I chose this travel insurance due to its level of cover (Defaqto ☆☆☆☆☆) at a very competitive price. I would give it a Trustpilot score of ☆☆☆☆☆ based upon this and the ease of purchase. However, I ca... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
The online application was easy, but I made a mistake after paying for the policy. I called the number and a lady immediately corrected my error and emailed me a new Insurance Certificate. I was reall... Toon meer
Bedrijf heeft geantwoord
Phone to renew my cover, had a detail to alter. The call-handler took me through the fine detail in a very professional and efficient manner. Is it too “woke” to say that she was charming and polite.... Toon meer
Bedrijf heeft geantwoord
The lady that I spoke to was very easy to talk to and clearly spoke with knowledge and experience and was able to help me choose my travel insurance. I would just say here, that as with any insuranc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Here at NOW Travel Insurance Services, we endeavour to make the buying of travel insurance as quick and as stress-free as possible. We believe that travel insurance should be available to as many people as possible. People up to the age of 75 can be covered (70 on Annual policies), all pre-existing medical conditions are considered with many covered free. Over 100 sports and activities are already covered on all of our travel insurance policies with additional activity packs available if required.
Contactgegevens
308 - 314 London Road, Hadleigh, Benfleet, SS7 2DD, Essex, Verenigd Koninkrijk
- 01702 427 281
- enquiries@NOWtravelinsurance.com
- www.nowtravelinsurance.com
4,6
Uitstekend
4K reviews
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Simple and easy select a policy
Simple and easy to choose a policy, thankfully we did not need to make a claim or contact
25 september 2022
Antwoord van Now Travel Insurance
Thank you for taking the time to leave a review Joanne.
Antwoord van Now Travel Insurance
I'm glad to hear this Miss James, thank you for your review.
Trying to make a claim
Trying to make a claim
And being told I must wait 6 weeks for a reply.
29 september 2022
Antwoord van Now Travel Insurance
Hello Mr Smith, I have passed your details to our claims team.
Holiday insurance
Found the form very easy to fill in no problems. Great value and i would recommend the holiday insurance.
23 september 2022
Antwoord van Now Travel Insurance
We aim to make everything as easy as possible Dawn, thank you for your review.
lost booking
requested booking got within seconds.
great customer service.......................................................................
14 september 2022
Antwoord van Now Travel Insurance
Thank you for your review Mrs Ruddy
Antwoord van Now Travel Insurance
Hi Miss Coulson, we aim to keep insurance as simple as possible to allow you time to focus on your trip!
Now only provide cover, CSAL ignore claim
You get cover from Now Insurance but if you need to make a claim they use a company called CSAL, look at their Trustpilot reviews it is awful most people would give 0* if possible. My advice would be to check with any insurance company who or how to make a claim and if they use CSAL then avoid them, pretty much all I can see that Now Travel insurance do is provide a statement of cover and take your money, they don't actually do anything else.
19 augustus 2022
Review zonder uitnodiging
Antwoord van Now Travel Insurance
Hi Andy, thank you for providing further information. I can see that your claim was submitted on the 01/09/2022 and that you contacted our team yesterday. The claim is currently still within our assessment timeframes and therefore please expect to receive an update in due course.
Great value for money with good levels…
Great value for money with good levels of cover
22 september 2022
Antwoord van Now Travel Insurance
Hi Martyn, thank you for taking the time to leave a review - we really do appreciate it!
Great service and value for money
23 september 2022
Antwoord van Now Travel Insurance
Hi Gareth, we hope that you have a safe trip!
Having never claimed before once I…
Having never claimed before once I tried calling to claim I was told to fill in claim form online with all documentation receipts etc (8 pages of test results and 600 euros in receipts) which I have done says online it takes 31 days to reply it is now over 31 days I have tried again online and been told a member of our dedicated team will contact you shortly this was a week ago how long is shortly???
12 augustus 2022
Review zonder uitnodiging
Antwoord van Now Travel Insurance
Hi Ady, thank you for providing further information. I can confirm that I have passed your details across to our team who will be in contact asap.
Refuse claims even if you are covered!
Despite being covered for the absolute disaster we faced on holiday and following exactly the advice they gave me to ensure compensation Now Travel Insurance have rejected my claim and have been COMPLETELY impossible to contact. I have phoned and been promised a call back with NO call back. I have emailed repeatedly and only ever get a generic reply saying it will take them 6 weeks to reply! Shocking service, awful communication and I would not recommend trusting this insurance company AT ALL!
4 september 2022
Review zonder uitnodiging
Antwoord van Now Travel Insurance
Hi Alexis, thank you for providing further information. I have passed your details to our team who will be in contact shortly.
Easy to buy and good cover
11 september 2022
Antwoord van Now Travel Insurance
Hi Yvonne, thank you for taking the time to leave a review - we really do appreciate it!
Antwoord van Now Travel Insurance
Hi George, we wish you a safe trip!
Thankyou great
14 september 2022
Antwoord van Now Travel Insurance
Hi Joanne, you're more than welcome!
Insurance for my Daughter
Needed to get insurance for my daughter as she was going to Spain. Really easy questioning and easy to sort. I am going on Holiday soon and will use again
9 september 2022
Antwoord van Now Travel Insurance
Hi Catherine, we hope that your daughter has a lovely time in Spain!
Antwoord van Now Travel Insurance
Hi Rachel, we're pleased to hear how easy it was to set up your policy with us!
Third time I have purchased insurance…
Third time I have purchased insurance from Now Insurance. Very good service and easy to use.
13 september 2022
Antwoord van Now Travel Insurance
Hi Sarah, we're so happy to hear that you have continued to insure your trips with us!
Antwoord van Now Travel Insurance
Hi Keith, we're delighted to hear how easy it was to renew your policy with us!
Antwoord van Now Travel Insurance
Good Morning Mr Abbots, thank you for taking the time to leave a review - we really do appreciate it!
Easy and straightforward
Easy and straightforward. Offers all the protection I need for a low price
12 september 2022
Antwoord van Now Travel Insurance
Hi Steven, thank you for taking the time to leave a review - we really do appreciate it!
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