nhsapp.service.nhs.uk Reviews 

Insists on photo despite filling in the rest of the info.why bother telling me a report is availabl3 for me to see but cannot access without a photo. So I. None the wiser if the report was positive or negative.wow NHS just another waste of blood6 time

I have tried accessing this app several times over the days. It just won’t let me past login, tried deleting and re loading, tried changing password all to no avail. Total waste of time. I have a letter on there, sent by the surgery but unable to access it. App is a total waste of time.

The NHS Trust App takes medical services in England kicking and screaming into the second quarter of the 21st century.
It helps me order my medications easily and in a timely manner without leaving home, it helps me contact my surgery and let's them contact me instantly and I can book an appointment with any specialist or prescribing nurse from my armchair. Marvellous. I've seen the future and it works!!

Keeps showing me irrelevant screens, makes it hard to log on. Refers me to something called Patient Access which requires a further log-in - I have no idea what Patient Access is or why it needs a further layer of security.
The NHS app has been designed by people who want to frustrate and block access.

I have to admit I normally give good feedback on various sites but this app is terrible. I cannot for the life of me get past the registration process.
It just keeps jumping back to photo i.d. which I have entered now over 50 times.
Have been trying to register for over three months now without success.
Tried taking photos direct (always clear) saved photo trimmed it and all sorts but to no avail. A few times in the beginning it allowed me to facial recognition but not any more.

Not going to bother with it anymore.

With the push to using the app by the GP surgery and NHS, I have downloaded it and managed to eventually register. However, the app will not accept my login. Managed to access my account on website but there is hardly any information on it. I can't access certain elements. And I can't see my hospital letters. Waste of my time and effort, and I'm not happy having to share my ID either.

The app takes you around in circles. when you reset your password it says you already have an account and tries to make you log into that account which I don’t know because I don’t know the password

Never ever works first time and a lot of the time doesn't work at all

Going away for holiday and want to order your prescription early so you've got enough to go away with. There's no option for this, so I'll have to spend my dinner time at work on the phone trying to arrange medication.

Not getting security codes. Locked out yesterday and still not getting them today. No response so have had to ring surgery and order that way.

I cannot see any future appointments even though I know, by email, that I have one.

Useless App, cant log in as i need to change an email address, poorly written descriptions for advice

My repeat prescription requests are inexplicably being rejected. On each occasion I have to phone my GP Receptionist who informs me the rejection has come from my side and not there’s. They can’t explain what this means and said I should contact the App instead. I replied if my GP has known about the problem for many months what have they done about publicising the problem and getting it fixed. Nothing came the reply and this from a patient facing NHS Provider. Heaven help us! If I gave such a response to one of my clients in my line of work I’d be disciplined or even dismissed.

I downloade the NHS app and got right in until I put my address postcode for Northern Ireland and then it would not let me go any further even after several attempts of deleting and reinstalling if you live in England or Wales of course they have no problem the uk in general is very bias to Scotland and Northern Ireland yet we are still classed as being part of the UK It’s really annoying when you see an advert about something you want to buy and you go through the whole process only to then be informed that there is no delivery to NI why don’t they state this in their advertising so as not to waste peoples time NI and Scotland are very much discriminated by by the English government and has been for years absolutely disgraceful.

Complicated to register, then when I did get access my repeat prescription is not there to order. My surgery said they don't have access so can't help. Also, unable to order for a relative. My health online used to be so simple - this is no good at all.

The NHS app is an absolute waste of time, i logged in, then submitted the required info only to be taken back to the same page over and over again. The log in details are correct, totally hopeless!

Cannot access my account. The app opens, then I cannot proceed any further. This is the third time this has happened to me. I have previously deleted it and reloaded but I don’t see the point of doing this again. There are two letters on there relating to out patient appointments which I now cannot access, also I suspect, the outcome of my annual over 65 check up which took place a couple of weeks ago. It is really an unacceptable standard of service. I would add in conclusion that I never have the slightest difficulty with any of the other umpteen apps I have on my phone. A very poor show indeed.

There seems to be poor links between hospital and General practice, so that results of blood tests and biopsies are not available, and medication issued by hospitals is not shown. Letters from hospital to GP practices are not frequent either. It's useful for vaccine appointments, repeat prescriptions , and some communications to a GP. Had to completely reinstall the app as it refused to appear after a few months.

In Wales we have been using My Health Online, which worked well for repeat prescriptions. Now we have to register with the NHS and provide identity checks.

It would help if the NHS system worked and you are able to send a video recording. All that is displayed is a blank black/grey image that, quite clearly, will not pass any security check. (Mind you this is the NHS!).

I have spoken to the surgery who confirmed that other patients have had the same problem. As a result the repeat prescription was done through the surgery.

NHS login is a separate service you need to use to log into the NHS Wales App. So you have to log in on one system to log in onto another system.

And the NHS wonders why it is seen as a complete shambles and the cost of incompetence has to be eye-watering.

Waste of time. Tried to book a Covid booster @ my medical centre. They gave me a date. Went to list of available times, keyed in choice. It came up that time was unavailable. Tried 2 more times & the response was the same. I’ll look for a pharmacy where I can get a booster.