Omaha Steaks Reviews 

In my opinion, Omaha Steaks have gone down hill yet their prices have gone up greatly for cuts I purchased often. My last go around with Bison ribeye's was not very good. The meat was tougher than normal and had way more gristle than all my previous purchases combined. I cook the steaks around medium but most times are closer to medium rare, so it is not being over cooked.

I can always depend on the quality and accuracy of my orders.

Ordering easy to follow. Communication on shipping information was very good. Last order arrived on time and was packaged very well.

There was an initial shipping discrepancy but Omaha Steaks chat bot and customer service handled it courteously as well as generously. Truly professional actions that matched their attitude. I will definitely consider this company for future purposes above all others.

On time, cold pack worked, meat quality is up to expectation.

3/27/26 7:44 am UPDATE: I GO TO EMAIL THIS COMPANY ONLY TO FIND (SINCE JAN) THEY'VE EMAILED ALMOST 11K TIMES. I AM OBVIOUSLY EASY TO CONTACT. YOU DO THE FOOTWORK... STOP HARRASSING PEOPLE VIA EMAIL. YOU COMPANIES NEED TO LEARN YOUR PLACE, AND IF WE, THE CUSTOMER, ARE SO VALUABLE, WHY DID YOU NOT REACH OUT TO ME DIRECTLY THROUGH EMAIL AS YOU'VE BEEN DOING DAILY MULTIPLE TIMES WITH OFFERS, THE SAME WAY? AVOID THIS COMPANY PEOPLE. LOOK WHAT'S HAPPENING TO ME, AND I SPEND THOUSANDS OF DOLLARS PER YEAR, DID SPEND! $800 of unwanted substitutions

—I paid for upgrades and was ignored

I am beyond irate. Over the last year, I have spent hundreds of dollars per order with this company, but this shipment is a total failure. I spent hours on the site, specifically customizing my order, and, most importantly, I paid for upgrades just to secure the specific, lower-priced cuts my family actually eats.

Despite this, your packagers substituted every single one of the 15+ steaks I ordered with filet mignon. We do not like filet mignon, and even our dogs won't eat it. I am now stuck with nearly $800 worth of meat that is, essentially, waste.

It is pure insanity to ignore a customer's paid-for selections in favor of a "warehouse choice." If an item is not in stock, do not substitute it with something I did not ask for. This is a massive financial loss and a total disappointment. My advice to others is to shop in-store, or avoid this company at all costs; I am currently struggling with whether I can ever trust this brand again.

Despite my clear instructions, every single one of the 15+ steaks I ordered was substituted with filet mignon—a cut my family specifically dislikes. I am now stuck with nearly $800 worth of meat that even our pets won't eat.

It is unacceptable for packagers to ignore a customer's specific, paid-for selections in favor of "warehouse choice" substitutions. This was a significant financial and emotional disappointment. I strongly advise others to shop in-store where you can actually see what you are buying, as I am seriously reconsidering my future with this company.

Great taste. Excellent selection. Tolerable pricing.

Great selection. Delivery was fast.

Everything arrived at a decent time.The stakes are great.The burgers are great.The pork chops are awesome.I love the hot dogs that everything was really wonderful.And it's been feeding me now for almost a month

Ordering was easy, packaged arrived on time and as usual it's delicious!

I cannot rate anything other than the prompt and exact delivery date because I purchased the Easter Feast which hasn’t occurred yet….

My order was damaged in route but then they closed ticket as delivered. Called explained and they resent my order

Omaha delivers! The food quality is phenomenal. You always deliver when you state and Omaha has the best customer service I have ever experienced. Omaha is perfect for my busy lifestyle with satisfying portions ready to go.

The package was damaged in shipment they
replaced my order right away everything I
received perfect condition as always enjoying
my food thanks

Placing my order with y'all was very easy. The delivery time is always when you say and in good shape. And the food is always great.

My order was 3 days late and delivered thawed and warm and I still haven’t been credited !!!
Plus you never sent me any notifications about my order being late!!! I had to check on it myself !

Ordering was easy and the gift was delivered as described.My recipient was very pleased.

Courtesy towards customers and knowledge of product offers, with live service representative.