Such a smooth experience. No nagging emails from this super company. Just my small order fulfilled with speedy delivery. Very impressed and I will definitely be ordering from them again. Such a nice... Toon meer
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Lees wat reviewers zeggen
I had problems on their website making a payment by PayPal and credit card. I contacted customer service and the lady took me through the process of paying by PayPal giving me a link to complete it. T... Toon meer
Excellent transaction and quick on delivery. A well packaged item. Too early to comment on the contents but hopefully they work well in the coming weeks/months. Thanks again 👍
First of all I want to thanks the team who Response me and sort out my problem Delivery service delivered my orderd some where else I complained to customer service and they send me another one Th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.
Contactgegevens
312 Accrington Road, BB1 2AN, Blackburn, Verenigd Koninkrijk
- 01254 369101
- wholesales@oilsandherbs.co.uk
- www.oilsandherbs.co.uk
4,6
Uitstekend
421 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great communication and items delivered…
Great communication and items delivered quickly and on time.
3 januari 2024
Had a wait few days fur product arrival
3 januari 2024
Fast delivery A+
2 januari 2024
I placed 2 orders - the 2nd I didn't receive after more than a month
I placed 2 orders, but the 2nd one, which I placed it on 11th of Dec 2023, I didn't get it untl tday, 15th of January 2024.
They have the worst international delivery I have ever experienced !
Besides, the Customer Supp Rep, after I placed the 2nd order, he got back to me to telling me that the UPS Rep asked me to review my delivery address, as I filled Las Palmas de Gran Canaria as being in Spain ... which actually is a Sanish territry, even though is an island.
15 januari 2024
Review zonder uitnodiging
Antwoord van Oils and Herbs UK
Hello, Fantastic news that you've received the product!
Spanish customs impose significant restrictions on the import of herbs or Turkish honey into Spain, even with the necessary certificates. Unfortunately, this has been causing delays in releasing the products.Moreover UPS charges excessively for Canary Island delivery, whereas Royal Mail's fees are £18.00. Our standard delivery charge is £14.50. But This won't be happening next time.
We truly appreciate your patience in this matter, and to compensate for any inconvenience, we're pleased to offer you a 10% discount on your next order.
Simply use the promo code "MAX10," applicable to your email ID only.
Thank you for your understanding.
My product wasn't as expected
My product wasn't as expected, I ordered shilajit resin 60gram and I got 20 grm small pot of liquid shilajit not what I ordered.
Will never ordered again
4 januari 2024
I have emailed over twice as I have not…
I have emailed over twice as I have not received my parcel and I have had no response. I would warn people of this and will be putting a warning on review I am not happy with this
4 januari 2024
Antwoord van Oils and Herbs UK
Hello Daren,
I sincerely apologize for any inconvenience caused. According to Evri's proof of image, your parcel has already been delivered. However, as you haven't found it outside your door, we have dispatched another package via Royal Mail. We hope you receive the parcel today or tomorrow. Royal Mail will send you an email notification before delivering the package. Please keep track of it.
Thank you for your understanding.
awful customer service...forgot to send…
awful customer service...forgot to send the promo product along with my order....also my order did not come in its original box....
20 december 2023
Review zonder uitnodiging
Antwoord van Oils and Herbs UK
Hello ! We sincerely apologize for any inconvenience caused. Unfortunately, due to an overwhelming demand for our product, we encountered a slight delay in fulfilling your order. The good news is that your pending order has now been dispatched, and we assure you that it will be delivered as soon as possible. Thank you for your understanding and patience!
Everything was OK
29 november 2023
EVRI was hopeless on delivery (saying…
EVRI was hopeless on delivery (saying they couldn't deliver because no one was home) as there was someone in the house both days. I won't deal with companies who use such bad deliverers.
4 december 2023
The company was very helpful when my…
The company was very helpful when my delivery was sent back because I kept missing the delivery,
4 december 2023
The product is as good as described &…
The product is as good as described & the posting was quick, but the delivery company ( evri) is poor.
29 november 2023
Delivery excellent
Delivery was very quick no issues however the pomegranate peel powder was extremely bitter. Did not look nothing like the fruit. Sorry to say won’t be buying again
5 december 2023
The items arrived in time as they…
The items arrived in time as they promised very good quality and service all packaging is clean and tidy very high standard and a good extra thing is that the spice packets were resealable. And also gave freebies I would recommend this to anyone and day and will continue to order from this company for years to come.
27 november 2023
Happy with a product
4 december 2023
Good products very helpful
Good products very helpful, always ready to give good advice, can trust their products 100%
1 december 2023
Good quality product at reasonable…
Good quality product at reasonable price. ( Shilajit ). Easy order and quick delivery. Good company all round.
24 november 2023
Beautiful scent at a good price and…
Beautiful scent at a good price and swift delivery.
24 november 2023
They short delivered me and have not…
They short delivered me and have not responded to my emails asking them if the outstanding items are on backorder. Appears to me as if they short deliver items and then make it impossible for customers to get in touch with them to resolve the issue.
29 november 2023
You kept your promise and delivered my…
You kept your promise and delivered my delivery on time. Will I use again? Yes I will indeed.
27 november 2023
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