Nice Airport Reviews 

Do not park your car at the airport!!!! THEY ARE THIEVES! We made a reservation with the Aeroport Nice Cote D'Azur, and the night before we were to fly out, there was a major storm in the South of France. It completely knocked out our power and in the morning we found we could not open our garage to drive to the airport. We had to call for an Uber to take us to the airport, and on the way to there, I contacted the Airport Customer Service and informed them of the emergency with our cars, and asked them to cancel our reservation. They canceled my reservation and refused to refund my money. Now I will stick to using a private car service to take my family to the airport to avoid using this disgusting, heartless company who takes advantage of people during emergencies. Also, the parking is SO EXPENSIVE here, through this experience I have learned it's actually cheaper to take a private car to and from the airport.

I was left stranded at the airport with no customer service to help me. The ground staff were insolent and literally kept me off my flight out of some sense of altruism. When they left me all alone (I am 76) they walked away gloating over their "victory" over a bad traveller. I had to pay 650 euros with a 4 am check in to get back to Belgrade. It was the most humiliating experience of my life. And there was a recording that played constantly exhorting people to be nice to the ground staff!!! It was the other way around, they were absolutely awful.

No common sense at this airport…
Mega rude & unhappy staff at the boarding gates. Absolutely has no idea how to take care of simple thing like to change the ticket or where to find customer service phone number… need to google 🤦‍♀️🤦‍♀️
My flight badly delayed today ( easyjet at 16.40) and other flight( 17.30), what supposed to leave after our flight, was leaving 2 hours earlier. I asked to change my ticket to the first flight and They had no idea how to do this🤦‍♀️🤦‍♀️
And this is customer service…
Please France, educate your people, give them training at the jobs they apply for.
Funny thing is, that living here for longer and getting in situations like this, makes me feel sorry for them, because behind this big arrogance & rudeness, it’s clearly zero education & culture.

If the workers hate their jobs so much they should get a new one. HORRIBLE SERVICE twice being on this trip at this airport. Horrible systems in place. AVOID FLYING THROUGH HERE!!

Huge queues, poor facilities (everything closes early). Bad air con, grubby toilets.
Over priced everything.
The best part is when the plane takes off.

Sans doute l un des pires aéroports européens. À la réputation totalement surfaite : déjà le tramway bondé car bien que saison estivale oblige, la cadence des rotations est très diminuée (jour férié..!), ensuite la météo (prévue pour être catastrophique, elle fut en réalité assez normale malgré un orage matinal ; quoi de plus normal 1 15 août !) donc désorganisation totale avec des retards sur la journée oscillants entre 60 et 180 minutes !! Certains ne sont jamais partis... À l aérogare, exiguë, surchargée de passagers errant d un bord a autre (on est au T2 le plus moderne)... Le personnel au contrôle des bagages à main est incompétent, malpoli et on se retient de ne pas en passer un dans le scanner, les salles d embarquement étroites et peu confortables sont surchargées.. Le clou revient au B étage rdc (hors Schengen)... Chez Jamie's prendre un verre / sandwiche ou un café est une sinécure (on fait le ménage des tables et sièges soi même) Au passage de la Paf, les machines automatiques (parafe) sont en panne.. Niveau embarquement, ça se corse car on fait monter la moitié des passagers dans un bus sans clim avant de les faire redescendre vingt minutes plus tard (départ reporté ?!?) et c est reparti pour une nouvelle attente sans fin et pendant ce temps, le maire de la ville commente la situation sur Twitter en jouant les commissaires de piste (la foudre a touché une piste dixit).. Ce n est pas un rêve on languit de quitter Nice et de ne pas y retourner de sitôt 🤪

No aircondition and bad signs to where the gates are. You are driven in hot hot hot buses to the planes

What can I say I think the French have lost the plot I will never come back to this airport again , it’s seems like they won’t to make life difficult for tourists

What a filthy, diabolical excuse for a male restroom in the international departures waiting area. You can’t even wash your hands thoroughly. Come on France you can do better than that!!!!!

T2. Uk flights always go through B gates and hence a passport check. This facility is always understaffed for the required throughput. They seem to draw a perverse enjoyment from watching the non schengen area passport holders get stressed about missing their flight. Captain delayed our flight today in order get all checked bag passengers on. Took an hour to get through. And management simply do not care. Hate Nice airport passport control system

Nice airport was very crowdy, too small for that large amount of people. The staff at security control were very rude for no reason at all. Moreover, the staff had mixed up Sweden and
Switzerland so we had to change gate and it was poorly information about this. The bathrooms were crowdy as well.

Worst Airport in the world...... arrived to check in.. then security on baggage. Then Passport machine.. thought great all good. Walked through Duty Free then a MILE long queue to get through to B gate (BA is B gate) literally ...poor shops ... nobody could shop or eat unless you had got their 4 hours early... this queue apparently is normal and is called the new 'fast track' what a joke... then ONE person in a box checking passports again! Run to B9 hundreds of people standing there (worse than Easyjet) no way could you board in Groups... just a free for all. Again with ONE woman at the gate before you got on the coach to the plane... yes still coaching you out to the plane !!! She was checking everyone's passport AGAIN on her phone and then screen . Absolutely horrendous... everyone was hot, angry etc. Why haven't they upgraded this system by now.. and built satellite gates off the main airport???? Not going back there....

Worst airport in Europe. Check-in staff always look irritated that they have customers. Rarely opens in time and if they work any more slow they would probably fall a sleep. Un-professionnel security staff who does not know how to create a good travel experience. Our flights are very often delayed because they are slow in handling the aircraft. Un-fortunately we need to use the airport frequently but if we could choose we would never set our foot there.

Hellish food offer at the Infinity Lounge in Terminal 2!
Chicken flavoured pot noodle, tired looking bread slices and highly processed chicken slices,soup cold, salads not worthy of that name!
All that for 35€ per person. What a rip -off and what a disappointment for France’s 2nd biggest airport!!! Shameful!!!

police officer at immigration counter. time 12:00 Nice airport terminal 2 flight from London Heathrow
Monday the 25th of March 2024 reason for check… i don’t speak french so was taken to a back room with my mother he then told me that I should speak french if I have a french passport in a demeaning way. I then told him that it was not a legal requirement he then told me to shut my mouth. I was with my disabled mother and this behaviour is completely disgusting and unacceptable not to mention absolutely unprofessional for a french immigration police customs officer. I hope that this complaint will at minimum cause this officer to re think his behaviour towards the public and to learn what the actual Law and requirements are for having a french passport and to not undermine people and disrespect them in a demeaning way especially infront of elderly disabled people. Someone’s Mother didn’t teach them any manners. Kind regards Basil

Security control very unfriendly and lack of respect for personal privacy. I was treated like a criminal. The control was slow and not efficient. A disgrace!
I do understand security check is needed. I am frequent traveler and always take the same luggage. THIS I never saw

Horrible experience landing.
There is no signage leaving the airport as to how to buy a one way transport tickets, but the machines conveniently only sell expensive bundles or return tickets. (If someone needs to take note of this, you should take the tram for two stops and then get down to buy a ticket at the machine at said stop).
Staff incredibly rude at passport control, with one lady screaming at people to scan their passport (even when most are already doing this fine without the yelling). Then when I pointed out to her that a lady is struggling with the face recognition machine, she does nothing to help her and pushes me to a different queue yelling at me that I have to scan my passport. Due to poor signage or to staff incompetence, nobody stamped my non-european boyfriend's passport, which of course caused him massive problems when we departed again from Italy.
One star because the lady at the info point was the only useful person who explained to us how to get the tram ticket sorted and I genuinely think she deserves better.

Security very unfriendly and took away a nearly empty tube of suncream that had 120ml on the label, but was nearly empty. At this airport I will not even buy a drink 👎👎👎

The website does not indicate clearly that you must check in before going through the 'Nice access' fast track. I called their number, for which you have to pay, even when waiting. I gad to go through a menu, each time being told the website has all the info. I waited about 10m, with an ironic recording "we are trying to make your wait pleasant", while collecting money!! I eventually got a rather arrogant person, who did not seem to know about their 'Nice access'! They said, in haughty voice, that I have to check in first. So their fast track is not really so fast - just a money spinner. I told them that they should make their website clearer. I asked why I was kept waiting for a paid service, and that payment should start when an assistant answers. Their answer (can you believe it?) "we are only two of us here".

The worst experience ever in an airport. Hundreds of Norwegian flight passengers were standing for more than hour in a hot room with no air conditioning on the other side of the glass door entrance to gate 09 - Norwegian flight 15th of July departure 9.40 pm - where there was a pleasant temperature and air conditioning. No one was allowed to enter even after I fainted. Fortunately there was a danish doctor who with the assistance from other passengers got me conscious again. Still the airport staff on the other side of the door to the gate refused to open the door (no Norwegian personnel present?).
To be fair, airport personnel later recognised the severity of the situation and I got good help from the local medical team.
Cordialement L Hojlund, Avenue de la Lanterne, Nice