OutOfOffice.com Reviews 

I want to thank Ben for helping me make this surprise 20 year anniversary trip for my wife amazing. It was magical. I can’t thank Ben enough. Amazing job.

Maria put together a great tour of Thailand and Laos for us creating many memorable moments. She understood our needs well, identifying some really nice hotels and all the travel arrangements worked brilliantly.

I worked with Shaye for a trip to Thailand in February 2025, She was amazing! I was chaos by definition, with a last minute plan, and all of the changes you could imagine. She worked with me through all of it and my trip ended up being seamless. All of my cars and travel was seamless, and I had zero concerns on this trip! I can not recommend working with her more <3

I have been working with Shaye on a trip to Thailand and Laos and she has put together an amazing itinerary. She asked our preferences and interests and put together an itinerary that was everything we were hoping for. Everything is taken care of from lodging, flights, boat trips on the Mekong River and visas. She is extremely knowledgeable, and her recommendations for hotels and tours were spot on. My husband and I are definitely looking forward to this trip knowing how organized everything will be. This is our second time using Out of Office since our first experience with them was a trip to India which was amazing.

Wolff worked with us to create a great trip to England. We got to see the sights in London, Bath and the Cotswalds we wanted to see and he also allowed time for us to track down family history in small towns and cemeteries as well as visit a farm in the Cotwalds.

I had a wonderful experience with Wolf who created a dream come true trip to Australia. Everything was very well organised and went smoothly while there. All my needs and expectations were full filled. Thank you again Wolf for your professionalism.

This was my first experience working through a travel agency and I was not disappointed; I wanted a worry-free, relaxing experience and Shaye made it happen. I'm so glad Shaye and Out of Office took the wheel in planning and problem solving my Mexican getaway in celebration of my 40th, I hope it's the first of many adventures to come:-)

Alice planned us a phenomenal vacation to Italy!! We (my wife, our boyfriend, and me) all felt safe while exploring Italian culture and food in Venice, Florence, and Amalfi.

I also loved having the security of Alice putting together all our confirmation numbers, local contact phone numbers, and the emergency 24hr number for Out Of Office in case of any hiccups on the trip!

My wife would like to add:
"I will never be planning another vacation again without Alice and I'm disappointed in myself for ever attempting to plan my own"

I can’t speak highly enough about Ben and the Out of Office travel agency. I would unreservedly recommend them as you begin making your travel plans. I have not yet gone on my trip, so I’m referring to my booking experience. I was lucky enough to have Ben as my contact, and from the start, he was fully engaged in arranging a trip that met all of my expectations. He listened carefully to my requests to better understand my needs, and —with only one tweak — designed a customized itinerary that was just what I had envisioned. He was extremely knowledgeable about my atypical destination, and proposed beautiful hotels, suitable transportation, restaurants, etc. He’s a great communicator and he made the trip worry-free. And the bonus was that it was within my price range. 5 stars!

In late 2024, I was doing my best to plan a trip to Japan. I had always wanted to go to several locations there, but I didn't have a lot of experience planning a trip so far away with such a high language barrier. I knew some events and locations I really wanted to get to, but otherwise was somewhat clueless about how to make my vacation happen. When I became too overwhelmed with planning, I contacted Out Of Office to get some help.
Out Of Office’s experience planned for me was fantastic. I was thrilled with my vacation. I was contacted by Maria, a very sweet and energetic woman who seemed to be genuinely excited for me and my vacation. I told her what parts of Japan I wanted to see, what events and festivals I’d like to see, and what kind of cultural experiences I’d like to have. Since I had already booked my flights myself, I told her the dates I would be traveling to and from Haneda airport. In between was what I needed help planning.
Maria and Out Of Office got back to me with a super exciting itinerary. She created a trip that accounted for the dates and times I had already planned for, and filled in the rest. I really appreciated being able to have follow up calls and emails to discuss any details or uncertainties to make sure it’s exactly what I wanted. The trip itself was exactly what I hoped for. Out Of Office connected with other travel agencies locally, and I got some really amazing tours and experiences. They also arranged for my transportation between cities in Japan, and sent me a welcome package containing a wi-fi connection device so I could still use my phone abroad. After the trip, I was grateful to have a follow up call to discuss how it went and any significant issues.
There were only a few points of confusion on my trip. The biggest drawback was that I was not interfacing directly with Out Of Office while on my trip, but instead with Discova, another agency more specialized in Japan. There was also a little bit of uncertainty regarding the train tickets and usage. And I was aware that I was in some very lucky circumstances to be able to afford Out Of Office’s help.
Even so, I still very confidently rate them 5 stars. I wanted to be able to go to Japan, and see exactly what I wanted to see, and have a great time. Out Of Office and Maria delivered exactly that. I really liked the chance to get a bespoke travel itinerary with clear communication from experts. I’ll definitely be booking with Out Of Office again.

After cancelling our original honeymoon plans. Jaike went above and beyond to ensure we had the best trip planned, including upgrades and little surprises! We are grateful for the non stop communication with Jaike! I am looking forward to using him for our anniversary trip! Thanks so much Jaike for making this honeymoon one to remember!

We are planning with Wolf for a 10th anniversary trip to Japan for October 2025. Wolf has made the process so easy and comfortable from the start. He listened closely to our interests, wants and concerns. All the points of the journey have been worked out with care. Options were presented in various areas for types of accommodations and tours and such to fit us perfectly! It has been a smooth process working with Wolf and his attention and responses to our questions have been handled very thoroughly and timely. I can't wait to report on the wonderful experiences we will have after returning. Thanks Wolf for all your hard work and care!

Shaye with Out of Office planned the most perfect trip to Bali for my husband and I’s 30th birthday. The itinerary was perfect, the accommodations were beautiful and the travel partners were amazing and so educational. The process was so simple and took all the stress off us. Highly highly recommend!

My sister and I had a vacation of a lifetime in Italy thanks to our amazing OOO travel agent Millicent.
She did an incredible job collaborating with us to create an itinerary that immersed us in the center of Italian culture as we explored the many gems of northern Italy. The travel arrangements, accommodations and tours were all great. Her friendly, professional and top notch customer service were significant contributors in making our trip a true pleasure. When you’re ready to plan your next trip, call Millicent. She’s great.

We love working with this company because of Shaye Jolley. She is the Luxury Travel Expert assigned to us, and she always goes above and beyond to provide us with more than we could ever need. She is the best of the best.

Wowowowow! My wife and I had the honeymoon of our DREAMS thanks to OOO and our incredible travel agent, Maria!
We had never used a travel agent before but knowing we wanted to go to Thailand we knew we needed help. Maria was an exceptional help throughout the entire process arranging everything from flights, transfers, hotels and all our guides (with OOOs amazing partner Destination Asia!). International travel can be stressful but my wife and I knew we were in great hands and when we hit a little snag, Maria and her teammates fixed it quickly for us. I cannot recommend Maria and Out of Office enough!

A big thank you to Maria for arranging with Destinations Asia our trip of a lifetime to Cambodia and Vietnam. Everything from flights, transfers, hotels and especially all our guides who made our tours so memorable. Cannot recommend Out of Office enough for arranging our amazing trip. Cannot wait to start planning our next one.

This is my first time ever using a travel agent and let me tell you, I will use out of office every time! Shaye helped my fiance and I book our Bali honeymoon and she has been so amazing! She is so lovely and professional and has made this whole experience sooo easy! We chatted on zoom and within two hours she had our whole itinerary ready to go, going above and beyond with every little detail. Couldn’t be happier with the experience, Highly recommend!

Not unsimilar to Other Reviewers; I'm also "rather picky", and prefer normally, to book my own flights, car hire, hotels and excursions. Package holidays just aren't my thing.

I believe that this process might save me some money, and usually results in meeting "most" (but not all), of my expectations.

On this occasion, because I understand so little about my chosen destination (Thailand), and because the Business is an "Ally"; I chose to work with an expert. Wolf at "Outofoffice".

Wolf was completely non-judgemental. I represent the "T" in LGBTQI+. He listened ( I mean, really listened), very carefully to my needs. Wolf then tailored a custom-assembled package to address the same.

I'm delighted with his travel proposal. Wolf was attentive, super diligent and genuinely seemed to care about my travel experience.

The package addressed all of my holiday desires and more importantly, avoided my dislike of the usual touristy traps. Serenity, and quiet are what I wanted.

The Package is amazing. Exactly what I asked for. The cost, reasonable enough, too.

Further, it's worth noting that from a Customer Service point of view; you are made to feel like you "matter", valued and so very important". On one occasion I called, Wolf didn't answer the phone. The person with whom I spoke pre-empted the usual introductions by saying "Hi Penny, how can I help"?

First class! Cannot recommend highly enough.

Great job Outofoffice. I shall certainly organise my next long-haul break through you.

Penn.

Maria was an absolute pleasure to deal with.