On Track & Field, Inc. Reviews 70

Great customer service! Very friendly people and I was very satisfied with the pole vaulting pole I purchased there. They worked with me to find a shipping solution and I greatly appreciated it!

I HAVE NOT GOTTEN THE ITEM. I’ve emailed and called and nothing.

I never received the product or was contacted.

I have been waiting 6 weeks for an implement I ordered. I have called and emailed and asked for a refund or the item to be shipped and have not received a response. WOULD NEVER USE THIS COMPANY AGAIN BASED ON THIS EXPERIENCE

Great pole vault bag and fast shipping.

Excellent very happy

Very friendly staff and great customer support

No reply from company when following up on order status. Been over 6 weeks and no updates. Definitely requesting refund

Ordered exactly what I wanted and received it quickly.

I called to see where my order was and the gentleman who answered the phone was so helpful and efficient and I received my order a few days after my call.

Works great, have had up to 9 poles in the bag. Only complaint is that we thought it would fit a 6” corrugated tube (which is what we have) but it only fits a 4” corrugated tube. We have the bag that fits up to 13’2” poles.

Great product, great customer service!

I never received my order……you took 800.00 dollars of my money and never sent me my order. Shame on you

Excellent service. Called before ordering and they were super helpful. Item was damaged during shipping and they sent a replacement very quickly. Great company and great service.

There was a 1- month delay and several phone calls until I received my item. When I talked to the owner, he apologized for the delay. The problem was with their supplier. He found the needed item in their inventory and sent it promptly. I appreciated his concern over the delay and resolving the problem.

GOOD CUSTOMER SERVICE, PROMPT DELIVERY.

The spikes arrived faster than expected and the customer service to get them to me was excellent!

I love the fact that you specify the diameter of shots. It eliminated the guesswork you find at other sites.

There wasn`t any indication that the design of the product is changed ( i speak more in this case about the diameter of the ball). As a supplier of professional equipment bought mainly by professionals, it is highly important to present product parameters that are essential to each type of product. Something that others suppliers do on a daily basis.