and what was most important to us. Silvia (the designer) understood straight away and also made some really helpful suggestions. The initial designs were very good and we would have been happy with them but we still had the opportunity to refine and tweak the designs.
We were given the opportunity to source our own appliances which saved a lot of money.
Throughout the process communication was excellent from Neptune. We had two or three visits from Neil who oversaw the project from the fitting point of view. His precision was impressive. It is probably because of this that everything went very smoothly. The kitchen is beautiful. The quality of the cabinets is outstanding. The fitter (Lewis) had very high standards and I was amazed that a painter (Louise) was sent out after everything was in; I expected to possibly have any scratches (if there were any) touched up but the whole thing was over-painted by Louise.
After a few weeks of using the kitchen Silvia and Neil came out to inspect everything and check for any things that needed any more work.
Choosing the Neptune kitchen was one of our best decisions, great people to deal with and special thanks to Silvia Zlatnicka for the excellent designs.

We called in to buy a pendant light for the dining room. It came about 3 days later, it was easy to install, good quality and illuminates the table perfectly. Very pleased

Quality products and quality customer services. Streaks ahead of cheaper products that never last, take a month to be delivered and won’t be replaced if there’s a problem. Proving yet again that you get what you pay for and I would always rather have the best, reliable most usable version 😁