Orbital Net Reviews 

66
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had a great experience with high level of service from various departments. We ended up with the VoIP service for the team and new business. We gave our Account Manager the task to find us a certain t... Toon meer

Beoordeeld met 5 van de 5 sterren

Orbital have provided our company with superb customer service from the day we signed up with them. We initially went with Orbital when their lead time was significantly quicker than BT for a line ins... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had an issue with our phones when swapping over our leased line. Orbital did everything they could to assist us with this issue, which was not caused by them, but this heled us argue the case with... Toon meer

Beoordeeld met 3 van de 5 sterren

It was great to be receiving fibre at last but unfortunately we had to get our IT company in after being advised that strength was due to our equipment but it turned out it was an error by Orbital, al... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Internetprovider
  2. ook in
  3. Internetaanbieder
  4. Internetwinkel
  5. Telefoon- en internetdienst
  6. Telefoonmaatschappij

Over Orbital Net

Geschreven door het bedrijf

Thank you for visiting Orbital Net

Orbital have been providing bespoke connectivity solutions to businesses since 1998. From humble beginnings Orbital is now providing services to hundreds of businesses. Orbital Net's mission is to provide future proof, innovative and effective solutions to our customers in the UK, USA and Canada.

Our helpful, knowledgeable team offer a personal service which continues for the entirety of your Orbital customer journey.

Our bespoke solutions and out of the box thinking set us apart from other ISP’s, and years of combined expertise from an established company make us the ideal connectivity partner for your business.

We specialise in Internet Services including Full Fibre (FTTP), Fibre to the Cabinet (FTTC), Leased Lines, Dedicated Fibre, Wireless including our WiMAX solution while also supporting these with additional services that rely on a resilient broadband connection like VoIP (digital telephone), MPLS solutions, hosted virtual and physical servers, data centre and much more.

We are a one stop connectivity provider who will deliver and support services for your business. Visit our website Call us on 0330 324 4444

Email our solutions team for advise on the right services for you:

solutions@orbital.net


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

66 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(66)

6 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

First class service and support

The team at Orbital Net has given us an absolute first-class service - from my initial phone call to Chris, the Business Development Manager, who helped me to determine that we needed WiMax at our new rural offices (where normal broadband is practically non-existent), right up to the installation by Haydn, who was efficient, polite and helpful. For someone who is a bit of a technophobe, the advice I received was excellent and gave me confidence that I was signing up with the right people - and the stable and reliable internet service we receive means that I do not have to worry at all about our internet connections. The whole process of setting up our internet was smooth and stress-free, and I would not hesitate to recommend Orbital Net.

14 december 2022
Review zonder uitnodiging
Logo Orbital Net

Antwoord van Orbital Net

Hello Wendy. What an excellent review! We are so pleased so hear that your experience was so positive all the way from our solutions expert Chris, to Haydn installing it for you. We will certainly make them aware of your kind feedback. Our team work so hard to offer the best service in the industry so it means a lot to us to hear from customers like you. We will endeavour to maintain this service for you and all our Orbital customers. Kind Regards,
The Orbital Team. 

Beoordeeld met 5 van de 5 sterren

Excellent Service

Turned up on time, explained clearly what they were about to install. My thanks to Reece and Zac and the rest of the team

21 maart 2023
Review zonder uitnodiging
Logo Orbital Net

Antwoord van Orbital Net

Dear Paul. We are so pleased to hear your positive comments. We will make sure our engineers, Reece and Zac are aware that their efforts were recognised! Thanks for taking the time to leave us your review.
Kind Regards,
The Orbital Team. 

Beoordeeld met 5 van de 5 sterren

Great service

Great service! However, there was an issue, and this issue was sorted straight away! Love it. Well done Team.

9 maart 2023
Logo Orbital Net

Antwoord van Orbital Net

Good afternoon, thank you for your positive feedback. We are sorry to hear you experienced an issue but relieved that it was resolved quickly and efficiently for you. We try to offer the best service in the industry and will keep working to achieve this for all our Orbital customers. Kind Regards, The Orbital Team.

Beoordeeld met 5 van de 5 sterren

We have worked directly with Orbital…

We have worked directly with Orbital for Hosting & Phone services. We can highly recommend their professional customer service. Even when we have had some ongoing technical issues they have worked to resolve them quickly, communicate with developers directly & offer suggestions beyond their remit to improve our site. Highly recommended.

22 februari 2022
Review zonder uitnodiging
Logo Orbital Net

Antwoord van Orbital Net

Thank you Vintage Apple Crates for your kind review, we will continue to work hard to offer the best service to you as an Orbital customer. Kind Regards, Orbital Team.

Beoordeeld met 5 van de 5 sterren

Having worked with Orbital over the…

Having worked with Orbital over the last 15 years as a supplier I can only recommend them as a provider. They haven’t just worked with us for connectivity but also to provide us with technical solutions and consultancy on many occasions.

22 januari 2023
Review zonder uitnodiging
Logo Orbital Net

Antwoord van Orbital Net

Thank you for your kind review Andrew! We are so pleased to hear that you are happy with your experiences with us. Kind Regards, The Orbital Team.

Beoordeeld met 5 van de 5 sterren

Orbital's service is always excellent

Orbital's service is always excellent - Provisions are up 99.99% of the time and I know we would have a quick fix if there was to be any issues or downtime. Thanks again guys.

5 januari 2023
Review zonder uitnodiging
Logo Orbital Net

Antwoord van Orbital Net

Hello Francesco, thank you for taking the time to leave us your review. We are really pleased to hear that you have confidence in the ability of our technical support team to resolve any issues for you. We look forward to continuing to support you as an Orbital customer into 2023 and beyond!
Kind Regards
The Orbital Team.

Beoordeeld met 5 van de 5 sterren

Internet Outage

Quick, professional customer service. Kept up to date with issue and then confirmation all resolved. Thank you James

20 december 2022
Review zonder uitnodiging
Logo Orbital Net

Antwoord van Orbital Net

Hi Jeremy, thank you for taking the time to leave us a review. Our customer's feedback is invaluable and allows us to ensure we are meeting your expectations as an Orbital customer. We are grateful for your positive review!
Kind Regards
The Orbital Team.

Beoordeeld met 5 van de 5 sterren

Excellent back up support

Excellent back up support for our internet and telephone system that we have with Orbital

29 november 2022
Review zonder uitnodiging
Logo Orbital Net

Antwoord van Orbital Net

Hello Michael, thank you for taking the team to leave us such a positive review! We really value your feedback.
Kind Regards
The Orbital Team

Beoordeeld met 5 van de 5 sterren

Always there, always dependable

We've been a customer since 2008 and Orbital have always been there when we have needed them. From concept to support, they always have been excellent and it's worth so much working with a company we can trust and rely on implicitly, thank you.

23 november 2022
Review zonder uitnodiging
Logo Orbital Net

Antwoord van Orbital Net

Thanks Trevor for taking the time to leave us a review. We are thrilled that as a long term customer you are still happy with the service you receive from Orbital. We will ensure we keep it up!
Kind Regards
Orbital Team

Beoordeeld met 5 van de 5 sterren

Customer of 16+ Years

I have been a customer of Orbital for over 16 years for our group, I have multiple leased lines, VDSL & WiMAX running our vital site to site links across the south of England, plus web hosting and a good 40+ Web domains with them. I literally would not look anywhere else for these services regardless of another supplier price. The customer service is absolutely top notch and i have complete trust in the quality of service they offer. My account manager Steve has been so very helpful on many occasions accommodating my tight deadlines and tricky requirements.
Stop reading reviews and start using their services!

5 november 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We have been involved with Orbital Net…

We have been involved with Orbital Net for just over a year now and we cannot fault the service they provide to us and our tenants. All of the staff are efficient and friendly, nothing is too much bother. Would very highly recommend Orbital Net to anyone looking for a ‘one stop shop’ for all their commercial connectivity needs.

3 december 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Have been involved with Orbital for many years now and could not be happier with the level of service they provide. Professional, friendly and efficient....does exactly what it says on the tin!!

3 december 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had an issue with our phones when…

We had an issue with our phones when swapping over our leased line. Orbital did everything they could to assist us with this issue, which was not caused by them, but this heled us argue the case with the supplier until it was found BT were the culprit. Without the assistance from their engineers we would still be arguing with our provider over the issue.

11 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service

First class service, issue was reported and within minutes a quality technician called back with a resolution, now all is back up and running, brilliant guys.

25 januari 2019
Review zonder uitnodiging

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