Oakleigh Watches Ltd Reviews 

Couldn’t be anymore helpful fantastic company and fantastically run by Giles beautiful watches ! Picked up a grail watch! And from start to finish it was effortless!

First time in the luxury watch market was made easy with Giles from Oakleigh watches.

Happy to answer my questions and quick with all aspects of the sale from initial enquiries to delivery.

Highly recommended… great service!

⭐⭐⭐⭐⭐
I’d like to personally thank the Director of Oakleigh Watches, Giles Massingham, for helping me with my first Rolex watch from start to finish. I was guided through the entire process with patience, honesty, and genuine expertise, which made what could have been an overwhelming purchase feel exciting and reassuring instead. Giles took the time to understand exactly what I was looking for, answered every question clearly, and made sure I felt completely confident at every stage. The service was professional, transparent, and truly first-class. An exceptional experience and a company I would highly recommend to anyone considering a luxury watch purchase.

Great experience - lovely chap - super responsive and very pleased with the watch. Really good to have a business you can trust!

I recently had the pleasure of buying a watch from Giles and the experience was exceptional from start to finish.

His communication was excellent throughout the entire process, keeping me well-informed and completely at ease. The service was incredibly quick, and he was more than happy to answer any questions I had along the way.

Fantastic experience by a watching for my son. Oakleigh were happy to field any questions I had. They instilled great confidence when purchasing a large value items. Delivery was very quick and the item is arguably better than described! If you’re thinking of making a purchase with Oakleigh Watches then go ahead with confidence - you won’t be disappointed.

Giles was a pleasure to deal with, highly responsive and informative. His knowledge and passion about his watches is evident, which I found very refreshing.

The part exchange price we agreed upon was very fair, especially considering the immaculate condition the watch arrived in.

I’d highly recommend checking out the Oakleigh Watches YouTube channel, here you will get a real sense of why their ratings are so high.

Giles was excellent and very knowledgeable and someone you have every trust and confidence in. A great place to buy a classic watch. No hesitation in recommending Oakleigh Watches.

Giles was an absolute pleasure to deal with, very patient with me and gave some great advice.. I am over the moon with my purchase and look forward to seeing Giles again to add to my collection

Delighted with the service I received from Giles, who stayed in touch regularly throughout the process of receiving my watch. The Tudor I purchased is in amazing condition, even better than the photos suggested. Overall very happy with my purchase and wouldn't hesitate to recommend Oakleigh Watches to anyone looking for a high quality timepiece.

The third time I have dealt with Giles a great guy. Makes even great coffee. Great watches. A real watch guy with a super service. 5*

A fantastic experience working with Giles from Oakleigh Watches. Communication was excellent and the entire process couldn't have been smoother. I would highly recommend Oakleigh Watches to anyone looking for their dream watch!

Excellent service from a very professional firm.
Giles is very helpful, straightforward & good to deal with.

My first watch purchased through Giles / Oakleigh Watches and I say that as I have a feeling it won’t be my last!

Friendly, quick correspondence and a cracking cup of coffee at the showroom too where I was really looked after to get the watch I’ve been after for some time.

Traded in another and the deal was fair and easy… the whole experience thoroughly enjoyable and love the new piece!

Thank you!

This co is first class and very easy to work with Giles made the purchase totally hassle free watch arrived as promised and in the condition as advertised I will have no hesitation is purchasing from them in the future

I purchased a watch that was advertised.
as“nearly new no marks to distinguish from new,” That's a direct quote from the description of the watch.

But when it arrived, it had several very visible scratches all over the watch and very clear signs of wear. The condition did not match the description at all.

Delivery took a while as it needed authenticated frustratingly 4 days after I paid I had to contact the seller who told me that it needed to be authenticated once it got to here I received it Next day, I feel without my message I wouldn't have even been contacted at all.

Although the sellers communication once I had established first communication was very good and He was very helpful. Offered me a token of Goodwill and to make the watch right which I declined.

Overall, considering the feedback this seller has and the amount of time I spent researching the watch and this company I still can't believe This happened It went so very wrong. I am beyond disappointed and still saddened by what happened.

I don't appreciate the passive aggressive response either. You clearly didn't post it straight away at all.

Your 11 photos were misleading as you show none of the scratches. You could have added 100 photos but if your not going to show the actual side of the watch or strap with said marks really doesn't matter how many photos you add.

You do not show the scratches on the hastelite glass or to the back of the watch which was scratched on two sides of the lugs.

And personally to say the strap was new.
is a joke as you can see from the photographs that I've taken it's very much used and worn.

Also again, you're missing the point with the delivery from you to the authenticator was slow!
From the authenticator to me was next day delivery.

I simply wanted the watch that you described.
If you had have said, "very slight marks of minor wear" I would have never bought the watch.

And Regardless of the discount that I had and the service that you offered personally, it was appalling.

Update.16/10/25.
Seller has tried to remove this review.
Which does make me question all the other positive ones.

Update.30/10/25.
Again the seller has tried to remove the review.

A great experience in watch buying, watches are presented in first class condition, photos don’t always reflect the quality.
No hesitation in recommending Giles, if you are considering your next purchase.

I had an excellent experience purchasing a watch from Giles. Giles was knowledgeable and clearly passionate about watches. He took the time to walk me through the details of the piece I was interested in and answered all of the questions with clarity and accuracy.

Giles's expertise gave me complete confidence in the authenticity and value of the watch. The communication was prompt and professional, and he was patient in answering all my questions.

The watch arrived exactly as described—100% authentic, carefully packaged, and in excellent condition.

I would highly recommend Giles to anyone looking for a knowledgeable and trustworthy watch dealer. He definitely went the extra mile.

We’ve just bought our 4th watch from Giles, and once again, the service is first class & flawless. Excellent personal, tailored advice & selection of a beautiful watch, coupled with a very efficient service & delivery. Thank you. 🤩

Personal service that is factual, accurate and not at all pushy.
Giles makes absolutely sure that the experience is first class.
2nd timepiece aquired from Oakleigh Watches and will undoubtedly return.