NW1 Dental Care Reviews 

Rubbish! I've been a patient there since about 2006-2007, happy with their service until yesterday: £190 for my biannual routine check and hygiene!! I got back home feeling like I had been robbed.
6 months earlier the same treatment cost me £145, which was already expensive anyway.
And yesterday was just the cherry on the cake.
The receptionist doesn't have any customer services skills at all as they don't listen and, in fact, they are very clever in customer servicing you with false empathy while simply interested in taking the money off you and "suggesting" subscribing on a £24/month instead so "you can avoid that next time".
How did they justify the steep charges? Within 6 months they had yet another increase in general prices, plus the "support" for PPE that burdens the patients (that's 100% unfair, if you ask me) and, the best, some odd £40 only for an application of fluoride varnish, this last item I was blamed for as "I should have asked while on the dentist chair about the cost". For a bit of paste!?! So, x-ray which they charge £10 are cheaper than a tiny quantity of paste?!!
As I didn't get any satisfaction face-to-face, neither from my follow up phone call on my way back home, trying to bring to their attention once again that £190 was close to extortion, then a no reply to my follow up email (possibly deleted, instead of raising it with the owners), I've decided to use public reviews and make everyone aware of my experience. Unfortunately, the lowest is 1-star but please do consider this as a zero-star review.
When asked to give me a breakdown of the charges, there was, as I have recently experienced with them, loads of mumbling in the explanation, vague and fast talking so that, in the end, one gives up and, frustrated, just ends up paying.
The other thing that has driven me away is that new policy they have which forces you to pay a deposit when booking with them. Again, tried to explain that I never had to do that and it doesn't really make sense because it's not like I'm booking a haircut or a restaurant so that I don't show up. If I call a dentist that means I need that appointment so, unless I die, it's very unlikely I won't be there on the day and the deposit is a very bad customer experience because of that. "You've never paid deposit?!!! Really??!! How did that happen?!!" (ed.: possibly because I was a patient before you time?!) "I know, it's the system, it's annoying, but I cannot reserve your place if you don't pay the deposit."
As per my email to them, again with no response in 24 hours, I will no longer use their service which is a shame as, indeed, the quality is very good otherwise I would not have returned for 13+ years.
I did announce that over the phone too, the only thing I was told was "I'm sorry to hear that. Goodbye".
A recommendation to everybody, make sure you get a clear list of charges before even thinking about using their services, ideally in writing.

I’ve been going to Nw1 since 2020 for some specialist dental care. They came recommended to me as my original dentist could not complete the work they started. I was worried and sceptical about another dentist which I did not know completing my work. But my worries we’re soon dispelled.
I find the staff to be very professional, courteous and could not do enough to make sure that you are comfortable.
Dr Bodane has a very cheerful manner and knows what she’s doing. She takes the time to explain each procedure to
You. Also, every effort was made to make sure that we were safe from Covid. Hand sanitiser, and somewhere separate to keep your bag and coat before entering the treatment area.
I would definitely recommend Nw1 dental care.

This dentist is the best I have been to in years. How professional the service from receptionist to treatment was 100% a few pounds more than NHS prices but you would never beat this service.