OlenaCleaning LTD Reviews 

I have been using Olena cleaning now for over 6months. Our assigned cleaner does a fantastic job with great attention to detail. The service from head office has also been excellent and prompt. Highly recommend!

I have been using OlenaCleaning fortnightly for a couple of years, and it’s been a seamless experience. Great communication and a consistently good job.

Excellent service, I've been using for 4 years and they are always reliable and every cleaner has been amazing, I couldn't recommend enough

I have used Olena cleaning for a few years and the service has been great. The communication is excellent, the cleaners are friendly and my flat always looks amazing after it is cleaned.

Have been using for nearly two years now, great consistent service and always super flexible on times

I have been using Olena Cleaning Company for nearly a year now and am very happy and confident in recommending them. They have always been very helpful, obliging and accommodating to my needs. The cleaners that they have sent have been pleasant and polite and worked well. There have been language barriers with the cleaners but this has not proved too difficult with computer/mobile phone translation available. Thank you Olena Cleaning for all your help.

We have been using Olena’s Cleaning for a while and it’s always been a great experience. She is always very flexible and really goes out of her way to accommodate us whenever works best for us. The cleaners are always professional and provide a great clean - would recommend!

We love our cleaning service with Olena Cleaning - we have the same wonderful lady, Svetlana, who comes to clean our flat each week, she is polite, kind, thorough, professional and caring of our personal belongings and space. We are so happy with her and the service we receive. Olena, is very prompt at responding to any messages or requests, and is always courteous and professional. I also love how flexible the company is, she will always try to accommodate around our schedule if we need to change anything. They are also comparatively very affordable compared to other London based cleaning companies. My partner and I thoroughly recommend Olena Cleaning and are very grateful for their services.

Really reliable cleaning service. Our cleaner is really trustworthy and does a good job every week, would definitely recommend.

Olena cleaning have provided us with our cleaner for many years. She is utterly reliable, excellent and like one of the family. We wouldn’t use any other company and warmly recommend Olena cleaning for their reliability, efficiency and excellent communication.

Had a great experience with Olena Cleaning over the past year or so. We have moved house in that time and still we receive great, friendly cleaning and domestic support from multiple professionals depending on our location.

There have been price rises over the time but throughout it is good value, and prices are rising everywhere recently anyway.

Communication with Olena is fast, via message, and often in advance giving us time to adapt. I’m happy to continue with Olena services for years to come!

I've used Olena Cleaning over the the last 5 years on a fortnightly basis to clean my flat.
Over that time I have requested the cleaner to come on different days which has never been a problem, and it usually tends to be the same cleaner.
Compared to other companies I've used before them, they're professional, polite, hardworking and reasonably priced.

Absolutely wonderful service, easy to deal with, lovely and professional. Would not ever hesitate to recommend to anyone. They also support immigrants from Ukraine and it is lovely to see.

Different cleaners are sent every time so I have to explain each week where everything is and what rooms need doing. On top of that Olena is incredibly rude and difficult to deal with. Would genuinely recommend you to go elsewhere as its a lot of aggravation with Olena.

Great services, affordable prices, quick cleaning. Requested the cleaner to come on specific days, and my request was acknowledged very quickly. I am working from home, and the girl does their job well, with no destruction. Thank you.

Very rude owner of the company. Sent in the girl who firstly could not find the address and did not speak English whatsoever. She spent 1h in the office room not sure what she was doing there that long ( later found out that she was on the phone) there is 1 desk and a cupboard to dust and vacuum very small piece of carpet (box room). Then spent over 1.5h in 1 bathroom and then started the shower room calling her boss that she needs more time ( I booked 3h for 1bed with shower room and bathroom). I ended up cleaning myself the entire place. The bathroom she cleaned had streeks on the mirror and the glass. This woman didn't know what she was doing and how to clean. I contacted the owner while the cleaner was in my flat and she had an excuse for everything. I regret paying for this. Truly avoid this 'company'!

I've used the service once so far for east London area. The young lady (who doesn't speak much English) came and cleaned the house. She was a little slower in getting things done than I had expected, but she did a good job.

I will update this review after few weeks of using this service.

The owner is rude and the last staff she sent did not complete the work claiming that "apparently their terms & conditions" they can only ironing 12 items per hours. I paid 4 hours ironing jobs and the only cleaning work was my hallways. The cleaner ironed only 1 basket and lied that my husband told her to leave the rest. Be very careful with them I am about to open a claim with my solicitor because the cleaner recorded my appartement and our personal belongings without our permission.

Amazing and affordable cleaning service! Very reliable cleaning ladies! All my wishes was acknowledged immediately; great customer service. Having it on a regular basis; definitely I recommend OlenaCleaning Ltd .

Highly professional and trustworthy, always provide excellent services. I recommend them to everyone