Had a great experience with high level of service from various departments. We ended up with the VoIP service for the team and new business. We gave our Account Manager the task to find us a certain t... Toon meer
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Lees wat reviewers zeggen
Orbital have provided our company with superb customer service from the day we signed up with them. We initially went with Orbital when their lead time was significantly quicker than BT for a line ins... Toon meer
Bedrijf heeft geantwoord
We had an issue with our phones when swapping over our leased line. Orbital did everything they could to assist us with this issue, which was not caused by them, but this heled us argue the case with... Toon meer
It was great to be receiving fibre at last but unfortunately we had to get our IT company in after being advised that strength was due to our equipment but it turned out it was an error by Orbital, al... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Internetprovider
- ook in
- Internetaanbieder
- Internetwinkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Orbital Net
Geschreven door het bedrijf
Thank you for visiting Orbital Net
Thank you for visiting Orbital Net
Orbital have been providing bespoke connectivity solutions to businesses since 1998. From humble beginnings Orbital is now providing services to hundreds of businesses. Orbital Net's mission is to provide future proof, innovative and effective solutions to our customers in the UK, USA and Canada.
Our helpful, knowledgeable team offer a personal service which continues for the entirety of your Orbital customer journey.
Our bespoke solutions and out of the box thinking set us apart from other ISP’s, and years of combined expertise from an established company make us the ideal connectivity partner for your business.
We specialise in Internet Services including Full Fibre (FTTP), Fibre to the Cabinet (FTTC), Leased Lines, Dedicated Fibre, Wireless including our WiMAX solution while also supporting these with additional services that rely on a resilient broadband connection like VoIP (digital telephone), MPLS solutions, hosted virtual and physical servers, data centre and much more.
We are a one stop connectivity provider who will deliver and support services for your business. Visit our website Call us on 0330 324 4444
Email our solutions team for advise on the right services for you:
solutions@orbital.net
Contactgegevens
County House, Station Approach, Bekesbourne, CT4 5DT, Canterbury, Verenigd Koninkrijk
- 01227 668900
- solutions@orbital.net
- www.orbital.net
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First class service and support
The team at Orbital Net has given us an absolute first-class service - from my initial phone call to Chris, the Business Development Manager, who helped me to determine that we needed WiMax at our new rural offices (where normal broadband is practically non-existent), right up to the installation by Haydn, who was efficient, polite and helpful. For someone who is a bit of a technophobe, the advice I received was excellent and gave me confidence that I was signing up with the right people - and the stable and reliable internet service we receive means that I do not have to worry at all about our internet connections. The whole process of setting up our internet was smooth and stress-free, and I would not hesitate to recommend Orbital Net.

Antwoord van Orbital Net
Excellent Service
Turned up on time, explained clearly what they were about to install. My thanks to Reece and Zac and the rest of the team

Antwoord van Orbital Net
Great service
Great service! However, there was an issue, and this issue was sorted straight away! Love it. Well done Team.

Antwoord van Orbital Net
We have worked directly with Orbital…
We have worked directly with Orbital for Hosting & Phone services. We can highly recommend their professional customer service. Even when we have had some ongoing technical issues they have worked to resolve them quickly, communicate with developers directly & offer suggestions beyond their remit to improve our site. Highly recommended.

Antwoord van Orbital Net
Having worked with Orbital over the…
Having worked with Orbital over the last 15 years as a supplier I can only recommend them as a provider. They haven’t just worked with us for connectivity but also to provide us with technical solutions and consultancy on many occasions.

Antwoord van Orbital Net
Orbital's service is always excellent
Orbital's service is always excellent - Provisions are up 99.99% of the time and I know we would have a quick fix if there was to be any issues or downtime. Thanks again guys.

Antwoord van Orbital Net
Internet Outage
Quick, professional customer service. Kept up to date with issue and then confirmation all resolved. Thank you James

Antwoord van Orbital Net
Excellent back up support
Excellent back up support for our internet and telephone system that we have with Orbital

Antwoord van Orbital Net
Always there, always dependable
We've been a customer since 2008 and Orbital have always been there when we have needed them. From concept to support, they always have been excellent and it's worth so much working with a company we can trust and rely on implicitly, thank you.

Antwoord van Orbital Net
Very quick response to problem
Very quick response to problem. Help desk great, even had a visit from engineer to make sure service was restored.
20yrs+ outstanding service.
I have received outstanding service and support from Orbital Net for over 20 years. Long may the relationship continue!
Great service from Orbital!
A quick solution to our query. Thanks
Customer of 16+ Years
I have been a customer of Orbital for over 16 years for our group, I have multiple leased lines, VDSL & WiMAX running our vital site to site links across the south of England, plus web hosting and a good 40+ Web domains with them. I literally would not look anywhere else for these services regardless of another supplier price. The customer service is absolutely top notch and i have complete trust in the quality of service they offer. My account manager Steve has been so very helpful on many occasions accommodating my tight deadlines and tricky requirements.
Stop reading reviews and start using their services!
We have used Orbital for several years…
We have used Orbital for several years now. Can't fault them - they are efficient, and their support team are first class.
Wish more ISPs were like them.
Excellent customer service as always
Excellent customer service as always. Orbital staff always reply promptly and they are very nice people to deal with.
We have been involved with Orbital Net…
We have been involved with Orbital Net for just over a year now and we cannot fault the service they provide to us and our tenants. All of the staff are efficient and friendly, nothing is too much bother. Would very highly recommend Orbital Net to anyone looking for a ‘one stop shop’ for all their commercial connectivity needs.
Cannot recommend Orbital Net enough
Cannot recommend Orbital Net enough, support value and customer service are top class.
Excellent
Have been involved with Orbital for many years now and could not be happier with the level of service they provide. Professional, friendly and efficient....does exactly what it says on the tin!!
We had an issue with our phones when…
We had an issue with our phones when swapping over our leased line. Orbital did everything they could to assist us with this issue, which was not caused by them, but this heled us argue the case with the supplier until it was found BT were the culprit. Without the assistance from their engineers we would still be arguing with our provider over the issue.
First class service
First class service, issue was reported and within minutes a quality technician called back with a resolution, now all is back up and running, brilliant guys.
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