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Beoordeeld met 5 van de 5 sterren

I love NuShape products because they help me live my best life! NuShape's customer service is also top notch. I currently have the • Neurowrap Pulse • The Nushape Lipo Wrap • The Nushape Saun... Toon meer

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Beoordeeld met 5 van de 5 sterren

When we sold our house and I couldn't take my 2-person infrared sauna with us, going without sauna therapy was not an option. So, I purchased the NuShape Sauna Wrap and insert. It has proven to be a p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have purchased 5 of their products- Red Light Therapy Mat, LED Glove, Neuro Pulse Pro, LipoWrap and Red Light Therapy Mask. I am very impressed with all of these products. They deliver quality produ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased a Lipo Wrap pad in 2023. It is very well-made and has helped take my wellness to a new level. I use it on my waist for firming my skin. I also use it on my shoulders, back, neck or... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel
  2. Gezondheidsspa
  3. Self-service gezondheidscentrum
  4. Wellnessprogramma

Geschreven door het bedrijf

Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.

Nushape Lipo Wrap – The Original Wearable Light Therapy

Geschreven door het bedrijf

Real Results. Real People. Backed by Science.
We believe in treating every customer with respect, empathy, and timely service. From troubleshooting to personalized support, our team is here to guide you at every step of your wellness journey.

Shop with Confidence — 30-Day Money Back Guarantee

Not sure if it’s right for you? Try it risk-free.

Not sure if it’s right for you? Try it risk-free.
We stand behind the quality and effectiveness of every Nushape product, especially our signature Lipo Wrap. That’s why we offer a 30-Day Money Back Guarantee — so you can experience the benefits of The Original Wearable Light Therapy without the pressure. If you’re not satisfied for any reason within 30 days of delivery, simply return the item in its original condition and we’ll issue a full refund. No hassles. No hidden fees. Just honest support for your wellness journey. Because when it comes to your health and confidence, you deserve peace of mind.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Lipo Wrap pad in bought in 2023

I purchased a Lipo Wrap pad in 2023. It is very well-made and has helped take my wellness to a new level. I use it on my waist for firming my skin. I also use it on my shoulders, back, neck or wherever I have pain or inflammation. There are many red light therapy pads out there and most are made in China. Nushape is a USA company, and they stand behind their products. My power cord stopped working, and when I called customer service they were very helpful. I highly recommend their products.

11 mei 2026
Review zonder uitnodiging
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Hi Nancy,

Thank you so much for your wonderful review! We are thrilled to hear that your Lipo Wrap has become such a versatile part of your wellness routine—using it for both skin firming and targeted pain relief is a fantastic way to get the most out of the technology.

We truly appreciate your support of a USA-based company. It was our pleasure to help you with your power cord, and we’re so glad we could get you back to your treatments quickly.

Enjoy your wellness journey!

Beoordeeld met 5 van de 5 sterren

NuShape helps me live my best life!

I love NuShape products because they help me live my best life! NuShape's customer service is also top notch. I currently have the
• Neurowrap Pulse
• The Nushape Lipo Wrap
• The Nushape Sauna Wrap
• Therapy Mat
• Nushape Body Brush
• Cleaning Kit
• Brain Hacking
If you are looking for the latest biohacking technology, check out NuShape and invest in your body's comfort and longevity!

8 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Dear Jasmyn,

Thank you so much for the incredible 5-star review! We are absolutely thrilled to be such a big part of your wellness journey.

It is amazing to see your extensive collection, from the Neurowrap Pulse to the Sauna Wrap. We love knowing that our products are helping you live your best life and invest in your body's longevity—that is exactly why we do what we do!

We truly appreciate your kind words about our customer service and your recommendation to the biohacking community. Thank you for being such a loyal member of the Nushape family!

Beoordeeld met 5 van de 5 sterren

I have purchased 5 of their products-…

I have purchased 5 of their products- Red Light Therapy Mat, LED Glove, Neuro Pulse Pro, LipoWrap and Red Light Therapy Mask. I am very impressed with all of these products. They deliver quality products and wonderful customer service. I highly recommend these products.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Dear Mary Jane,

Thank you so much for your incredible review! We are so honored that you’ve chosen Nushape for so many of your wellness needs—from the LipoWrap to the NeuroPulse Pro.

Knowing that you are impressed with the quality across our entire range really makes our day. It is customers like you who inspire us to keep delivering the best in red light therapy and customer support.

We truly appreciate your high recommendation and look forward to continuing to support your health and wellness journey!

Beoordeeld met 5 van de 5 sterren

NuShape is Quality and Worth Every Penny!

I love my Nushape lipo belts. I have two and use them for all my red light therapy. I use on my tummy, thighs, or hang them up and stand in front of them on my vibration plate. Great product that I’ve used for a few years now. Customer service was also great when one of my kids lost a cord, I was outside of my warranty, but they sent me a new cord anyway! Thanks NuShape!

7 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Dear Mallory,

Thank you so much for taking the time to share your experience! We are thrilled to hear that your Nushape belts have become such a versatile part of your wellness routine—using them with your vibration plate is a fantastic idea!

We know life happens (and cords can go missing!), so we were more than happy to help get you back to your treatments. It's wonderful to have you as a long-term member of the Nushape community.

We appreciate your support and your kind words!

Beoordeeld met 1 van de 5 sterren

Customer Service & Products Inferior

Customer Service. Products are inferior. Received hand therapy red light unit, product failed to function working 10 days after use. Return process took 2 months: (3) troubleshooting proof no work emails to get an RMA; over (6) prompt email exchanges after product returned to get a refund; additional 10 days to credit back to card. (2) Prior product purchases: hydrogen water bottle worked for about 6 weeks, slowly stops hydrogen bubbles, no longer works, charge time is 6 hours on unit, only last about 3 hydrogen cycles. Overpriced inferior products. Customer service unprofessional timeconsuming repetitive nonsense emails.

15 januari 2026
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Antwoord van Nushape

Dear Jennifer,

We sincerely apologize for the frustration and delays you experienced throughout the return process. We pride ourselves on the effectiveness of our technology, and it is clear we missed the mark in providing you with a seamless experience.

We have addressed your feedback regarding the repetitive nature of our troubleshooting steps and the communication gaps with our internal team to ensure our refund process is much faster and more straightforward moving forward. We are glad to confirm that your refund has been fully processed, though we regret the time it took to reach that resolution.

Regarding your experience with the Alchemy H2 bottle, we would appreciate the opportunity to make this right. Please reach out to us at hello@nushape.com so we can provide further assistance with that unit.

Please keep an eye on your inbox for our follow-up, and be sure to check your spam or junk folder if you don't see it within the next 12–18 hours. We value your past support and hope to regain your trust.

Beoordeeld met 5 van de 5 sterren

Thank you for the NuShape Sauna Wrap!

When we sold our house and I couldn't take my 2-person infrared sauna with us, going without sauna therapy was not an option. So, I purchased the NuShape Sauna Wrap and insert. It has proven to be a perfect replacement providing relief from my chronic conditions including pain and inflammation, without the need for an additional space in my home. This wrap helps so much with my chronic health issues. Thank you for making my life that much easier!

4 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi JL,

Thank you so much for taking the time to share your experience! We know how difficult it can be to transition away from a full-sized infrared sauna, especially when it’s a key part of managing chronic pain and inflammation.

We are incredibly happy to hear that our Sauna Wrap has been a perfect, space-saving replacement that provides the same level of relief and support for your health. Knowing that we've made your life a little easier is exactly why we do what we do!

Welcome to the Nushape family, and happy sweating!

Beoordeeld met 5 van de 5 sterren

Nushape for the win!

I own several Nushape products and absolutely love each one! I tried similar products from other companies and they simply don't measure up to Nushape. Nushape products perform exactly as described and the results for me have been phenomenal. I have been a repeat customer for about 4 years and their customer service is top tier. In the very rare event that you have a problem, they are very swift to bring you a viable resolution. Great customer service has become almost non existant these days but this company actually cares about their customers and it shows. I have recommended this company to several friends of mine after they saw my results. Two friends recently made purchases and are pleased with their products and results as well. I would give 10 stars if I could!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Katina,

Thank you so much for the incredible 10-star energy! We are absolutely thrilled to hear that you’ve been part of the Nushape family for the past four years.

It means the world to us that our products have delivered such phenomenal results for you and your friends. We truly believe that our customers deserve top-tier support, and hearing that our team has been able to provide swift resolutions for you is exactly what we strive for.

Thank you for your continued loyalty and for spreading the word! We look forward to supporting your wellness journey for many more years to come.

Beoordeeld met 5 van de 5 sterren

My Go-To Wellness Treatment at Home

I’ve been using the Nushape lipowrap red light therapy since giving birth to my first child, after a friend recommended it to me. I’ve had a really positive experience with it. It has helped with body contouring and noticeably reduced the appearance of my cellulite over time.

I also love that I can use it on my face as part of my self-care routine. One of my favorite things about this product is being able to enjoy red light therapy treatments in the comfort of my own home. It’s convenient, relaxing, and easy to use.

Overall, I think this is a great investment for wellness, self-care, and feeling more confident in your own skin. I would definitely recommend it to anyone looking for an easy at-home addition to their wellness routine.

6 mei 2025
Review zonder uitnodiging
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Antwoord van Nushape

Hi Krisabelle,

Thank you so much for sharing your journey with us! We are honored to be part of your postpartum wellness routine and are thrilled to hear that the Lipo Wrap has helped you feel more confident in your skin.

It’s wonderful to know you’re seeing such positive results with body contouring and cellulite reduction, and we love that you’ve integrated it into your facial self-care as well. Providing a convenient, professional-grade treatment that you can enjoy in the comfort of your own home is exactly what we aim for.

Thank you for the recommendation and for being part of the Nushape community!

Beoordeeld met 5 van de 5 sterren

Former professional dancer

As a former professional dancer, I've endured my share of injuries and surgeries over the years. That's why I'm so grateful to have discovered Nushape Wraps four years ago. I use them on my neck, back, and knees, and the light therapy has been a game-changer for managing my chronic pain.
After each application, my aching muscles and joints feel noticeably better. The fact that I'm still using the same device after four years speaks volumes about its quality and effectiveness.
I'm so impressed with the results that I've just purchased the Nushape mask and can't wait to experience the benefits for myself.
Beyond the exceptional products, I've consistently received outstanding customer service. The team is always prompt, attentive, and genuinely helpful whenever I've had questions.
I wholeheartedly recommend Nushape's products and services to anyone seeking effective pain management solutions. I'm definitely a happy and loyal customer!

Ana

1 januari 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Ana,

Thank you so much for sharing your story! As a former professional dancer, you certainly know the importance of effective recovery, and we are incredibly honored that our wraps have been your go-to for managing chronic pain over the last four years.

It is wonderful to hear that the same device is still providing you with such relief for your neck, back, and knees. We are also so excited for you to start using your new Nushape mask—we can’t wait to hear what you think of the results!

Thank you for your loyalty and for your kind words about our customer service team. We are grateful to have you in the Nushape community!

Beoordeeld met 5 van de 5 sterren

2 years strong with my lipo wrap!

I bought my lipo wrap 2 years ago and have used it consistently every few days. I have lipodema/ lymphedema in my legs and it helps so much with the inflammation and helps keep them drained . I also have list many inches off of my stomach and arms with it. It goes on vacation with me too! I will be purchasing the battery charger for it so I can use it while on long car rides! It has become part of my health and wellness regimen. I absolutely recommend this device!! Thank you NuShape!!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Karrrie,

Thank you so much for being a loyal part of the Nushape community for the last two years! We are absolutely thrilled to hear how the Lipo Wrap has become an essential part of your health and wellness regimen, especially in managing inflammation related to lipedema and lymphedema.

It is incredible to hear about the progress you've seen with body contouring on your stomach and arms as well! We love that your wrap even travels with you—and adding the battery pack for those long car rides is a fantastic idea for consistent care on the go.

Thank you for your recommendation and for sharing your journey with us!

Beoordeeld met 5 van de 5 sterren

I have had my wrap for almost 4 years…

I have had my wrap for almost 4 years now, I love it and when I use it every day I totally see the difference.. I use it mostly on my stomach, and I can see how helps with bloating and the appearance of cellulites I wish they could make like entire short you could put on as a treatment for overall cellulites on thighs and on my behind! Just an idea! :) I will be all over it since I know how good the wrap works. Customer service is a A+, quick, and friendly! Thank you!

28 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Mariana,

Thank you so much for the incredible 5-star review!

We are thrilled to hear that after nearly four years, you are still seeing such great results with your wrap. It’s wonderful to know that daily use has made a noticeable difference in reducing bloating and improving the appearance of cellulite on your stomach.

We absolutely love your suggestion for "treatment shorts" to target the thighs and glutes. Our goal is always to expand our line based on what our community needs, so I will be sure to share your "overall cellulite treatment" idea with our product development team!

Thank you for the kind words about our customer service team as well—we strive to be quick and friendly for every customer. We are so glad to have you in the Nushape family!

Beoordeeld met 5 van de 5 sterren

NuShape has helped to improve the…

NuShape has helped to improve the appearance my skin after pregnancy. Along with exercise, I noticed my skin recover better, and look less saggy, and stretch marks have reduced significantly. I also love how it helps with pain management, and cramps or soreness in my abdomin. I've even used it for family members with pain or inflamed areas, they all said it helped reduce the swelling they were experiencing, and felt the joints they used it on had less pain and more flexibility. The customer service is also the absolute best. All around a great experience with Nushape.

26 april 2026
Review zonder uitnodiging
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Hi AP,

Thank you so much for sharing such an incredible and detailed review!

We are absolutely thrilled to hear that Nushape has played a part in your postpartum recovery. It’s wonderful to know that you’ve seen such significant improvements in skin firmness and the reduction of stretch marks, especially when paired with your exercise routine.

It’s also heartening to hear that the Lipo Wrap has become a go-to for pain management for both you and your family. Hearing that it has helped your loved ones find relief from swelling and improved joint flexibility is exactly why we do what we do!

Thank you for your kind words regarding our customer service—we truly strive to provide the best experience possible. We are so grateful to have you as part of the Nushape community!

Beoordeeld met 5 van de 5 sterren

Best Customer Service Ever

I was only helping a friend who had an issue with her Nushape Lipo wrap.
I reached out to your company for help with her unit. Your company responded so quickly and so caring that I wasn't use to this level of customer service. Turns out her until was still under warranty and you sent her a replacement.
I must say, Joan is the most amazing customer service representative I've ever dealt with and I am 67. She found ways to help instead of just saying, "sorry" which us consumers here way to often. So thank you Joan for all you have done for me.
I will certainly suggest your company to all my family and friends.

Sincerely,

Tom

30 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Tom,

Thank you so much for taking the time to leave such a heartwarming review! It truly made our day to hear about your experience.

We believe that helping our customers (and their friends!) find real solutions is the most important thing we do, and I am so glad I could assist in getting that replacement wrap processed under warranty for your friend. Your kind words about our service mean the world to me and the entire Nushape team.

Thank you for your support and for being such a wonderful advocate for our brand to your family and friends. We are always here if you or your friends need anything else!

Beoordeeld met 5 van de 5 sterren

Over a Year In — Real Results

I've been using the NuShape Lip Wrap consistently for over a year now and the results speak for themselves. The most noticeable difference has been a significant reduction in the appearance of cellulite along with visible skin contouring effects that I wasn't expecting — my skin looks noticeably smoother and more defined. After more than 12 months of regular use, I'm genuinely impressed.

On top of the results, the customer service has been outstanding. Any time I've had a question the team has been responsive, helpful, and a pleasure to deal with.

If you're on the fence, stick with it — the consistency is what makes the difference.

29 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Dina,

Thank you so much for sharing your incredible journey with the Lipo Wrap! We are thrilled to hear that after a year of consistent use, you’ve seen such significant results in cellulite reduction and skin contouring.

You hit the nail on the head—consistency is truly the key to unlocking the full benefits of red light therapy. It’s wonderful to know that our team has been able to support you along the way.

Thank you for being such a dedicated member of the Nushape community!

Beoordeeld met 5 van de 5 sterren

Highly recommend Nushape

I have been using the Nushape wrap for over two years and have experienced several wellness improvements especially in skin/body contour improvements, reduced inflammation and sciatica pain, plus it's warm and comforting. The service has been excellent too.

27 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Jen,

Thank you so much for the 5-star review! We are thrilled to hear that you’ve seen such a wide range of benefits over the last two years.

It’s wonderful to know the wrap is helping with everything from skin contouring to finding relief from sciatica pain—and we couldn’t agree more that the warmth and comfort make the treatment a highlight of the day! We truly appreciate your kind words about our service and are so happy to have you in the Nushape community.

Beoordeeld met 5 van de 5 sterren

Great product

Great product! Very great customer service! I had an issue with my power chord and they sent me a replacement free of charge!

28 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Shae,

Thank you so much for the 5-star review! We are thrilled to hear that our customer service team was able to get your power issue resolved quickly.

We know how important it is to keep your sessions consistent, so we were more than happy to get that replacement adapter out to you. Thank you for being part of the Nushape community, and please don't hesitate to reach out if you ever need anything else!

Beoordeeld met 5 van de 5 sterren

Nushape Lipo Wrap for the Win!

The Nushape Lipo Wrap has been an intricate part of my daily routine for years now. I use it after working out on my abdomen and lower back. It has helped with the loose skin on my abdomen and any lower back pain I may have. I am obsessed and impressed with it and will never go without it. And the customer service is phenomenal!

28 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi F Egle,

Thank you so much for your incredible review! We are honored that the Lipo Wrap has become such an "intricate part" of your daily wellness routine over the years.

It is wonderful to hear how well it’s supporting both your skin goals on the abdomen and providing relief for your lower back—that versatility is exactly what we aim for! We truly appreciate your loyalty and your kind words about our customer service team.

Knowing that you're "obsessed and impressed" makes our day. We look forward to supporting your routine for many more years to come!

Beoordeeld met 5 van de 5 sterren

Sleep Complex Dream formula and Jet lag

I decided to try the Sleep Complex: Dreamstate Formula for the first time because I was dealing with jet lag. I contacted Joan from Nushape customer care (she is excellent), and she recommended this formula right away. They shipped it very quickly, which I really appreciated.

I took 2 pills before bed as recommended. At the beginning, my sleep was a bit uneven and I woke up once or twice for about an hour or so, but I didn’t mind. I knew it was just my body adjusting to the new time zone, and I was able to go back to sleep. Little by little, by the third or fourth day I was sleeping through the night, and after the fifth night I stopped taking them.

On the way back home, I had to adapt again to a different time zone, so I took 2 pills before going to bed. The first three nights, I woke up for a few hours, but I was able to fall back asleep. One day I even slept until 12 noon, which has never happened to me. I was really tired from traveling and also dealing with a cold.

I contact Joan again and told her that I was waking up for a couple of hours, and she explained that it was a typical jet lag “hump.” Since the Sleep Complex works by supporting your body’s natural rhythms rather than forcing sedation, it’s important to stay consistent.

I highly recommend this product if you have jet lag. Be patient—the product does work, and the best part is that once your body adjusts, you can stop taking it. It doesn’t create any dependency.
the owl : )
Maratha

28 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Martha,

Thank you so much for taking the time to share such a thoughtful and detailed review! It was truly a pleasure assisting you through your recent travels.

I am so glad to hear that the Sleep Complex: Dreamstate Formula helped you navigate those challenging jet lag "humps." You hit the nail on the head—because our formula is designed to support the body’s natural circadian rhythms rather than force a heavy sedative effect, it can take a few nights for the body to fully sync up, but the result is a much more natural, refreshed feeling. I'm especially happy to hear you were able to get that much-needed rest while recovering from your cold!

We truly appreciate your recommendation and your kind words about our customer care. Safe travels on your next adventure, and we’re here whenever you need us!

Beoordeeld met 5 van de 5 sterren

Get the portable Nushape wrap!

The Nushape wrap has been a game changer for me! I use it every single day and I just love that I can use the portable power bank & put it in my pocket while I go about my day. It’s the best. It has definitely helped with recovery & inflammation for me. I actually truly notice the difference if I happen to not use it vs. when I do. This has become a necessity for me & I will forever be a wrap user! Their Customer service is amazing too. Very helpful and accommodating!

26 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi Kassi,

Thank you so much for this incredible review! We are thrilled to hear that the Lipo Wrap has become a daily necessity for you and that you’re feeling the difference in your recovery and inflammation.

Being able to stay mobile with the power bank is exactly why we designed it that way—it’s great to know it’s helping you stay consistent even during your busiest days. We'll be sure to pass your kind words along to our customer service team, too!

Welcome to the forever wrap user club! ✨

Beoordeeld met 1 van de 5 sterren

The product is defective

HuThe product is defective. A black plastic like cover is literally covering all the lights. Wet glue is covering the lights and plastic. Wires are hanging off the lights. Their customer service is not responding. Terrible product and do not waste money with a defective product.

They have replied and as of 5/5/26 they are working on resolution. Will update upon completion.

23 april 2026
Review zonder uitnodiging
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Antwoord van Nushape

Hi DC,

We are incredibly sorry to see the condition your device arrived in. This is certainly not the quality we strive for, and we want to make this right immediately.

Please note that our standard response time is 12–18 hours. We have checked our records and want to ensure our messages are reaching you. If you haven't seen a reply from us yet, please check your spam or junk folder, as our support emails can sometimes be filtered there.

We are ready to assist you with a replacement or a full resolution. Please reach out to us directly at hello@nushape.com so we can prioritize your case and ensure you are taken care of.

Best regards,
The Nushape Team

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