Original Duckhead Reviews 

I originally wrote a poor review since it took awhile to receive my umbrella. I am sorry. I didn’t realize the time frame in shipping to the US from the UK.
The umbrella is adorable. My niece will love her new pink umbrella. Again, I do apologize.

Great customer service. Had a problem with my order but it was resolved very quickly. Lovely umbrellas, great colours and quality materials, I would definitely recommend.

The shopping experience is easy and there is a lot of variety in colors
The umbrellas are beautiful!!

I have not received my order or any indication or any indication of when it will be delivered

Super parfait en temps et en heure qualité irréprochable

I got an umbrella for myself (instantly named Zachary Quack, by the three year old) and it’s lovely yellow colour has instantly brighten up rainy day walks.
We have already brought another as a present for Granny, so she can join in the rainy day fun as well.

Great fast service and really beautiful quality.

Hi. I received the wrong order. I ordered one yellow, one red, and one lilac umbrella (one for each of my children) and I received one green.

Outstanding product. Excellent customer service.

Ordered 2 umbrellas on 21 July 2022, they said there would be a small delay for one, which was fine because it was still to arrive before 24 September when I needed them.
When they arrived on 31 August one was broken. I advised the same day, provided photos, asked them to replace it (which they agreed to do) and reminded them we were leaving on 24 September and that it needed to be received before then.
Its 22nd September, I paid $57 for a sustainably made and good quality umbrella to take with me last July, WHERE IS IT????

Updated: To make matters worse the company contacted me to ask me to remove this review because it might impact on their business. Even though I still have not received the product & it's likely will not I will because I am leaving this address tomorrow morning... they think it's arrived at a depot in a city near me, so that might be alright?? (maybe it has arrived there, but I don't have it!). They seem to focus the blame for this on the mail service, even though they delivered a broken product in the first place.

Updated: they agreed to refund the money for one of the umbrellas around 27 sept, over 2 months after product was originally purchased. They refunded $52. The cost of there umbrellas listed for sale is $57, the average cost for an order of 2 umbrellas was just over $61 each, so looks like I still get to pay the shipping because I received one of the umbrellas they sent. That IS cute.

I ordered 2 umbrellas from another company but thought my kids would prefer the ones with ducks. If I had just ordered all from the other company in the first place I would have saved myself a lot in hassle and would have paid only one lot of shipping fees, I still need to buy another umbrella when I can so that will be shipping fees X3.

I'll say it again, very poor 1 star

Beautiful umbrella!
Very well crafted and original design.
Love it!

This is such a beautiful piece! Well crafted. I already hope it will be handed down in my family. :)

Hola, Los recibí varios meses después y tras escribir varias veces.
No recomiendo la compra.
En general con el Brexit es lo peor comprar en G. Bretaña.
Envíos carísimos y que llegan con mucho retraso. Y bastante golpeados los 📦.
Saludos,

Przysyłka szła dość długo. Musiałam zapłacić dodatkowo cło. Kontakt z firmą b. dobry.

Best umbrella I've ever bought!!!

I cannot recommend this brand to people enough. I've been telling and showing it off to all of my friends, so excited to finally find an umbrella that looks good, last in the weather, and also better for the environment. Win Win Win !

Excellent service and i received my umbrella in good time. No problems at all. My granddaughter will be thrilled to bits with her Christmas gift! Thank you.

Looove the Duckhead brolly! I ordered it for a friend's birthday after she admired mine. I wasn't sure if it would arrive in time (from the UK to AUS), but it's been in my possession for about a week now and her birthday isn't for another 10 days. She's gonna love it.
Sooo happy!

Excellent product, amazing customer service!

quick and fast delivery, everything just like on picture, great quality :DD

Delivery took longer than I expected (almost 2 weeks). Otherwise no problems and the product really lovely. Will be a perfect birthday present for my son's girlfriend