I would give you guys 10 Stars if you had them for me to click on. I absolutely love everything I've purchased and use some frequently. Anything I have bought has been very good quality. Do you kno... Toon meer
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Love the variety of jewellery and some great deals.Suits my dark goth soul! Reliable,trackable delivery to Australia,arriving in 10-14 days. Well packaged so arrived intact! Good quality too,no green... Toon meer
I'm a repeat customer, dozens of pieces and every single one has impressed. The one time a mistake was made, it was promptly corrected and I was gifted the piece I had been sent in error. I love Oufer... Toon meer
Its a great looking septum ring, its exactly the look I was looking for, unfortunately I can’t wear it because it doesn't stay locked. In fact a couple of days into wearing it it unlocked and fell out... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Professional body piercing jewelry online store, shop cartilage earring, nipple ring, belly button rings here.
Contactgegevens
17800 Castleton Street, 91748, city of industry, Verenigde Staten
- 7027999871
- support@ouferbodyjewelry.com
- www.ouferbodyjewelry.com
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Reageert doorgaans binnen 24 uur
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Very Disappointing, Dishonest Business Practices
While the items look exactly as they do in the pictures and are very cute I've been highly disappointed by this company's business practices.
They claim to be a locally sourced business out of California that uses USPS, DHL, or other North American shipping companies and yet my packages have come from China through a Chinese shipping company. My first order was split in two for some reason with one package coming from China, which I thought could have been a computing error. However when my most recent (2nd order) was also shipped from China with the same Chinese carrier I became concerned.
When I tried to reach out to find out what was going on and try to get a refund I've been completely ignored when they had been very responsive the day before. I've tried getting in contact with them through email, the chat option on their website, their Facebook page, as well as Facebook instant messenger, where they had responded to me only the day before because I hadn't recieved any shipping updates.
It's not the business I thought I was supporting nor the products I thought I was buying as the materials could be of questionable quality and I obviously want to be careful what I put in my body. I also would not have paid as much for mass-market items from China as pieces I thought were being hand crafted.
It's been highly disappointing as they have a lot of really cute items, but I can't support a business that isn't honest in their practices or responsive with their customer service.
***Edit***
I have indeed recieved a refund and am satisfied with the resolution. It shouldn't take me publicly shaming a company to get a response.
It still doesn't really make sense why my items would come from China when there are other warehouses much closer.
However my point about dishonest business practices still stands as their website statements about location abd shipping services are still deceptive.

Antwoord van Ouferbodyjewelry
Genuinely my favourite brand
My delivery was ever so slightly slower than my previous purchase but it hadn't affected me at all as it was only a few days and I don't blame the company for that.
I'm so happy with my purchase! It is a bit difficult to get on and off the FIRST time but is completely fine afterwards, just like anything new. Nice, comfortable, attractive! I do genuinely like my jewellery from here, it's nice to find such beautiful jewellery that doesn't cost so much and isn't bad quality. It is absolutely wonderful.
I have mentioned this on their TikTok (from @positivelyerror) before too and the responses are lovely! Customer service is great. I really do like Oufer Jewellery. It is something I absolutely appreciate and the compliments I get from all of my piercings are wonderful. Thank you!

Antwoord van Ouferbodyjewelry
Everything was great
Everything was great. They send you an email in which you can track your product and you don't have to wait so long.

Antwoord van Ouferbodyjewelry
I am so impressed by this company
I am so impressed by this company! I accidentally ordered the wrong size hoop and before it was shipped out they promptly made the change. Not only that, they sent me a new hoop at no charge when I realized it was still too small for me. I am very grateful for their amazing & generous customer service. I love my hoop!!!

Antwoord van Ouferbodyjewelry
The products are reliable
The products are reliable, I reached out to change the size of the jewelry right after I ordered it and it was taken care of promptly. Very happy with the purchase.
Thank you - great jewelry and customer care!
Thank you! The jewellery is beautiful and the customer service truly cares. I had a sizing mistake with my order (it was my fault for ordering the wrong size) and they were very helpful and accommodating. The jewelry feels great and is high quality. Would and already have purchase again!
Always thoughtful and quick to reply…
Always thoughtful and quick to reply when I reach out. High quality jewelry at a price that’s affordable to everyone.
Ravie de mes achats sur le site…
Ravie de mes achats sur le site avec des petits cadeaux en plus. Livraison un peu longue mais c'est normal. Piercings superbes. Je passerai à nouveau commande.
Worst Shop ever
Worst Shop ever , my package didnt arrrive and they did nothing to fix it . I complained several times but they did nothing .

Antwoord van Ouferbodyjewelry
Great Customer Service!!
My sister bought me a jewelry piece here that came in the cutest packaging. I reached out to customer service and asked if there was a way to get more of the packaging and with a purchase they agreed to give me an extra!!! Awesome awesome awesome customer service!!
Terrible customer service!!
EDITED: thanks oufer for your response. I just didn’t appreciate the online chat persons attitude is what pissed me off but thank you for the response!
I placed a big order a couple of months ago and I had a couple of pieces break. I spoke with a sales representative and was told policy was 90 days the first time. Then I was told 60 days the second time. After I got to looking on their website I saw it. No big deal if they could no longer replace the broken pieces, just the way I was talked to was beyond ridiculous. It is not my fault that the jewelry is cheaply made. I sent pictures of what was broken the first time and had no issue. Then I had another piece break and sent pictures thinking it was still under warranty. The way I was talked to was beyond ridiculous. I work with the public as well so I get it. As a matter of fact I am the manager at a restaurant! If I talked to my customers the way I was talked to, my store would be shut down. I would never!! I was accused of getting replacements and SELLING them! I would never do that. I still have my broken pieces and offered to box them up and ship them right back just to show I am an honest person. I was also told that they couldn’t keep sending me free jewelry forever. I am not asking for my whole order to be replaced for a lifetime, obviously. They made me out to be a complete idiot. I am not the type of person to be constantly asking for free hand outs like this bunch put me out to be. If I would have gotten better customer service, I would continue buying whether they had warranty on their jewelry or not. They have officially lost my business. If they leave a smart assed comment underneath this, that just goes to show what kind of people they are.

Antwoord van Ouferbodyjewelry
Beautiful body jewelry at an affordable…
Beautiful body jewelry at an affordable price.
Cheaply made.
Bought a horseshoe daith earring. The ball broke less than a month of wearing it. The balls never stop spinning to lock into place. Seems cheaply make

Antwoord van Ouferbodyjewelry
Would buy again!
The product and service exceeded my expectations. Fast shipping. My nose ring was delicate (yet sturdy), sassy and sophisticated. I love it!!
Customer Service
Customer service replied right away. I ordered the wrong size and they said they could ship me the right one. :)
Cheap products
The products were cheap paint started peeling of immediately. In addition most single bead piercing don't come on and off easily which leads to more pain peel. Overall would not recommend.

Antwoord van Ouferbodyjewelry
Love the earrings I've purchased
You have high quality products and outstanding customer service. Fast delivery and great packaging! I will buy from you again and again!
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