Onlinelighting Reviews 

632
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

The delivery of my order was late, and had as yet not been received. No communication or explanation has been forthcoming. Poor device. I can’t comment on the products as I’ve not received them.

Beoordeeld met 5 van de 5 sterren

We are really pleased with our order very good ordering service and excellent communication. The lights are good quality and easy to install. We will be back to order some more lights and will be r... Toon meer

Beoordeeld met 5 van de 5 sterren

Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great products, loads to choose from in the range. Delivery was the next day, all correct and well packaged! Can’t ask for much more - will definitely be using again!

Bedrijfsgegevens

  1. Lampenwinkel

Informatie afkomstig van verschillende externe bronnen

Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

632 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(632)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Outstanding!!

Great value for money
Service and delivery outstanding
Attention to detail with the packaging
Fully recommend to anyone reading this

13 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Product was delivered within 18 hrs of ordering on free standard delivery. Good quality lights for the price, which was so cheap. Will use this company again. Thanks

30 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and Easy

Ordering was very easy and the delivery was super-quick. The shaver light arrived well packed and in good order. I have not yet had time to fit it - but that looks to be easy, too. Rather impressed by Onlinelighting, actually.

31 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a fabulous lamp

What a fabulous lamp. Very reasonably priced. It arrived the next day. Easy to assemble and much admired.

27 januari 2024
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thanks so much.

Beoordeeld met 5 van de 5 sterren

Purchasing a Standard Lamp.

I was pleased to find the Standard Lamp at Onlinelighting however a box arrived yesterday, 25th January, which only contained the lampshade, the light bulb and the flex and plug. I have written to Onlinelighting asking when I can expect the remainder of the lamp. I was very pleased with the delivery driver, who was very polite. My apologies on further examination of the parcel on Sunday I found the remainder of the lamp and a friend helped me assemble it. I am very pleased with it. Thank you.

25 januari 2024
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We work very hard to provide excellent customer service so thank you for
your acknowledgement.

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER FROM THIS SELLER!

DO NOT ORDER FROM THIS SELLER!! I ordered 2 wall spotlights from them. At that time they had an option for the suggested bulbs, But the bulb suitable for the fixture which were necessary for my electrician to install them. A few days later I spoke with an agent who advise me that the bulbs were back in stock and I placed an order over the phone. Once `I received them the electrician did the install. But the bulbs they sent sits way-out above the edge of the spotlights. I contacted them about this and sent photos, but all they were willing to do was to replace the spotlights. This meant that I would have to call out the electrician to remove them and then come back again to install whatever replacement I deiced upon. This would be extremely costly to carry out. I rang again and apprised them of the situation and asked if they would be willing to meet some of the the re-install cost as it was their fault. They told me they would be unwilling to to do anything about it other than to send me 2 new spotlight units. This is the reason I'm giving them 1 star. If it were possible I would give them 0 stars. I recommend to go to another retailer as Online Lighting's customer service is really appalling.

15 december 2023
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Perhaps you could send identifying details to customerservice@onlinelighting.co.uk as despite our best efforts we cannot locate you on our system.
The Customer Care Team

Beoordeeld met 5 van de 5 sterren

Efficient and as described.

The item(S) arrived quickly, were well packed for transit in recyclable packaging. All products were as described and good value for money. Would recommend.

25 januari 2024
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We are very thankful for your very kind comments.

Beoordeeld met 5 van de 5 sterren

Quick delivery next day

Quick delivery next day, the lights were very high quality, well made easy to fit

24 januari 2024
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We are delighted you are so pleased with your purchase

Beoordeeld met 4 van de 5 sterren

Service fine product disappointing

OK so the company were fine. Kept us informed. Product delivered before availability date advised.

However product was not as substantial as hoped possibly a shortfall in the design. The look is exactly what we wanted but fittings are weak

20 januari 2024
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We work very hard to provide excellent customer service so thank you for
your acknowledgement

Beoordeeld met 5 van de 5 sterren

Ordered some medium picture lights

Ordered some medium picture lights. The were delivered super quick and they look lovely on the wall

16 januari 2024
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Many thanks for taking the time to comment.

Beoordeeld met 5 van de 5 sterren

Fast and efficient

Had just what I was looking for and super fast delivery. Very happy. Thank you

30 oktober 2023
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We are delighted you are so pleased with your purchase.

Beoordeeld met 5 van de 5 sterren

Very Happy Customer.

Good website. Good description of the product. Fast and very safe delivery. I am a very happy customer and will buy from Online lighting.co.uk again.

6 januari 2024
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We work very hard to provide excellent customer service so thank you for
your acknowledgement

Beoordeeld met 5 van de 5 sterren

Ordered ceiling light for first time…

Ordered ceiling light for first time with this company. Very effecient service and product is of very good quality and good value too. Highly recommend!

3 januari 2024
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you, we look forward to you shopping with us again soon.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer