Next Chapter Estate Agents Reviews 71

Very professional and friendly staff from start to finish. Would highly recommend. Great fees too!!

The team make you feel that your sale is important to them as much as it is to yourself! I felt that there was a personal touch! I have had agents in the past that have given the impression that you are seen as pound signs! Not with this team! Happy to help until the end and make the tough times of moving a lot easier to bear! Thank you to everyone at Next Chapter!!

I am very happy indeed with the service I have received from Next Chapter in the sale of my late father's house. I was given sound advice with regard to the marketing of the property and was kept informed throughout the process of finding a buyer. I would recommend Next Chapter to anyone requiring the services of an estate agent.

We would wholeheartedly recommend Amir and his team at Next Chapter. They were always available and helpful.

Next Chapter were such an asset during our sale and purchase. They got us the best price for our sale by doing an excellently run open day and when we had issues with our buyer delaying things, they did everything in their power to speed things up. All done with a friendly and can do attitude. Their fees are very competitive too!

We could not fault the service provided by Next Chapter, nothing was too much trouble, we had regular updates throughout, they provided excellent value for money compared to other agents, their extended opening hours and around the clock service was amazing, they offer a personal touch and always have time for you. I could go on but all I will say is anyone considering using Next Chapter should do so without hesitation.

Thank you again to all of the Next Chapter team for all of their hard work!

Leanne & Michael

Not like the other estate agents, you can actually trust Amir & his team to do a great job for you. My property was sold within days to my ideal buyer.

Would definitely recommend.!

I wouldn't hesitate to recommend Next Chapter.
They were always professional, friendly and helpful.
Their rates are extremely competitive and they are leading the way forward!
We will definitely be using Amir and his team again.

We can not speak highly enough of the Next Chapter team. From the outset they were extremely helpful and gave us confidence in the process of buying and selling, always answering our phone calls promptly and using their professional experience to advise us. In particular, when it looked like our chain could break down Amir went above and beyond to keep it all together successfully. Thank you!

The Allingtons

I'm sure it's rare buyers leave reviews for estate agents but we felt compelled to say how grateful we are to all at next chapter! Amir was open and honest from the start, as we quickly found ourselves gazumped on our property. He gave us every opportunity to improve our offer and we felt so lucky to find the owner chose to stay with us! It then took a while for the vendor to find somewhere to complete the chain but Amir was always available, and kept us up to date at all times. By time the chain was complete it quickly became a race against time to exchange and complete before the expiry of our mortgage offer. The service Kelly provided in helping to progress the sale was second to none! We will always be grateful for everything you have done for us. A truly refreshing experience, we wish you the very best for the future...

The Rocketts

a personal and informative service throughout, and we would have no hesitation in recommending "Next Chapter".

We would like to thank Amir and his team for making our move as professional and reassuring as possible. Although we encountered problems, Next Chapter were always on hand to assist, advise and were always there till the end to ensure problems were resolved.

We will always recommend and urge friends and family to sell their homes through Next Chapter, as their bespoke service is incredibly unique. Thank you Emma & Darren Brooks"

I cannot recommend Next Chapter enough. Amir and his team absolutely knock spots off the local competition with their, sincerity, professionalism and seamless transparent communication. Unlike other estate agents Next Chapter treat you as a valued client and not just a person through which to earn a commission. I have been thoroughly impressed and will without doubt use Next Chapter again.

Amir and his team are the next generation of forward thinking estate agents. They differ from "old school" agents not just in the fixed fee but in their whole attitude toward selling a home. They realise that, more than anything, photo's sell houses. Not just any photo's but professional shots that show off your home at its best.

It was a breath of fresh air to deal with professional people who couldn't be more different from the traditional image of estate agents. From the moment I met Amir it was clear he'd done his homework on our house and proceeded to impress me from the word Go, we signed up there and then (to a contract that didn't tie us in for a long period).

Amir priced our house ambitiously, but within 2 weeks he'd secured a sale in excess of the asking price to well-vetted buyers who saw the sale through to completion, proving Amir's expert knowledge of the market.

All issues were handled very professionally, he really is on your side. I felt all the advice he gave me was in MY best interests, not just advice that would accelerate the sale regardless, just so he could get his (well earned fee).

Amir accompanied ALL viewings and was on hand to carry them out at any time, not restricted to office hours.or whether we were in or out.

Overall an excellent customer-centered service.

Highly recommend.

On a recommendation from a friend, we sold our house through Next Chapter (via Amir) whilst moving to France and were very pleased with the service. From the start the initial photos of the house were carried out by a professional photographer showing off the house to it's highest potential and the whole process and pricing (which was very reasonable compared to the average agent fees) was made clear from the outset. Amir kept us informed throughout the process and helped us to deal with the many glitches along the way and push the sale forward. As we had already moved to France we had to deal with things remotely over the phone and Amir stepped in and dealt with everything over in England meaning we didn't have to pay costly travel fees to return to England at any point (he also kindly forwarded a fair bit of stray post to us which was greatly appreciated). Having found a house in France it was well understood by Amir, and our solicitors, that we needed to complete our UK house sale in time to meet a contractual deadline on our French house purchase. Albeit with a lot of panicky phone calls from our end and cutting it extremely fine, this deadline was thankfully met. Although Amir was not always available when we called, he always got back to us quickly and helped us to constantly chase up the buyers and their solicitors whose sense of urgency was not quite on the same level as ours! I would definitely recommend Next Chapter when selling your house.

Thank you very much for all your hard work and help. Particularly Amir and Kelly who worked relentlessly on the sale of my house. They are hard working, dedicated and very efficient.

From the initial sale estimate and review of the property, Amir and his team have been proactive in all aspect of a smooth sale. He quickly established our goals and endeavoured to achieve them. I had total confidence in his ability to sell our property within the time frame we required without any additional comprise. His fees are very reasonable and its refreshing to have an agent actually willing to do all the work.

We recently sold our house through Next Chapter and could not have been happier with their brilliant service. Our first meeting with Amir set the tone - he really took the time to sit and discuss our move with us, which was like a breath of fresh air after dealing with other local agents. Amir is so enthusiastic, hard-working and friendly - he made the whole experience of selling our house a pleasure rather than a stress! We were extremely happy with the photographs that were taken of our house, which really stood out online. Everything was dealt with and handled so quickly, with minimal fuss and intrusion.

Amir has been extremely helpful - from moving furniture around for us so that we could get the best photographs, to picking up keys and dropping off paperwork. He has been an absolute star and we've loved working with him. We wouldn't hesitate to recommend Next Chapter and will definitely use them again in the future.

This is a brilliant local business with a great ehtos. We wish Amir and his family all the very best - if his blue signs all over Brentwood are anything to go by, then he's well on his way to a huge success, which is exactly what he deserves!

Anna & Lewis, Brentwood

Of the estate agents in Brentwood that I registered with, only Next Chapter seemed to take me as a serious buyer (single, middle-aged female, chain free and finances already in place). I was offered a range of suitable properties to view and Amir very quickly worked out what I was looking for. He then notified me that the flat (which I have just bought) was about to come on the market.. I viewed and put in an offer immediately. Unfortunately what should have been a straightforward sale took forever due to very slow solicitors. Next Chapter did endless chasing on our behalf and we got there in the end. From a buyer perspective I would recommend them.

A total change from the stereotypical estate agent! Such a great experience from start to finish. Brilliant communication and friendly staff. Would recommend to anyone looking to sell their property. A breath of fresh air.