On The Go Tours Reviews 

Our tour guide was Sy, for our Very Vietnam trip from Hanoi to Ho Chi Minh. We were very pleased with the tour and the places we went to. It gave us a great sense of the country, the people and the history.

This is without a doubt one of the most incompetent companies I have ever worked with. They outsource much of their work to Europamundo, which does an ok job at bringing you to various cities. But if some kind of issue arises, then the sheer stupidity of this system shows itself. Europamundo will tell you that they cannot resolve the issue and that for contractual reasons you aren't allowed to either, even if it would be easy to do so. They will tell you to contact On the Go Tours, and On the Go Tours will basically show they are incapable of even extremely basic tasks like extending a hotel stay by another day. The result will be several days trying and failing to find a solution to what should be a trivially simple problem to resolve.

If I could give no stars I would .
I would NEVER book with On the Go again ,my Dad was diagnosed with cancer so I cancelled immediately, other tour companies were able to give credit vouchers immediately BUT On the Go asked when could I rebook it .This company has no compassion or empathy at all for a situation like this ,it is obvious that they have not experienced a parent ill or dying .How can you book another date if you don’t know if your Dad will
live ,need treatment etc . Your headspace is not in a frame of mind to even consider a holiday !
The On the Go staff need to undergo training to learn some compassion and empathy .l am aware they are the middle men BUT I am sure they could issue a voucher or to not harass me for a future tour date.
My Dad died within 3 weeks of his diagnosis and I can only write this review months later !
I attempted to contact On the go but no email is available and the chat bot states you will be attended to within 2-3 mins yet it was at least 30 mins so I gave up!
Never go via a middle man company just deal direct with a tour company!

We booked the Windmills to Wonders tour. As we were arriving by car we requested the name of the hotel we would be staying in. We were told the hotel would be advised closer to the start of the tour and advised the name of three hotels normally used. Two days before the start of the tour we received an email from Euromundo stating they were conducting the tour and the name of the hotels. The hotel in Amsterdam was miles out of the centre in an industrial area near the airport. There was no restaurant at this hotel and none nearby. It cost us €60 each day to go into the city and back to eat. The first day we were taken to see the windmills. It was a tourist village with windmills in the distance, then on to a “typical” village where the street had places to eat and souvenir shops. We caught a boat from here to another village where we got back on the bus and were driven to building where we had a demonstration of cheese and clog making. Then on to a diamond place. We were then taken into Amsterdam where we were left for 3hours. The bus picked us up at 9.00pm. An extremely long day. The next morning we left at 7.30am for Brussels and onto Paris. Another long day. Day on the itinerary said Versailles in the morning and a city tour of Paris and Montmartre in the afternoon. As I booked this tour because it included Versailles I had also booked tickets to the palace for the morning. The itinerary was changed to tour of Paris in the morning and Versailles in the afternoon. Fortunately our guide was able to help us with transportation to Versailles in the morning otherwise the money I spent on the tickets would have been wasted. The next day we had a cruise on the Seine which was lovely but when we docked we were told there was no bus available to take us back to the hotel and we would have to make our own way there. That was the end of the tour - 3 and a half days and find your way home. I would say this trip was inexpensive but to be honest it wasn’t even worth what we paid. Both hotels were way out of the city centres and struggling to be 3 stars.

Our tour guide Nash and our driver Mohamed made the most memorable and special honeymoon experience for us in Egypt!

Nash is a wealth of knowledge when it comes to Egyptology allowing us to learn so much, and answering any question we could possibly ask whilst making it a fun, interactive learning experience. Nash also gave us nothing to worry about and made us feel incredibly comfortable throughout the tour. Everything was taken care of and we didn’t have to think of a thing. It really was a 10/10 experience and I would highly recommend Nash and Mohamed to anyone!

The streets of Egypt can be pretty hectic, having someone as experienced and calm as Mohamed made every drive and stop a breeze. It made such a huge difference having an experienced driver, don’t have to worry about anything and you know he will get you there safely.

Overall, Nash and Mohamed are amazing. It was a special experience and we can’t wait to come back! Thank you again for everything that you did. 10/10.

Our Magical Morocco tour was outstanding. Abdel, our guide was informative, funny, friendly and nothing was too difficult for him. Hassan our driver was friendly, safe and afforded us an unforgettable experience.

My family and I did the 8 day tour around India, we had a lovely time with all of the tour guides being knowledgeable and answering all of our question. The tour set us up into beautiful hotels and had everything organised for us. Our driver Ravinar (Ravi) was exceptional, he was always punctual, his car was always clean and his driving was amazing and safe considering the roads in India, I would highly recommend anyone booking a tour here to request him. Overall we had a great experience.

Satendra was the tour leader on my Golden Triangle tour in India, and the whole experience was amazing. There were only four of us in the group, which made it feel very personal and gave us plenty of opportunities to learn about the places we visited.

I was quite nervous about travelling alone, which is why I booked a tour in the first place, but I'm so glad I did. Every day was fun, the journeys between destinations were easy, and there was plenty of free time to relax and explore independently. Satendra always recommended great places to eat and was incredibly friendly, knowledgeable, and helpful throughout the trip.

One thing I really appreciated was how safe he made us feel. He gave honest advice on where to shop and where to avoid, helping us steer clear of tourist traps and scams. Thanks to him, we were able to visit places that felt authentic and local while still feeling completely comfortable and secure.

The team was also very flexible when I needed to leave the tour early to attend an Indian wedding, which was the main reason for my trip. They arranged my transfer and made the process completely stress-free.

This tour genuinely made my trip and exceeded my expectations. I would recommend it to anyone, of any age, especially solo travellers who want to experience India with confidence.

We booked, through On The Go Tours, a 10-day Best of Portugal and Andalucia (Spain) bus tour, provided by Julia Travel. On The Go communication and experience was excellent and timely. The tour was outstanding, well planned, and well-executed. Great hotels, good food. Julia Travel's strength is their well-informed, professional, and often funny bus tour leaders. Cayetana and Maritsa were the best. Our only negative experience was that our last day ride did not show up at appointed time for final transfer to Madrid airport. We waited for 30 additional minutes, then took a taxi. Not a big deal though, considering how pleased we were with the overall tour and experience. Many days had hours of walking and it was unusually hot in Spain in late September. Very good value for the money.

We just completed an On-The-Go tour of Morocco. Aziz was our guide and he was a lovely person who provided insights about Moroccan history and culture which you won’t find on google. He ensured we had seamless translations from one place to the next. The accommodation was varied in style and provisions, the included meals were authentic.

Great trip although we could have spent less time at the canyon and more time at route 66 stop.night tour around vegas was outstanding.Over all great trip met some great people and bus driver was great.

Aziz was a fantastic guide on our Moroccan trip - very knowledgeable, considerate and really explained Morocco to us. There was a variety of accommodation, from Riads to Hotels and they were in good locations with great breakfasts. On the Go Tours was very organised. We thoroughly enjoyed our adventure.

The family package for Vietnam was great for us. Sy was our tour guide, and we felt like VIPs with him! We visited different places, and the tour was really good for my mum and the little one.

Sy was also very accommodating with the suggestions of places we wanted to visit and gave us great ideas of other places to visit after the tours finished for the day.

We really enjoyed our time with Sy and would definitely recommend him, especially for families.

Tour guide Omar and driver Mustapha.
Omar was incredibly knowledgeable and shared so much fascinating information about the history, culture and traditions of Morocco. He has a genuine love and passion for his country and job. He kept us informed and his recommendations on where to go and what to eat at every stop were great!
He was friendly, professional, and always happy to answer our questions. He played a big part in making the trip a wonderful experience.
Mustapha was a great driver and got us safely from place to place. Special thanks to Mustapha for helping us get into our room when the key wouldn't work!
I would definitely do another tour with this company (hopefully Omar & Mustapha too!)

The Baltic countries were amazing!! The people welcoming, so much history, wonderful food and excellent places to stay. Our guide, Zane, was great!!

Outlander tour with Jim D. It was brilliant. Jim was so knowledgeable but funny, flexible and supportive. We went to known places, and a few off the beaten track one. We were never rushed and went to lots of Outlander places with a bit of Queen of Scots, Harry Potter and Skyfall thrown in. The accomodation was great. The van was comfy and the number of people on van perfect. The booking was easy and supportive. Loved the trip.

We just completed a tour of Morocco. It was a fantastic experience. Our trip guide Aziz was very knowledgable and organized, very attentive to the group needs. He made sure there were plenty of stops along the way and at every location there was always something to learn about the country.
We were very happy with the tour guide and the company. It exceeded our expectations.

This was the second On The Go tours (SE Asia in 2015 and Turkey in September 2026) that we have taken. 5 stars both times. Well organized. Antena hotel in Istanbul recommended Utopian restaurant just around the corner from them. The view from the sixth flood was almost magical. Suhan 360 Seaport in Kusadasi had a spectacular view of the sea. Only rooms 310-315 (410-415) had the best view since there is angle to the hotel.

All the guides were good with Isik in Kusadasi being the very best. Good, easy to understand English and she was very knowledgeable about the whole area.

An Unforgettable Taj Express Tour – Highly Recommended!

I had an absolutely wonderful time on the Taj Express Tour from 4–12 September 2026. From start to finish, the experience exceeded all expectations.

Our tour guide, Shailendra, was exceptional. His knowledge of India's history and culture was impressive, and he made every journey interesting and enjoyable. He went above and beyond to make our trip special, including organising a surprise 60th birthday dinner with my friend for me. His warmth, professionalism and attention to detail made such a difference to our experience.

Our driver, Gagan, was equally fantastic. His driving was excellent, and he always made sure we were comfortable. He was so courteous offering his hand to assist us out of the bus every time. The luxury minibus was a wonderful surprise, with reclining leather seats, fantastic air conditioning and a fridge stocked with cold water. We were regularly provided with thoughtful stops for snacks along the way that were much appreciated.

The Taj Mahal was undoubtedly a highlight, and Shailendra even helped us capture some beautiful photographs and memories. The fascinating stepwell, the incredible Observatory and our stay at the Maharaja's property in Dholpur were also unforgettable. The beautiful marble bathrooms and unique surroundings made our accommodation feel truly luxurious.

Every aspect of the tour was well organised, and the hospitality we received throughout was outstanding. Nothing was ever too much trouble, and the genuine care shown by Shailendra and Gagan made this a truly memorable holiday.

I would highly recommend OTG Tours to anyone considering travelling to India. An amazing experience, wonderful people and memories I will treasure for years to come.

Thank you, Shailendra, Gagan and OTG Tours, for such a fantastic trip!

8 Day Rome, Florence & Venice

Our tour guide Enrico was very knowledgeable and professional. Diana Roof Top hotel in Rome was very nice and centrally located. Florence and Venice hotels were not good locations. Breakfasts were not great. Lunches were hit or miss.

The bus does NOT have a toilet. On The Go Tours website specifically lists an on board toilet for the bus transportation.