TSE Slovakia s.r.o. (OEMVWSHOP.COM) Reviews 154

TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Habe mir im Januar eine neue Batterie für das Notruf System bestellt und einen neuen Spoiler für mein Heckfenster. Laut Homepage alles innerhalb weniger Tage lieferbar. Rechnung erhalten, bezahlt... Toon meer

Beoordeeld met 5 van de 5 sterren

Trotz fehlenden Bilder von d. Felgen auf d. Homepage, wurde mir telefonisch mitgeteilt dass die Original Felgen die ich suche, genau die sind laut Teilenummer. Sowohl telefonisch als auch per E-Mail... Toon meer

Beoordeeld met 5 van de 5 sterren

İstediğim OEM ürünleri, Octavia tour 1U2 için vites değiştirme çubuğu 1j0711803c ve diğer vites değiştirme gönderildi. İlk siparişimden sonra, ikinci ve üçüncü siparişlerim oldu. Sonradan verdiğim sip... Toon meer

Beoordeeld met 5 van de 5 sterren

Ich habe mir für meinen Skoda Octavia 1Z zwei Kabelbäume für Beheizbare Vordersitze gekauft. Bestellung wurde am 21.01.2025 aufgegeben. In der Bestellbestätigung wurde das voraussichtliche Versan... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel
  2. Automaterialenwinkel

Geschreven door het bedrijf

Genuine spare parts for Audi, VW, Skoda, Seat, Bentley, Porsche and BMW


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

Ware nicht lieferbar, Rechnung wird nicht erstattet

Habe mir im Januar eine neue Batterie für das Notruf System bestellt und einen neuen Spoiler für mein Heckfenster. Laut Homepage alles innerhalb weniger Tage lieferbar.
Rechnung erhalten, bezahlt, dann kam die Email Ware ist aktuell nichts lieferbar, sie bitten um Geduld.
Ich warte nun schon seit über acht Wochen, mittlerweile werden auch Emails nicht mehr beantwortet.
Wollte vom Kauf zurücktreten, habe um Erstattung meiner Rechnung gebeten, keine Antwort.
Also leider absolut nicht empfehlenswert.
Sehr sehr schade!!!

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great inventory of parts and cheap cost

Great inventory of parts and cost are cheaper than competitors. However, FedEx shipping is expensive (€45) for small packages and PayPal charges (€11) that I haven’t seen before from any merchant.
The package arrived on time to Australia.

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Defective Part and Refused Warranty

I ordered an airbag control unit for an Audi, but the part arrived defective. It was installed by a local authorized Audi dealer, and their diagnostic report confirmed the unit was faulty. Despite this, OEMVW refused to honor the warranty and instead claimed the issue was due to wiring, even though there was no evidence in the diagnostic reports to support that conclusion. I am extremely disappointed with the lack of accountability and integrity, and would not recommend this seller.

18 november 2025
Review zonder uitnodiging
Logo TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Antwoord van TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Good day, thank you for your feedback. This is a little bit different story as you sent to us via email. This is the first email received from you dated 29th of September 2025.

"I’m reaching out regarding the part I ordered from your company a few weeks ago. After installation, it worked for a short time, but the original issue returned shortly after. I took the vehicle back to ATL Auto (Audi), who advised that the part is defective and that I would need a replacement."

Where you confirmed that our item worked after installation some period but the ORIGINAL issue returned after a short time.

Then we asked several times for the complete diagnostic report. We have received one with hidden fault codes related to the airbag control unit 4M0959655E. After a few days and a couple of emails, we have received the date 24th of October complete diagnostic report from your car.

Regarding the information in your diagnostic report — all related airbags, seat belts and crash sensors are short to plus, short to minus sporadic or static . Also, the crash sensor for the side airbag, driver side rear
Incorrect component installed.

So result in this case, you have a problem with the wiring harness to your Audi Q7. One of the components was installed incorrectly . A short circuit in the wiring led to damage to the control unit purchased from us.

As we have informed you via email, problem with the wiring harness and components in your car need to be solved first, and then you can install brand-new spare part.

Your case was forwarded to Slovak Trade Inspection from your side. We have forwarded full email communication with you, also details about your case.

We are sorry, but this is a mistake on side of your workshop. They have to repair the harness to your car before they install a new unit.

Thank you BR CEO Thomas Smith

Beoordeeld met 1 van de 5 sterren

Nul ne commandez pas sur ce site

Je déconseille d'acheter sur ce site j'ai fait une commande le 13 décembre 2025 pour être livré le 5 janvier 2026 sans aucune nouvelle et ils ont envoyé ma commande jusqu'au 12 janvier en plus il se sont trompé sur mon adresse et j'ai du me battre 2 semaine pour que je reçois ma livraison avec fedex

13 december 2025
Review zonder uitnodiging
Logo TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Antwoord van TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Good day, thak you for your feedback.

Yes you have placed order 13 of desember, with expected date of shipping 05.01.2025.

Because of christmas and new years holidays was expedition of all goods late and we are very sorry for that. Your package has been shipped 10th of january and we have updated shipping from Fedex economy to fedex overnight express for free.

we sent your package to exactly same adress we we have received in your order, this is generated by system


Thank you for understanding and have a good day. BR CEO Thomas Smith

Beoordeeld met 1 van de 5 sterren

144 bad reviews here and counting what…

144 bad reviews here and counting what else can i say that has not bean said by all the other customers , order parts payed fast shipping parts took much longer to get delivered once they did i received parts that were open and not original confirmen this with dealer and most importan color does not match the other part that was on the other side also did not have the stamp my original left side did have so 100 % not original part also packaging is generic with only a ziplock bag with no part number really a waste of time and money don't recommend this place, only thing i regrets is not having read this reviews before my purchase if you are reading this don't make the same mistake i did.

5 oktober 2025
Review zonder uitnodiging
Logo TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Antwoord van TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Good day, thank you for your feedback. We have 145 reviews total including your negative review and rating is 4,0 from 5,0 so that you are writing here is nt correct. After cherking your account Night Rider you submitted 7 of 7 reviews to different companies and all of then then are negative.

You have purchased spare part with part number 8P4863905 4PK . what is set of black clips for audi A3 from year 2004. Set of clips is brand new and original. Yes if your clip in your car is 20 years old, color can be little bit different. But it is possible to get if from audi only in one color and that color is black

https://www.oemvwshop.com/8p0898283-4pk-sundry-parts-set-soul-black-p1176381/?sti=11967006

When you contacted us regarding returning of spare parts, this was not any problem. Problem is only that you never sent spare parts to us. Provided tracking number to paypal and to us never worked. Because of that was refund not processed.

As we confirmed couple of times, as fast we will get spare parts to our warehouse, we will send money back. This is standard procedure.

As you informed via email if we will not refund money without received goods, you will leave negative feedbacks about our company. You have to return spare parts, then you will get money back.

Thank you for understanding

BR CEO Thomas Smith

Beoordeeld met 1 van de 5 sterren

Refus de remboursement d’une pièce reçue endommagée

J’ai commandé une pièce volumineuse, 1000 euros de frais de port, cette pièce est arrivé 9mois plus tard endommagée, encore 6 mois plus tard, ils me renvoient la pièce que je reçois également endommagée. Bien qu’ayant fait des photos de la pièce encore emballée chez le transitaire, ils refusent de me rembourser car ils demandent des photos vu de dessous ou l’on voit la palette. Entre les frais de transitaire, la douane, les frais de transport, j’en suis à plus de 2000 euros de ma poche.

1 juli 2025
Review zonder uitnodiging
Logo TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Antwoord van TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Good day, thank you for your feedback. Your shippment was full insured. To open any claim with shipping provider we have to follow some rules. We have to provide in timeframe 48 hours after shippment received damaged - damage report - signed upon receipt of goods from shipping provider. Pictures or package, damaged spare parts and if we are asking for more pictures for shipping provider you must provide it. We have acked couple of times for damage report signed upon delivery - we have never received this report. We have never received additional picture we asked for. Because of that we was not able to start claim process with shipping company and insurance company. We are sorry for that.


Bonjour, merci pour votre retour. Votre envoi était entièrement assuré. Pour déposer une réclamation auprès du transporteur, nous devons respecter certaines règles. Nous devons fournir, dans un délai de 48 heures après réception du colis endommagé, un rapport de dommages signé lors de la réception de la marchandise par le transporteur. Ce rapport doit inclure des photos du colis, des pièces endommagées et, si nous demandons des photos supplémentaires au transporteur, vous devez les fournir. Nous avons relancé à plusieurs reprises pour obtenir ce rapport de dommages signé à la livraison, mais nous ne l'avons jamais reçu. Nous n'avons jamais reçu les photos supplémentaires demandées. De ce fait, nous n'avons pas pu entamer la procédure de réclamation auprès du transporteur et de la compagnie d'assurance. Nous vous prions de nous excuser pour ce désagrément.

Best regards CEO Thomas Smith

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with: Excellent communication, outstanding packaging.
Parts & shipping prices are very competitive. My goto for OEM parts.
Professional team, very recommended.

22 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Preis Leistung Top. Super Beratung.

Trotz fehlenden Bilder von d. Felgen auf d. Homepage, wurde mir telefonisch mitgeteilt dass die Original Felgen die ich suche, genau die sind laut Teilenummer. Sowohl telefonisch als auch per E-Mail war die Beratung sehr gut und effizient. Bestellung abgegeben und ca. 10 Tage später wurde die Lieferung zugestellt, super verpackt und unbeschädigt.
Bin sehr zufrieden!

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional service

Exceptional service. The accessories and spare parts are shipped very well packaged and protected. My only suggestion would be that the items could be delivered more quickly. Otherwise, nothing to complain about.

19 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Me siento estafado

Me siento estafado, compré unos reflectores chequeando con la información que indican en la web pero luego no eran compatibles. Intenté solicitar el retracto pero me dieron largas y un mal servicio

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great team

Great team, and fair price 👏 👍
I just ordered an original Pumpe with 105€, in Germany at Audi was 500€, I just saved like 400 euros, and it was a problem with the delivery company from FedEx, the package was sent back to Slovacia, the team responded immediately and they sent me in the next day with other company, response from the team was amazing, and I don't have the words to say only that they are very nice people.
My best regards for all the team.
Don't hesitate to buy some car parts from OEMVWSHOP.COM

2 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trustworthy Company

Excellent communications throughout the order.
Very nice, straight forward and honest people. No hesitation in recommending them at all.
Neil UK

18 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excelente mi compra

Excelente mi compra, llegó muy rápido, no lo esperaba tan rápido, un repuesto totalmente original, todo muy recomendable volvería a comprar a pesar que estoy muy distante en Argentina.

15 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was my 1st order to this supplier…

It was my 1st order to this supplier and I really happy with them. They are serious, delivered an original item as by request and offer. The delivery was short and without issue. Many thanks.

7 november 2025
Review zonder uitnodiging
Logo TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Antwoord van TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Dear customer, thank you for your review, we really appreciatte it.

We wish you all the best!

Best regards,
Kristina

Beoordeeld met 5 van de 5 sterren

Produits de qualité.

Produits de qualité.
Service au top
Et la communication est excellente avec les commerciaux du site.

Très professionnel

22 augustus 2025
Review zonder uitnodiging
Logo TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Antwoord van TSE Slovakia s.r.o. (OEMVWSHOP.COM)

Dear customer, thank you for your review. We really appreciate it.

Best regards,
Kristina

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