Niagara Therapy Reviews 

61
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

We just had a follow up with Matt, a wealth of knowledge and experience with the product. Showed us how to get the most out of the mat and hand unit. Been using them but not to their full potentia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A very good consultant in Michael Garner He knows the products very well and showed us how to use our pad and hand held massager. He also checked our 2 king single beds. Very impressed with the servic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

It was good to have therapy. Kay Armstrong was excellent. I felt relief for a while after vibration therapy. I would have bought if i did not already have another similar product I highly appreciate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We met Steve in April 26. He recommended an Apollo Platinum lift chair to help with my back, my knees and my mobility. We've had the chair for 2 months. It's now August 26. We'd rate Steve's service a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant van medische technologie

Geschreven door het bedrijf

At Niagara Medical Therapy, we are dedicated to enhancing the lives of Australians through our non-invasive therapeutic solutions. As a trusted leader in therapeutic medical equipment, our mission is to support people of all ages in managing pain, improving mobility, and assisting recovery, all from the comfort of their homes or care environments. Using its own Cycloid Vibration Therapy, Niagara Medical Therapy devices are designed to deliver gentle, rhythmic cycloidal massage therapy that stimulates circulation, reduces muscle tension, and helps manage a range of health conditions. Proudly serving Australians since 1969, Niagara devices have been successfully used by healthcare professionals, aged care providers, and individuals to create personalised therapy solutions that make a real difference. Whether it is supporting rehabilitation, aiding in pain management, or improving overall quality of life, Niagara Medical Therapy is committed to delivering proven, drug-free, and accessible care backed by decades of experience and clinical research.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

61 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(61)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The Rep Michael Garnser is very…

The Rep Michael Garnser is very efficient in his explaining and does a great job with his work.

19 september 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Thank you, Fay, for taking the time to give your lovely feedback on your experience. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Your rep was very professional and the product is great

Your rep was very professional and helpful he helped us a lot he is a credit to your company a pleasure to deal with thanks and Dave consultant was great

24 november 2025
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Antwoord van Niagara Therapy

Thank you, Faye! We appreciate the review and love hearing about the work our Therapy Consultants do. Wishing you all the very best and thanks again.

Beoordeeld met 5 van de 5 sterren

Had wonderful results in the short time…

Had wonderful results in the short time Dave was here & looking forward to get our new chairs next year - Dave was very positive & a great communicator

25 november 2025
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Antwoord van Niagara Therapy

That is great to hear Linda. Thank you! We always love getting such lovely feedback and we wish you all the very best of health in the future.

Beoordeeld met 5 van de 5 sterren

The vibrator is the best remedy for my…

The vibrator is the best remedy for my rheumatoid arthritis. I use it every day for immense relief. The consultant Maryanne is to be highly commended for her care and support with regular follow ups. I will highly recommend her to everyone I know. Thank you for providing such a wonderful product.

17 november 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Thank you, Steve, for providing us your lovely feedback on our Cycloid Vibration Therapy. We are always thrilled to hear about our customers getting relief. Please do not hesitate to reach out if you need anything at all and we wish you all the very best of health in the years ahead.

Beoordeeld met 5 van de 5 sterren

Looking forward to my new Chair

The friendly and informative staff. I was a bit skeptical at first but then Linda came around to my place and set up some massages pads on my chair. Linda was very informative and caring. Linda explained how it works and even massaged my leg while the vibrating pads did there work on my lower back and hip. I definitely fell an improvement afterwards. I ended up ordering a chair which I can't wait to get and put to good use. I can see myself falling asleep in it. Thank you Linda.

4 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dave

Dave, the sales representative made the whole process easy, he was very professional. Would highly recommend him and the product

9 november 2024
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Thank you, Lyn, for sending through your feedback on both our products and our Therapy Consultant, Dave. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Have long term back problem good relief…

Have long term back problem good relief after first treatment it also took
the numbness out of my feet.used the hand massager on shoulder could actually lift are after
Jas Singh was excellent demostrator

5 november 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Thank you, Russell, for taking the time to share your experience. We really appreciate it and wish you all the very best in the years ahead.

Beoordeeld met 5 van de 5 sterren

Remarkable Relief for My Knee Pain

Niagara Therapy has made a huge difference in managing my knee pain. The vibration therapy has helped reduce stiffness, improve circulation, and ease the discomfort I was living with daily. It’s become a reliable part of my routine, and I’ve noticed real improvements in both movement and comfort.

Thanks, Michelle for helping me

3 november 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Thank you Brenton, we are so happy to hear your are noticing the difference with your mobility, stiffness & circulation. Appreciate you taking the time to share your journey with us.

Beoordeeld met 5 van de 5 sterren

Dario is one of the most pleasant…

Dario is one of the most pleasant people that I have ever met. He is very positive and kind and has a good memory for things that I have mentioned along the way. He is also very caring and understanding. It feels a privilege to have met him.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Thank you for the lovely review, Patricia. Dario is an asset to our business and devotes himself to assisting clients in his caring and professional manner. Thank you again, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

We were very happy with all the…service provided

We were very happy with all the information provided.Micheal has been very helpful with setting our chair up. Now we are looking at a bed

21 oktober 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Thank you, Gail! We appreciate you taking the time to give us your lovely review. Please let either Michael or our Client Services Team (1800 777 042) know if you need anything at all in the future. Wishing you all the very best of health in the years ahead.

Beoordeeld met 5 van de 5 sterren

Cherie-Lee was very helpful and has…

Cherie-Lee was very helpful and has explained the product very well. She has gone through the pricing and payment options very clearly and I am clear on what my options are.

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Thank you, Kerry for your lovely review. Great to hear that Cherie-Lee has explained everything to you thoroughly and we wish you the very best of health in the years ahead.

Beoordeeld met 1 van de 5 sterren

The pressure for me to buy immediately…

The pressure for me to buy immediately the Therapy chair was terrible. Telling me my GP and Cardiologist aren't helping me with drugs. They got angry that I wouldn't agree to buy chair and insinuated my life will be shortened. 2 weeks later I have very little fluid in my legs as I tried to tell them I was on medication that causes fluid retention. I'm 74 I don't appreciate this kind of bullying.

3 september 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Dear Carolyn,

We are very sorry to read about your experience and sincerely apologise for any distress caused. At Niagara, we have strict compliance training and policies in place for all our team, and we take concerns like yours very seriously.

It is never our intention for anyone to feel pressured or uncomfortable, and we regret that this was your experience. Our only focus is to help people feel better and enjoy better health. Please be assured that we will address this matter internally to ensure our strict standards for compliance training and conduct are upheld at all times.

We would greatly appreciate the opportunity to understand more about what happened. Could we please ask you to contact our Client Care Team directly on 1800 777 042 so we can discuss your experience in more detail and take the appropriate steps.

Thank you for bringing this to our attention. Once again, we apologise for any stress this situation has caused.

The Niagara Client Care Team

Beoordeeld met 4 van de 5 sterren

Massage

I was only looking for a service of my 30+ year old bed. Still working and with its elevating facility was brilliant during my bronchial pneumonia! Unfortunately, all the massages on the day heightened my aches and pains to such a degree that I could only just get out of bed the next day!

10 september 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

Hi Dave,

Thank you so much for taking the time to leave us a 4-star review and for sharing your experience. It's wonderful to hear that your bed has served you so well for over 30 years, and especially that it provided comfort during your recovery from bronchial pneumonia.

However, we are concerned and sorry to learn that you felt so sore the next day. If you could please give our Client Care Team a call at your convenience to provide a little more information about this.

You can reach the team on 1800 777 042.

We value you as a long-term customer and look forward to speaking with you.

Best regards,
The Niagara Client Care Team

Beoordeeld met 5 van de 5 sterren

My niagara pad is the best investment I’ve ever made!

I have had my NIAGARA massage pad now for more than a year!
I have been using it nearly every day!
The severe cramps I was getting for many years have actually stopped ! if it feels like cramping in my legs I put my legs over the pad and it works like magic! I used to nearly overdose on magnesium but now it’s just a normal amount for Health. The support from the representative is absolutely wonderful ! after all this time Maryanne still gets in touch to see how I’m going.
I am so glad I found this company. Best money I have ever spent!

31 augustus 2025
Review zonder uitnodiging
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Antwoord van Niagara Therapy

ThaHere’s a shorter version of the reply:

---
Hi Bibi,

Thank you for your wonderful review! We're so glad the Niagara Cyclopad has helped with your cramps and has become part of your daily routine. It's great to hear that Maryanne’s support made a difference too. We’re always here if you need anything!

Warm regards,
The Niagara Team

Beoordeeld met 5 van de 5 sterren

The customer service is very good and…

The customer service is very good and rare in today's world. Your representative Maryanne provide good communication, not only presale but after sale also. She provide good information at the demonstration she did at my home.
Although the Nigara Vibration Pad was originally purchase for my disabled son, I also use it frequently and find very therapeutic. We have used it daily for 2 years now. The quality of the product is very good, finding to robust The connection leads are very well made for long life and the good life from the battery. It is now part of our daily life.

18 augustus 2024
Review zonder uitnodiging
Logo Niagara Therapy

Antwoord van Niagara Therapy

Hi Tucky,
We are thrilled to have received your feedback and review of the service you have experienced with one of our Senior Therapy Consultants and your Niagara Travel Cyclopad. Since 1969, we have focused all of our efforts to help people feel better, and it is great to hear that Niagara has become a part of your day-to-day life. Please make sure you reach out if you ever need any assistance at all.
Kind Regards - Niagara Client Care Team

Beoordeeld met 5 van de 5 sterren

Maryanne Kent was fantastic

Maryanne Kent was fantastic, I have had massage chair for over 9 years and my circulation and arthritic pain has improved since the purchase of the niagra chair. Highly recommend.The after purchase support from Maryanne has been first class and very helpful .Maryanne continues to be extremely helpful, friendly, knowledgeable and professional.

24 juli 2025
Review zonder uitnodiging
Logo Niagara Therapy

Antwoord van Niagara Therapy

Hi Darryl,
Great to hear that your Niagara CVT Recliner has been able to assist your circulation and pain over the last nine years. Thank you for taking the time to provide your lovely review of Niagara and one of our Senior Therapy Consulants. Maryanne is so passionate about helping people with their health concerns and is a true asset to our Company. Wishing you all the very best of health in the years ahead.
Kind Regards,
Niagara Client Care Team

Beoordeeld met 5 van de 5 sterren

Thank goodness for Niagara

Usually I don't stop for a marketer for some reason it caught my eye, I met the lovely Maryanne & the rest is history. I have had my pad since Feb 2021 & use it every day. I have lymphoedema, breathing problems & arthritis. I wouldn't be without it. I had a visit from Maryanne a few days ago & she reminded me of how to make the most of my machines. The follow up from Maryanne has been fantastic.

27 mei 2024
Review zonder uitnodiging
Logo Niagara Therapy

Antwoord van Niagara Therapy

Thank you Roy, for writing such a lovely account of your experience with Niagara so far. We are really happy to hear that you are loving using your Niagara Pad and are making the most of it. Keep on using as much as you can and make sure your reach out Maryanne or our Client Care Team at Head Office if you need anything at all.

Beoordeeld met 5 van de 5 sterren

The key to good service is a good…

The key to good service is a good consultant. Maryanne Kent has been an excellent consultant over the past 8 years.
She is very personable, she has a thorough understanding of Niagara products, she offers good support and is willing to answer any questions.
8 years ago I purchased a chair for my late husband when he was diagnosed with cancer. The chair was such a benefit to him, providing significant physical comfort and support with gentle massage. During his last weeks he spent all his time in the chair even sleeping at night. We were both very pleased it made his last months and weeks so comfortable.
More recently I spent many weeks in comfort in the chair while rehabilitating from surgery.
5 years ago I purchased a bed and I am really happy with that, too. I have post-polio syndrome and have fatigue and muscle weakness. The bed is so comfortable and the massage really helps my muscles feel relaxed.
I would recommend a Niagara product to anyone, especially whether you have health issues or not.

23 mei 2025
Review zonder uitnodiging
Logo Niagara Therapy

Antwoord van Niagara Therapy

We couldn't agree more, Gail. Maryanne is a wonderful asset to our business. Thank you for taking the time to provide such glowing feedback. We really appreciate it, and so happy to hear that both you and your husband have received so much comfort from using our therapy products over the years. We wish you the very best of health and wellness in the years ahead.

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